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The Health Club Supervisor at The Westin Yichang is responsible for creating recreational activity agendas, maintaining a safe and welcoming environment for guests, observing safety procedures, and supervising related activities. The role also involves employee management duties, such as training and motivating team members. Preferred qualifications include at least 1 year of work and supervisory experience and required certifications like CPR, First Aid, and fitness training.
Job Responsibility:
Create recreational activity agendas and advertisements using publishing software
Conduct inventory of supplies, materials, and equipment and inform manager of low supply items
Encourage, recruit, register, and schedule guests to participate in recreation activities
Promote a fun and relaxing atmosphere for guests
Provide information to guests about available recreation facilities and activities
Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members
Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency
Provide assistance to injured guests until the arrival of emergency medical services
Clean and maintain recreational equipment and supplies
Assist management in training, motivating, and coaching employees
serve as a role model
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Follow company policies and procedures
Ensure uniform and personal appearance is clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Anticipate and address guests’ service needs
Assist individuals with disabilities
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Process orders or transactions from customers and collect payment as necessary
Ensure adherence to quality expectations and standards
Identify, recommend, and implement new ways to increase organizational quality
Enter and locate work-related information using computers and/or point of sale systems
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
CPR Certification
First Aid Certification
Recreation and Fitness Equipment
Any certification or training required by local and state agencies
What we offer:
Equal opportunity employer
Inclusive and welcoming environment
Non-discrimination on protected bases including disability and veteran status
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