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GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our GAUCHO Glasgow team! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team.
Job Responsibility:
To work with or develop suitable strategies & reservation that optimise restaurant capacity
To regularly review adherence to all agreed systems and correct where necessary
Floor plan and section management with recordable history of section allocation
Allocate tasks to members of the team adjusting according to service requirements
Collation of guest database through accurate records and database systems
Staffing Levels managed including costed rotas, holiday management and productivity management. Assist management with Receptionist 1-2-1’s and performance management
To understand and pro-actively work towards all cover growth targets for the business
Requirements:
Previous experience as a Head/ Senior Receptionist
Enthusiasm for hospitality, and a fast-paced working environment
A warm and hospitable personality
Strong leadership skills
What we offer:
50% off your food bill at all GAUCHOs
Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform