Health Advocate Concierge Job at Health Care Service Corporation (Springfield)

Concierge representative exclusive provider organization

Location

United States , Rolling Meadows

Salary:

24.10 - 36.15 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

4-5 years of managed care or business experience in healthcare field specific to interpreting benefit plans
1-2 years of customer service experience
College degree or equivalent work experience
Demonstrated ability to excel in this role
Medical terminology
Excellent communication skills
Ability to work independently
Knowledge of PC, Microsoft Office, and database environment
Excellent problem solving skills
Ability to read and interpret standard plan language, and effectively communicate back to inquiry

Job Responsibility

Obtain & validate a complete understanding of associate concern(s) and/or inquiry, assessing the concern/inquiry to determine the appropriate response/resource, and triaging to the appropriate resource when applicable
Act as a liaison for the associate between multiple departments within Advocate, the appropriate insurance company, providers rendering service, or outside entities contracted as part of the EPO plan of benefits to ensure associate questions and concerns are appropriately triaged and/or responded to resolve outstanding issues
Deescalate callers that are distraught or upset due to real or perceived difficulties they have encountered
Follow appropriate scripts and procedures
Retrieve and respond to all voicemail messages within one business day
General medical terminology and understanding of the plan as well as all resource tools available to associates, provider network, restrictions, and processes specific to the EPO plan
Researching eligibility disputes
contacting Managed Care Organization, HR Direct, ADP, etc. to resolve outstanding concerns on behalf of the Advocate associate
Complete documentation of telephone inquiries utilizing the established call documentation database
Manage follow-up timely for any open/unresolved escalations

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Customer Advocate Phone Specialist (Bilingual Traditional Mandarin/English) - Hybrid

Blue Cross Blue Shield of Arizona (BCBSAZ) is urgently hiring a full-time, virtu...

Location

United States , Phoenix

Salary:

20.00 USD / Hour

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

At least one (1) year of experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field
High School diploma or GED
Within 45 days of hire in member concierge, Mi Consejero Azul, or areas supporting sales, employee must hold an active, current, and unrestricted AZ Department of Insurance Health Insurance License
Intermediate PC proficiency
Advanced bilingual (Mandarin/English) skill in verbal communication
Intermediate bilingual (Mandarin/English) skill in written communication

Job Responsibility

Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and/or in person
Answer a diverse and high volume of health insurance related customer calls and correspondence on a daily basis
Meet quality, quantity, and timeliness standards to achieve individual and department performance goals as defined within the department guidelines
Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
Document and record facts related to inquiries and correspondence by updating BCBSAZ files and systems
Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms, and manuals

What we offer

Monetary incentive for bilingual speakers (must pass language assessment)
Remote, in-office, and hybrid work options within the state of Arizona
Eleven (11) paid holidays, including 2 floating holidays you can use any time you wish
Accrued paid time off (up to 18 days per calendar year)
Comprehensive medical, dental, and vision coverage
401(k) up to 5% dollar-per-dollar match, 2% non-elective employer contribution
Up to 12% annual bonus based on corporate goals and individual performance
Eight (8) paid volunteer hours to support our mission of inspiring health
Tuition reimbursement for you
scholarship opportunities for your children

Fulltime

Nursery Practitioner - Level 3 Qualified

Are you passionate about nurturing young minds and creating a fun, engaging envi...

Location

United Kingdom , Norwich

Salary:

27466.40 GBP / Year ▼

YMCA Norfolk

Expiration Date

June 26, 2026

Requirements

A genuine passion for working with children
Strong communication and interpersonal skills
Knowledge of the EYFS framework
A commitment to maintaining a clean and safe environment
Flexibility and a positive attitude
Level 3 Qualified Early Years professionals

Job Responsibility

assist in creating a stimulating and safe environment for children
act as a keyworker, observing and recording each child's progress
promote healthy eating
ensure the wellbeing of all children
follow safeguarding procedures
collaborate with parents and carers to support each child's development

What we offer

Health Care Plan
34 days (pro rata for part time staff) per annum inclusive of Bank and Public Holidays
An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
Access to contributory stakeholder pension scheme after 3 months
Health and wellbeing events and activities
Family friendly policies
In service training opportunities and bursaries investing in your development
Annual staff day and staff awards to celebrate our successes
Death in service benefit of 2 x annual salary
Regular line management and support

Parttime

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Prescott Valley

Salary:

17.15 - 27.15 USD / Hour

CVS Health

Expiration Date

July 06, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients' reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Attendant-Shipping & Receiving

Receive, unload, and process deliveries and account for incoming freight based o...

Location

Indonesia , Medan

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
License or Certification: None

Job Responsibility

Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports
Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department
Verify and track received inventory and complete inventory reports and logs
Reconcile shipping invoices and receiving reports to ensure count accuracy
Receive, store, ship, and deliver incoming and outgoing department packages and mail
Secure the receiving room and its contents, ensuring safekeeping of packages
Follow all national, state, and local hazardous material shipping guidelines and regulations
Ship all out-going mail and packages
Verify quantity and condition of packages upon receipt prior to delivery to guest
Communicate with guest regarding received packages

Fulltime

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Martinsburg

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

July 07, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Contributing to safe and effective operations of the pharmacy
Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remaining flexible for both scheduling and business needs
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Associate Engineer - Telecom Billing

The Associate Software Engineer supports the development and deployment of softw...

Location

United States , Frisco; Atlanta; Overland Park; Bellevue

Salary:

66900.00 - 120600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
Less than 2 years Technical engineering experience. (Preferred)
Communication (Required)
Customer Service (Required)
Analytics (Required)
Technical Writing (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Develop and implement software solutions to meet customer requirements and support scalable, highly available environments
Maintain clear and accurate documentation for software code, system designs, and business requirements
Collaborate with technical teams to deliver software solutions and communicate technical ideas effectively
Contribute to the understanding and application of current and emerging technologies to support business goals
Identify and share ideas for system analysis and continuous improvement of existing processes and services
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Fulltime

Retail Apprentice Travel Advisor

Here at TUI, you'll find we're an inclusive company with a culture of care and b...

Location

United Kingdom , Crawley

Salary:

8.50 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives
You'll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaint
You'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification

What we offer

Starting salary starting of £8.50 per hour which increases after the first year
Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Parttime

Select Country

Health Advocate Concierge

Health Care Service Corporation

Location:
United States , Springfield ▼
Abilene
Quincy

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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Concierge representative exclusive provider organization