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You’ll be part of the New verticals Strategy & Operations (S&O) team, the engine responsible for driving NV Value strategy. In this role, you’ll support and lead high-impact workstreams that inform where and how we provide great value to customers in a financially sustainable way across the whole suite of levers: Item pricing, discounting, Fees, Value discovery etc. You’ll partner closely with Product, Marketing, Commercial, Analytics and local markets to translate strategy into execution. This is a highly cross-functional role requiring strong strategy skills, analytical thinking, structured communication, and sound commercial judgment.
Job Responsibility:
Define and Shape Value strategy and independently set roadmap across markets, and value levers
Be accountable for achieving NV Value OKRs (e.g. price mark-up, item offer penetration) across key markets
Proactively identify and size new value opportunities and design net‑new initiatives to unlock them
Support key commercial initiatives on partner onboarding, strategic promotional events
Own the setting and tracking and reporting of KPIs for Value pod, own performance reviews
Collaborate with Analytics and Data Science to build frameworks for performance monitoring, forecasting, opportunity sizing
Lead end to end specific workstreams or initiatives within broader cross-functional programs, such as: Fee optimisation to drive consumer habituation with NV proposition
Rollout of the key promotional mechanics across markets
Drive GTM /adoption for specific product features
Serve as a key point of contact for Value pod with Product, Marketing, Finance, and local market teams
Shape cross-functional operating models to keep work moving
Mentor junior NV S&O teammates and guide cross‑functional squads in structuring and executing value initiatives
Drive knowledge sharing and playbook development to scale high-performing ideas
Lead a team of 2+ people including accountability for team performance, development, and hiring
Requirements:
Has 6-8 years experience in consulting, strategy function
preferably with core expertise in pricing
Has a hands-on mentality and is willing to get stuck into shaping how consumers engage with Deliveroo
Can prioritise effectively while working on multiple projects concurrently and independently
Is adept at conducting 80/20 analysis, drawing out business insights from that analysis and presenting findings and recommendations persuasively
Strong problem solving abilities involving identifying the root cause of problems, assessing risks/impacts and determining and implementing effective solutions
Highly analytical mindset with the ability to break down large data sets and turn them into actionable insights
Strong presentation skills and an ability to communicate complex findings to non-technical audiences in a clear, simple way, both written and verbally
London-based with a minimum of three days required in the office
What we offer:
A competitive and comprehensive compensation and benefits package
Compensation
Equity
Food
Time away
Wellness
Work Life
Up to 5% matched pension contributions
Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
Life assurance
Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
Excellent kit to enable working from home and a parent-friendly working culture
Access to free mortgage advice
Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions