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UltaHost Logo UltaHost · IT - Administration

Head of WordPress & Shared Hosting

· Job Posted February 24, 2026
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Job Description

Ultahost is looking for a skilled and experienced Head of WordPress & Shared Hosting to lead and optimize our core hosting products that serve thousands of global users. This leadership role involves owning the product performance, security, support processes, and feature roadmap for our shared and WordPress hosting environments.

Job Responsibility

  • Oversee the performance, stability, and security of Ultahost's shared and WordPress hosting infrastructure
  • Lead a team of system admins, support staff, and developers managing hosting environments
  • Manage cPanel/WHM servers and ensure consistent service quality across all shared plans
  • Drive innovation in speed, scalability, and security of WordPress hosting
  • Plan and launch new hosting features, plugins, and value-add services
  • Work closely with support teams to improve ticket resolution time and client satisfaction
  • Monitor uptime, abuse handling, performance metrics, and backups
  • Collaborate with the marketing team to position WordPress hosting competitively

Requirements

  • 7+ years experience managing shared hosting or WordPress hosting platforms
  • Strong knowledge of cPanel/WHM, LiteSpeed, MySQL, PHP, and server hardening
  • Familiarity with WordPress optimization (caching, CDN, security plugins, etc.)
  • Experience leading technical teams and support operations
  • Solid understanding of web hosting infrastructure and customer experience
  • Data-driven decision-making and performance monitoring mindset

What we offer

  • Work remotely with a collaborative, high-performance team
  • High-impact role with full ownership of product and tech direction
  • Competitive salary and performance-based bonuses
  • Remote Flexibility
  • Career Growth
  • Inclusive Culture
  • Skill Growth
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