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Health Clinic Assistant

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Boots

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Location:
United Kingdom , York

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

12.00 - 13.15 GBP / Hour
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Job Description:

Healthcare Clinic Assistants are the first-person patients see and speak to when they arrive for their appointment. You will deliver care and direction for every patient, responding quickly to their needs and play an integral part of the pharmacy services team. You will work in our in-store clinic.

Job Responsibility:

  • Greet patients arriving for pre-booked appointments and explain how their appointment will work
  • Check, capture and verify patient data on an electronic device
  • Observe patients in the waiting area following their appointment and escalate any potential issues to the appropriate member of the team
  • Comply with governance, policies, standard operating procedures and health and safety rules
  • Be a supportive member of the team, working collaboratively to achieve team and organisational goals
  • Train in basic first aid skills to support with adverse reactions

Requirements:

  • Able to deal kindly and sensitively with anxious / distressed people
  • Communicate and listen effectively
  • Passion and energy to deliver excellent patient care
  • Able to respond to changing work force demand and service needs
  • Digitally savvy and comfortable embracing and navigating technology

Nice to have:

Experience in a healthcare setting

What we offer:
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Parttime
Work Type:
On-site work
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