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The primary responsibility of the Head Server to handle all wants and needs of the guest of honor at any event from bustling of the brides dress to making sure drinks and foods of choice are readily available at all times. The Head Server is the person most directly responsible for assuring the most important guest at any event has their every need catered to. Must be professional, polite, and reliable.
Job Responsibility:
Check with guest of honor to ensure that they are enjoying their meals and take action to correct any problems
Explain how various menu items are prepared, describing ingredients and cooking methods
Present menus to patrons and answer questions about menu items, making recommendations upon request
Remove dishes and glasses from tables and take them to kitchen for cleaning
Serve food and/or beverages to guests of honor
prepare and serve specialty dishes at tables as required
Adhere to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated
Follow Food Safety, Health Department, and Serve Safe standards
Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
Requirements:
Minimum age requirement of 18 years
Minimum 3 years+ of experience in full-service, fine dining restaurant
Must be able to stand and work 8 hour shifts
Must be available to work weekends and holidays
Must be available to work minimum of one shift on Sundays and two shifts per week
Understand and respond to employee and guest verbal requests and visual cues in a loud and extremely busy environment
Customer service oriented attitude with strong hospitality skills
Able to work flexible work schedule including nights, weekends and holidays
Able to bend, squat and lift up to 50 lbs. regularly and continuously
Nice to have:
High School diploma or equivalent
General Wine Knowledge of common varietals
Common cocktail knowledge and order taking abilities