Health Coach Consultant - CDCES Certified Registered Nurse

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is a work at home position with working hours of one of the following shifts 8:00/8:30/9:00 AM - 5:00/5:30/6:00 PM EST. Not your typical CDCES RN role! The Transform Diabetes Care Pod RN plays a vital role in improving member health outcomes by engaging telephonically with individuals living with diabetes. This nurse will guide members through actionable steps to close gaps in care, assess medical needs, and support overall wellness. A key focus of the role is addressing social determinants of health that contribute to care gaps, while providing education, connecting members to resources, and facilitating referrals to care management programs for continued support. This position supports the development and execution of health services strategies and programs that promote high-quality, cost-effective care. Using advanced clinical judgment and critical thinking, the RN coordinates physical and behavioral health services, collaborates with providers, and ensures access to psychosocial support services. The goal is to optimize resource utilization and drive positive health outcomes. The RN will use strong motivational interviewing and engagement techniques to assess member health status and needs, while adhering to regulatory and organizational policies. Collaboration with supervisors and team members is encouraged to overcome barriers and achieve program goals.