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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Job Responsibility:
Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room
Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolve customer complaints
assist customers in all inquiries in connection with spa services
Assist guest to their appointments as they relate to the Spa services
Requirements:
Hotel, resort or cruise ship experience a plus
Proficiency in English both written and verbal
High school education or equivalent experience
6 months in hospitality industry work and or fitness, health club related work