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Join Santa Joana & Santa Marta as Head Waiter (M/F) – Lead Hospitality With Heart in Lisbon. At White Rabbit Projects, we believe hospitality should be warm, genuine, and unforgettable. At Santa Joana and Santa Marta — two of Lisbon’s most exciting food and drink destinations within Locke de Santa Joana — we bring bold flavour, great energy, and stylish, welcoming spaces to life. We're now looking for a Head Waiter (M/F) to lead by example, deliver outstanding service, and inspire our front-of-house teams. If you’re passionate about people, take pride in your work, and love the rhythm of busy service, this is your chance to shine in a fast-growing, international hospitality group.
Job Responsibility:
Take ownership of sections during service
Support the restaurant supervisor and management team
Ensure every guest experience is smooth, warm, and memorable
Play a key role in team motivation, floor operations, and guest engagement
Lead with heart and create meaningful moments of connection
Support your team and communicate clearly
Know your menu, own your section, and raise the standard
Take initiative and offer ideas to improve the guest journey
Requirements:
Experience in a senior waiting or head waiter role in a busy restaurant or hotel setting
Confidence running a section and supporting junior team members
Strong knowledge of food, wine, and service — and a desire to keep learning
Friendly, professional communication in English
A guest-first mindset, sharp attention to detail, and team spirit
What we offer:
Work with a forward-thinking international hospitality team
Be part of one of Lisbon’s most exciting new culinary destinations
Enjoy a stunning workspace in a renovated convent in central Lisbon
Join a passionate and diverse team where your voice matters