Health Advocate Concierge Job at Health Care Service Corporation (Springfield)

Concierge representative exclusive provider organization

Location

United States , Rolling Meadows

Salary:

24.10 - 36.15 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

4-5 years of managed care or business experience in healthcare field specific to interpreting benefit plans
1-2 years of customer service experience
College degree or equivalent work experience
Demonstrated ability to excel in this role
Medical terminology
Excellent communication skills
Ability to work independently
Knowledge of PC, Microsoft Office, and database environment
Excellent problem solving skills
Ability to read and interpret standard plan language, and effectively communicate back to inquiry

Job Responsibility

Obtain & validate a complete understanding of associate concern(s) and/or inquiry, assessing the concern/inquiry to determine the appropriate response/resource, and triaging to the appropriate resource when applicable
Act as a liaison for the associate between multiple departments within Advocate, the appropriate insurance company, providers rendering service, or outside entities contracted as part of the EPO plan of benefits to ensure associate questions and concerns are appropriately triaged and/or responded to resolve outstanding issues
Deescalate callers that are distraught or upset due to real or perceived difficulties they have encountered
Follow appropriate scripts and procedures
Retrieve and respond to all voicemail messages within one business day
General medical terminology and understanding of the plan as well as all resource tools available to associates, provider network, restrictions, and processes specific to the EPO plan
Researching eligibility disputes
contacting Managed Care Organization, HR Direct, ADP, etc. to resolve outstanding concerns on behalf of the Advocate associate
Complete documentation of telephone inquiries utilizing the established call documentation database
Manage follow-up timely for any open/unresolved escalations

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Customer Advocate Phone Specialist (Bilingual Traditional Mandarin/English) - Hybrid

Blue Cross Blue Shield of Arizona (BCBSAZ) is urgently hiring a full-time, virtu...

Location

United States , Phoenix

Salary:

20.00 USD / Hour

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

At least one (1) year of experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field
High School diploma or GED
Within 45 days of hire in member concierge, Mi Consejero Azul, or areas supporting sales, employee must hold an active, current, and unrestricted AZ Department of Insurance Health Insurance License
Intermediate PC proficiency
Advanced bilingual (Mandarin/English) skill in verbal communication
Intermediate bilingual (Mandarin/English) skill in written communication

Job Responsibility

Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and/or in person
Answer a diverse and high volume of health insurance related customer calls and correspondence on a daily basis
Meet quality, quantity, and timeliness standards to achieve individual and department performance goals as defined within the department guidelines
Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries
Document and record facts related to inquiries and correspondence by updating BCBSAZ files and systems
Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms, and manuals

What we offer

Monetary incentive for bilingual speakers (must pass language assessment)
Remote, in-office, and hybrid work options within the state of Arizona
Eleven (11) paid holidays, including 2 floating holidays you can use any time you wish
Accrued paid time off (up to 18 days per calendar year)
Comprehensive medical, dental, and vision coverage
401(k) up to 5% dollar-per-dollar match, 2% non-elective employer contribution
Up to 12% annual bonus based on corporate goals and individual performance
Eight (8) paid volunteer hours to support our mission of inspiring health
Tuition reimbursement for you
scholarship opportunities for your children

Fulltime

Coke Internship in Logistics

Coke Internship attracts ambitious people in early career stage. Our interns gai...

Location

Bulgaria , Sofia

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

To have completed third year of university studies in a relevant field. Recent graduates are also welcome
Willingness to gain hands-on experience by joining our team
To show learning agility and business curiosity
Strong communication skills, confidence and attention to details.

Job Responsibility

Support the team in day-to-day operational and administrative activities, with a primary focus on Back Office processes related to order management for direct customers and distributors
Assist in processing and monitoring customer orders, including price checks, product substitutions in case of stock shortages, and handling return orders under guidance
Collaborate and communicate with internal stakeholders across the supply chain (e.g. Planning, Distribution) to gain a broad understanding of end-to-end business operations
Maintain active communication with internal teams and customers, using company systems (e.g. SAP S/4HANA) and ensuring accurate and timely information flow
Gradually support Key Account activities by assisting with order processing for key customers and working closely with Account Managers as experience is gained.

What we offer

Coaching and mentoring programs
Development opportunities
Discounts
Flexible Time
Meal ticket
Learning programs
Work with iconic brands
Supportive team
Fixed monthly remuneration
benefits package

Pharmacy Manager

At CVS Health, we are focused on transforming health care for our customers and ...

Location

United States , Keystone Heights

Salary:

65.00 - 85.00 USD / Hour

CVS Health

Expiration Date

July 07, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
identifying, engaging, and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure
Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times
escalating issues or concerns to the Rx DL for additional support if/as needed

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources, based on eligibility
Eligible for a CVS Health bonus, commission or short-term incentive program

Fulltime

Head Chef

We currently have an amazing opportunity to join the team as Head Chef.

Location

United Kingdom , Grantown-on-Spey

Salary:

Not provided

Bespoke Hotels

Expiration Date

July 02, 2026

Requirements

strong experience, ideally 2 years in a similar position
ability to deliver great service to our guests
passionate about hospitality
reliable
willing to learn

Job Responsibility

Supervise, train and motivate the kitchen team to achieve Company standards and comply with food and health and safety regulations
Planning and implementing new menus
Ensuring all commodities are on site at an appropriate stock level to service hotel guests
Ensuring inductions and performance reviews are completed to evaluate individuals and the teams performance in order to set agreed objectives

What we offer

Market leading Rates of Pay
Anniversary Bonus
Flexible Shifts, full and part time to fit around other commitments
28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
Full Training and Supervision Given
Opportunity to gain recognised qualifications to help you progress
Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
Introduce a Friend Scheme worth £600+
Anniversary weekend stay for you or to give as a gift to family or close friends
Access to complimentary Mental Health & Wellbeing services

Fulltime

Reliability, Maintainability, & System Health (Rm&Sh) Engineer, Associate, Experienced, Or Lead Level

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Saint Charles

Salary:

91800.00 - 185150.00 USD / Year

Boeing

Expiration Date

May 29, 2026

Requirements

Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
Associate, Level 2: typically, 2 or more years' related work experience
Experience with RM&SH engineering principles (RM&SH requirements, predictions and performance
Experience with Failure Reporting, Analysis and Corrective Action System
Experience with performing failure analysis
Experience collaborating with cross-functional teams at multiple organizational levels in a dynamic, fast-paced environment
Experience with Microsoft Office Tools: Word, Excel, PowerPoint, etc.

Job Responsibility

Analyze customer provided requirements and develop a reliability engineering program to achieve customer reliability objectives
Allocate top level reliability quantitative requirements to design teams
Performs reliability predictions to track performance
Analyze projected product utilization and calculates cumulative effect on final system reliability of individual part reliabilities
Perform failure mode and effect analysis and formulates mathematical models, to identify items posing excessive failure and safety risks and support proposed changes in design
Develop computer models and uses the results to analyze, predict and adjust design to maintain and/or improve system reliability
Develop, administer, and maintain a Failure Reporting and Corrective Action System (FRACAS) database
Participate in recurring Failure Review Board (FRB) meetings with internal and external stakeholders, including Government customers
Active participant on design teams, provides guidance and recommendations to designers and management to ensure reliability objectives are met
Interface with the customer and management at major design review meetings to provide reliability findings and recommendations

What we offer

Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations

Fulltime

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Continuous Improvement & Engineering Project Lead

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategi...

Location

Serbia , Neresnica

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Bachelor’s degree (Engineering or related field preferred) / High School Diploma
Minimum 5 years of experience in engineering, project management, and/or continuous improvement roles
Strong knowledge of Lean methodologies and CI tools (e.g., 5S, Kaizen, Root Cause Analysis, etc)
Proven experience in leading projects and driving process improvements
Experience working with cross-functional teams and managing stakeholders
Strong analytical, organizational, and communication skills
Willingness to travel (Location - Neresnica)
Fluent English

Job Responsibility

Monitor project performance (cost, timeline, quality), proactively manage risks and deviations, and ensure timely corrective actions
Coordinate with cross-functional teams (Engineering, Operations, Quality, Supply Chain) and manage external contractors and suppliers
Ensure all project documentation, approvals, and tender processes are completed in line with project requirements
Drive continuous improvement initiatives across projects and operations, applying Lean methodologies to improve efficiency and eliminate waste
Lead change management activities, ensuring successful adoption of new processes, systems, and ways of working
Promote a culture of continuous improvement, problem-solving, and best practice sharing
Support people development through training, coaching, and knowledge transfer within CI and project management areas
Ensure compliance with safety, quality, regulatory, and environmental standards

What we offer

Bonus incentives
Company phone
Development opportunities
Day off for your birthday
IT Equipment
Medical Insurance
Work with iconic brands
Supportive team

Fulltime

Night Porter

As a Night Porter you will be expected to security of building & guests, setting...

Location

United Kingdom , Isle Of Bute

Salary:

Not provided

Bespoke Hotels

Expiration Date

June 14, 2026

Requirements

Must be customer service focused
at least 1 years’ experience in customer service or hotels, in a similar position
ability to deliver great service to our guests
passionate about hospitality
reliable and willing to learn

Job Responsibility

Security of building & guests
setting up restaurant for breakfast
serving drinks in the bar
cleaning all public areas
taking telephone calls
keeping the outside and public areas of the hotel clean and tidy
preparing for the following day’s events
setting tables
tidying and general maintenance
completing statutory fire and security checks

What we offer

Market leading Rates of Pay
Anniversary Bonus
Flexible Shifts, full and part time
28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
Full Training and Supervision Given
Opportunity to gain recognised qualifications
Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
Introduce a Friend Scheme worth £600+
Anniversary weekend stay
Access to complimentary Mental Health & Wellbeing services

Fulltime

Select Country

Health Advocate Concierge

Health Care Service Corporation

Location:
United States , Springfield ▼
Abilene
Quincy

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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Concierge representative exclusive provider organization