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Head - Talent Acquisition Delivery Services

India, Hyderabad Employment contract · Job Posted June 09, 2026
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Job Description

Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Role Purpose: At Amgen, every challenge is an opportunity-and every opportunity has the potential to change lives. Our mission to serve patients depends on attracting, engaging, and mobilizing exceptional talent globally. The Head- Talent Acquisition Delivery Leader plays a critical role in advancing Amgen's Talent Acquisition Experience and Operations strategy by leading the design, delivery, and governance of global hiring and mobility operations. This role oversees three key towers -Talent Acquisition Administration, External Workforce Management & Governance, and Global Mobility Administration & Governance -ensuring seamless execution, compliance, and excellence across the global talent ecosystem. The incumbent partners closely with the Talent Acquisition Centre of Excellence (COE), HR Operations, Global Mobility, Procurement, and Business Leadership to drive operational performance, process harmonization, and a world-class experience for candidates, hiring managers, and HR teams.

Job Responsibility

  • Lead the global Talent Acquisition Delivery Tower, driving strategic and operational excellence across all facets of TA operations
  • Partner with the Talent Acquisition COE to operationalize hiring strategies, workforce plans, and process standards
  • Establish a scalable delivery framework
  • Drive alignment between regional delivery teams, business stakeholders, and enabling functions
  • Oversee the global External Workforce Management program
  • Partner with Procurement, Legal, and HR to govern supplier relationships
  • Manage the relationship with Master Service Providers (MSPs) and Vendor Management System (VMS) tools
  • Implement governance mechanisms and dashboards
  • Provide insights to leadership
  • Lead the Global Mobility Administration function
  • Ensure governance and compliance with local and international labour laws
  • Standardize and optimize global mobility administrative processes
  • Partner with external relocation providers
  • Drive operational excellence across recruitment administration
  • Ensure efficient coordination between recruiters, HR operations, and hiring managers
  • Lead continuous improvement initiatives
  • Oversee adherence to global data integrity and compliance standards
  • Define and monitor key performance indicators (KPIs)
  • Lead regular performance reviews
  • Serve as a trusted partner to HR and business leaders
  • Champion cross-functional alignment

Requirements

  • 14+ years of progressive HR or TA operations experience, including 5+ years in Talent Acquisition delivery leadership within large, matrixed, or global organizations
  • Bachelor's or master's degree or relevant experience
  • Proven experience managing external workforce programs, TA operations, or global mobility administration
  • Proficiency with Workday Recruiting, SAP Fieldglass, or equivalent VMS and HR systems
  • Deep understanding of HR compliance frameworks, vendor governance, and risk management
  • Strong data literacy with ability to interpret and act on operational metrics and experience insights

Nice to have

PMP, Lean Six Sigma, or equivalent operational excellence qualification

What we offer

competitive and comprehensive Total Rewards Plans

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