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Head Receptionist

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360 Resourcing Solutions

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Location:
United Kingdom , Richmond

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Contract Type:
Not provided

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Salary:

17.79 GBP / Hour

Job Description:

GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our GAUCHO Richmond team! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team.

Job Responsibility:

  • To work with or develop suitable strategies & reservation that optimise restaurant capacity
  • To regularly review adherence to all agreed systems and correct where necessary
  • Floor plan and section management with recordable history of section allocation
  • Allocate tasks to members of the team adjusting according to service requirements
  • Collation of guest database through accurate records and database systems
  • Staffing Levels managed including costed rotas, holiday management and productivity management. Assist management with Receptionist 1-2-1’s and performance management
  • To understand and pro-actively work towards all cover growth targets for the business

Requirements:

  • Previous experience as a Head/ Senior Receptionist
  • Enthusiasm for hospitality, and a fast-paced working environment
  • A warm and hospitable personality
  • Strong leadership skills
What we offer:
  • 50% off your food bill at all GAUCHOs
  • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform
  • Career development and progression
  • Staff breakfast and dinner on every shift worked

Additional Information:

Job Posted:
March 01, 2026

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