Head of UX Research Job at Harvey (San Francisco)

Senior UX Design Strategist

As a Senior UX Designer/Strategist you’ll be contributing and holistically desig...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant UX design/UX Research experience
Extensive hands-on experience leading UX design and experience with qualitative and quantitative UX research in a product design environment across the Design Thinking stages
Experience leading and conducting generative and evaluative user research
Must be able to design and facilitate design workshops relating to UX Research, Product visioning (both in-person & remote)
Creative problem solver comfortable dealing with uncertainty
Self-starter with the ability to define goals and strategies
Able to combine strategic thinking with pragmatism without sacrificing quality
Proactive and positive attitude, with strong attention to detail & analytical skills
Outstanding written and oral communication skills
Significant experience working with senior stakeholders and engineers

Job Responsibility

Develop strategic, user-focused digital experiences for multiple key audiences
Identify and create user personas-based key in system users
Work with the Head of Design & UX and Product team to provide direction whenever UX related interaction is needed
Conduct A/B testing and drive efficiencies and change through metric driven findings
Produce UX roadmaps for a variety of B2B, B2C clients
Plan and implement data-driven strategies to help clients reach business goals through deliverables such as content strategy documents and website information architecture
Lead a variety quantitative and qualitative UX research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared
Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed
Define relevant metrics for benchmarking and measurement of journeys
Design and facilitate Design Thinking workshops that support product strategy / vision

Fulltime

New

Head of UX Research

The Head of UX Research at Harvey define and lead the user research strategy for...

Location

United States , New York

Salary:

220000.00 - 300000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

12-15+ years of experience in UX research, including proven success leading and scaling research teams in fast-paced, high-growth or technically complex environments
Deep expertise in qualitative and quantitative research methods, with strong judgment on when and how to apply them
Proven ability to influence product strategy with executives and senior stakeholders through high-impact research and insight that lead to business outcomes
Experience working closely with product, design, and engineering teams in fast-paced, ambiguous environments. Comfort operating in ambiguity
Exceptional communication and storytelling skills, with the ability to synthesize complex data into compelling narratives

Job Responsibility

Define and own the UX research vision, strategy, and roadmap in alignment with company and product priorities
Represent the voice of the user across the company, in leadership forums, planning cycles, and product reviews
Build, lead, and mentor a world class team of UX researchers, setting a high bar for rigor, craft, and impact
Partner closely with Product, Design, Data, Engineering, and AI Research leaders to influence and embed research into planning, execution, and decision-making
Design and oversee mixed-methods research programs across discovery, evaluative, and longitudinal studies
Translate complex research findings into clear, actionable insights that influence product strategy and executive decisions
Champion a strong user-centered culture, ensuring user needs and trust are central to how we build AI-powered products

What we offer

Offers Equity
Offers Bonus
Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO

Fulltime

Head of Digital Product

Our client is currently looking to recruit a Head of Product - 3 days per week i...

Location

United Kingdom , London

Salary:

95000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

management experience
product management experience
good project management experience
knowledge within UX

Job Responsibility

lead the digital product team focussing on improvements to their digital proposition
focus on improving their user experience capabilities
work with many departments and internal stakeholders including IT, Digital, Marketing and UX
focus on the digital offering of this retail goliath and look at requirements and improvements
own all UX and user research capabilities and create a team for a transparent working culture
focus on delivering a high quality customer experience

What we offer

bonus

Fulltime

Head of Design Systems

We're hiring a Head of Design Systems to lead the strategy, technology, and crea...

Location

Canada , Mississauga

Salary:

160000.00 - 270000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10–15+ years in digital product design and systems
5+ years leading enterprise design systems at scale, ideally in regulated industries (banking/fintech/insurance)
Portfolio that demonstrates design craft (UI/visual/interaction) and system leadership
Hands-on fluency with modern front-end stacks (TypeScript, React/Angular or Web Components, Storybook, design tokens, theming) and CI/CD practices
Proven art direction experience with strong visual sensibility and motion principles
Practical experience applying generative/agentic AI to design and engineering workflows
Deep knowledge of digital accessibility and WCAG, assistive tech
Tooling leadership: Figma Enterprise, research/analytics platforms, documentation sites
Experience shipping products across multiple businesses with i18n, L10n, and RTL considerations
Exceptional stakeholder management and communication

Job Responsibility

Set multi-year vision and roadmap for enterprise design system
Establish and chair cross-functional governance
Define adoption strategy, KPIs/OKRs, and incentives
Lead platform consolidation & migration from multi-system to unified platform
Lead engineering for system's codebase
Serve as art director and custodian of digital visual brand
Implement AI-powered platform & automation
Own portfolio of design and research tools
Embed accessibility, compliance, and risk controls
Partner on content systems & CMS integration

Fulltime

New

Ux Specialist

phs Group is looking for a skilled UX Specialist to improve the usability, desig...

Location

United Kingdom , Caerphilly

Salary:

Not provided

PHSGroup

Expiration Date

Until further notice

Requirements

Strong experience in UX research and CRO, preferably in B2B
Expertise with VWO, GA4, and Looker Studio
Salesforce familiarity is a plus
Knowledge of A/B testing principles and prioritisation frameworks (PIE/ICE)
Ability to combine quantitative and qualitative insights to form hypotheses
Experience with customer portals or similar digital tools
Knowledge of HTML/CSS/front‑end principles (desirable)
Strong analytical, problem‑solving, communication and stakeholder engagement skills
Degree in Digital Marketing or related field
minimum 2 years in UX/CRO

Job Responsibility

Lead UX design projects across phs websites and digital platforms
Conduct user research, create wireframes, prototypes, and user journeys
Collaborate with PPC, SEO, developers, designers, and marketing stakeholders
Own and manage the CRO programme across digital touchpoints
Build and maintain a prioritised experimentation roadmap using PIE/ICE or similar
Design and execute A/B and multivariate tests via VWO
Develop hypotheses based on analytics (GA4, Looker Studio) and qualitative insights
Analyse results, identify significance, extract insights, and report learnings
Collaborate with sales and commercial teams to integrate Salesforce data
Monitor performance using VWO, Google Analytics, Hotjar, and similar tools

What we offer

23 days annual leave + bank holidays, holiday buy/sell scheme
phs Perks discounts, full training, ILM qualifications
Mon–Fri hours, no weekends, career development opportunities
Pension, life assurance, enhanced maternity/paternity
Free on‑site parking and the opportunity to thrive in a market‑leading company

Fulltime

Head of Design

Canary Technologies is transforming how hotels operate and how guests experience...

Location

United States , New York; San Francisco

Salary:

200000.00 - 250000.00 USD / Year

Canary Technologies

Expiration Date

Until further notice

Requirements

8+ years in Product Design with 3+ years leading teams directly
Experience operating in B2B or B2B2C SaaS preferred
Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile is essential
Proven ability to recruit, develop, and retain diverse design talent
Strength in feedback, coaching, and org-building
Strong partner to Product and Engineering
Comfortable in ambiguity, rapid iteration, and enterprise constraints
Fluency in design systems, accessibility, UX research methods, and experimentation
Familiarity with analytics tools
Excellent written and verbal communication

Job Responsibility

Own the end-to-end design strategy across product surfaces spanning Arrivals & Departures, Guest Communications, Payments, and Mobile
Build, mentor, and manage a high-performing team of designers and researchers
Establish clear career paths and a strong design culture
Define and evolve Canary’s design system and component libraries across web and mobile
Ensure consistency, quality, and velocity
Partner with PM and Eng leads to shape problem definition, roadmap, and scoping for initiatives
Drive clarity and outcomes
Raise quality through strong critique, design reviews, and mechanisms for usability, accessibility, and brand expression
Lead research and discovery to deeply understand guest, staff, and enterprise stakeholder needs, translating insights into clear product decisions
Collaborate with Enterprise and Customer Success teams to support chain-wide rollouts and brand standards for global hotel groups

What we offer

Canary Days: company wide days off each month
Self Improvement Club: monthly budget for personal goals
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting offices in New York, San Francisco or Dallas
Personal Travel Reimbursement: credit for stays at hotels that Canary works with

Fulltime

Head of Experience Design

Our Head of Experience Design is responsible for creating a world class professi...

Location

United Kingdom , Bristol; London; Manchester; Swansea

Salary:

100000.00 - 115000.00 GBP / Year

Made Tech

Expiration Date

Until further notice

Requirements

Deep understanding of public sector digital transformation
Ability to bridge the gap between commercial innovation and government challenges
Ability to establish yourself as a trusted advisor to senior stakeholders
Operational and people management skills
Ability to lead high-performing consulting teams
Ability to grow a practice through talent mentorship, supplier management, and cost-effective delivery models
Business development and strategic execution experience
Experience in creating market-ready propositions
Experience collaborating with sales teams
Experience overseeing complex, multi-disciplinary digital projects

Job Responsibility

Create a world class professional services practice
Develop demand for a set of propositions and capabilities
Lead the practice to help develop and support the sale of a set of differentiated offerings covering Experience Design
Develop a team of Content Designers, UX Designers, Interaction Designers and User Researchers
Engage with clients to understand their challenges and build lasting, trusted advisor relationships
Oversee client deliveries
Contribute up to 50% of time to billable project activities
Be responsible for the revenue, margin and utilisation of the practice
Collaborate with other practice, service line, industry and delivery heads
Be responsible for the output of your team working on client projects, proposals and capability development

What we offer

30 days of paid annual leave
Flexible Parental Leave
Part time remote working
Paid counselling
Financial and legal advice
8% employer matched pension
Flexible benefit platform
Smart Tech scheme
Cycle to work scheme
Individual benefits allowance

Fulltime

New

Product Designer

You'll be turning raw investor data into clear, actionable insights and experien...

Location

Australia , Melbourne

Salary:

Not provided

InvestorHub

Expiration Date

Until further notice

Requirements

About 3 years of experience in a product design, user experience, or user research role
Strong systems thinking that lets you zoom in on the details and zoom out to see a complete picture of dependencies
Experience designing data visualisations or dense information hierarchies
Experience with Figma and Figjam (or similar) for prototyping, designing, and collaborating
Great taste and a love for anything well-designed

Job Responsibility

Turning raw investor data into clear, actionable insights and experiences
Designing everything from improved data collection workflows to complex visualisations like network graphs
Designing ways to display complex investor data clearly
Building entirely new product experiences from scratch
Working within data constraints to find elegant solutions
Running rapid research (like user interviews or prototype testing) to validate ideas and designs with customers
Collaborating closely with your PM, engineers, and Head of Product & Design to ship features that customers use and love

What we offer

We're hybrid – we love to collaborate in our office in the city on Mondays, Tuesdays and Fridays, but also support the need for heads-down time
Options – we want you with us for our exciting growth journey
Flexible hours – start any day between 8am – 10am to suit your lifestyle
Parental leave – we have a gender-neutral parental leave policy
Regular hangouts – we have regular social catchups and team offsites
Lots of food – a snack cupboard you'll brag about, and monthly catered lunches

Fulltime

Head of UX Research

Harvey

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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