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Head Waiter for the Brasserie team at Estelle Manor, a rural retreat on an 85-acre estate in Oxfordshire. Responsible for member and guest experience, service oversight, and team mentorship.
Job Responsibility:
Creating a warm and welcoming first impression for members and guests
Overseeing the food and drinks service
Overseeing the member journey from arrival to departure
Answering member enquiries
Going the extra mile to ensure genuine and personalised service
Helping to coach and mentor more junior colleagues
Assisting the management team with an efficient flow throughout the Brasserie restaurant
Requirements:
2+ years of experience on the restaurant floor
Excellent communication skills
Enthusiastic team player with a positive mindset and hugely charismatic
Excellent interpersonal, time management and organisational skills
Passionate about delivering exceptional guest experience with keen attention to detail