Head of Warranty Test Center Job at Brose Fahrzeugteile (Pančevo)

Job Description

As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.

Job Responsibility

Provide functional and disciplinary leadership to the Warranty team, including local budget and headcount responsibility
Independently identify, analyze, and manage warranty cases from technical and commercial perspectives
Act as key account lead for warranty topics for assigned customers at group level
Evaluate and approve warranty costs
ensure accurate financial assessment and transparency
Develop, implement, and continuously improve warranty processes to ensure compliance with internal standards and customer requirements
Oversee product requalification activities within the assigned scope, ensuring proper planning and execution
Drive continuous improvement and cross-functional knowledge transfer (read-across)
Develop efficient and effective test strategies in close collaboration with business units

Requirements

Degree in the field of technical sciences
Extensive experience in warranty management, quality or customer-facing technical roles
Strong understanding of warranty processes, cost evaluation and financial impact analysis
Solid technical understanding of electronic products, components and production processes
Experience in automotive production environment
Proven leadership experience with functional and disciplinary responsibility
Strong communication and negotiation skills, confident in cross-functional and intercultural environments
Fluent English is required

What we offer

Modern working environment
Flexible office concept
Variable working hours
Results-oriented compensation
Innovative social benefits in the areas of company pension plans, health, fitness and company catering

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Head of Warranty Test Center

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