Health Advocate Concierge Job at Health Care Service Corporation (Springfield)

Concierge representative exclusive provider organization

Location

United States , Rolling Meadows

Salary:

24.10 - 36.15 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

4-5 years of managed care or business experience in healthcare field specific to interpreting benefit plans
1-2 years of customer service experience
College degree or equivalent work experience
Demonstrated ability to excel in this role
Medical terminology
Excellent communication skills
Ability to work independently
Knowledge of PC, Microsoft Office, and database environment
Excellent problem solving skills
Ability to read and interpret standard plan language, and effectively communicate back to inquiry

Job Responsibility

Obtain & validate a complete understanding of associate concern(s) and/or inquiry, assessing the concern/inquiry to determine the appropriate response/resource, and triaging to the appropriate resource when applicable
Act as a liaison for the associate between multiple departments within Advocate, the appropriate insurance company, providers rendering service, or outside entities contracted as part of the EPO plan of benefits to ensure associate questions and concerns are appropriately triaged and/or responded to resolve outstanding issues
Deescalate callers that are distraught or upset due to real or perceived difficulties they have encountered
Follow appropriate scripts and procedures
Retrieve and respond to all voicemail messages within one business day
General medical terminology and understanding of the plan as well as all resource tools available to associates, provider network, restrictions, and processes specific to the EPO plan
Researching eligibility disputes
contacting Managed Care Organization, HR Direct, ADP, etc. to resolve outstanding concerns on behalf of the Advocate associate
Complete documentation of telephone inquiries utilizing the established call documentation database
Manage follow-up timely for any open/unresolved escalations

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

New

Optical Assistant

As an Optical Assistant you will be a fundamental part of our Boots Franchise Op...

Location

United Kingdom , Skegness

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Passion for customer care
Enthusiasm for learning and personal development

Job Responsibility

Order, dispense and collect glasses and contact lenses
Support with eye-tests and pre-screening activities
Provide aftercare support through repairs and adjustments
Complete operational and administrative tasks associated with dispensing prescriptions
Maintain floor standards

What we offer

Highly competitive salary with additional benefits and rewards

Fulltime

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Project manager

GISI Marketing Group is seeking Project Managers to support and grow established...

Location

United States , Portland

Salary:

20.00 - 25.00 USD / Hour

GISI Marketing Group

Expiration Date

Until further notice

Requirements

Proven written and verbal communication skills
Experience with print, production, or project management is preferred, but not required

Job Responsibility

Support and grow established and prospective client relationships
Manage related projects
Facilitate and manage client projects including consultation, quoting, scheduling and delivery arrangements

What we offer

Medical and prescription
Dental
Orthodontic
Vision
Life
Long-term disability
Accidental death and dismemberment
85 hours of paid vacation annually
6 hours of paid sick leave each month
Seven paid holidays

Fulltime

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Certified Nursing Assistant

Baptist Medical Center is looking to add a Certified Nursing Assistant in our Me...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Basic Life Support (BLS) Required
Licensed Certified Nursing Assistant Required

Job Responsibility

Assisting the Registered Nurse (RN) with the care of patients
Activities of Daily Living
Maintaining a safe environment
Collecting lab specimens
Intake and output monitoring
Electronic medical record documentation

What we offer

Up to $750 sign-on bonus for Full-Time Nights CNA

Fulltime

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Shift Manager

Ready to lead a team and bring the heat? At Popeyes, we’re serving up legendary ...

Location

United Kingdom , Rushden

Salary:

12.75 - 13.25 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A lead-from-the-front attitude with a fun, vibrant work ethic
Previous management or supervisory experience
Confidence with compliance and safety standards
Flexibility to adapt in a fast-paced, guest-first environment

Job Responsibility

Leading the team during shifts to deliver great food and service
Running daily pre-shift briefings and setting clear priorities
Motivating, coaching, and training team members
Managing food safety, health & safety, and audit standards
Being accountable for the smooth running of your shift
Creating a fun, high-energy environment for both team and guests

What we offer

Flexible schedules that work around you
Free meals on shift + access to employee discounts
Bonus scheme to boost your earnings
Clear career progression paths
Paid training and full uniform provided
Cycle to Work & Tech Schemes
Gym discounts
Online perks platform
No zero-hour contracts

New