Head of UX Research Job at Harvey (San Francisco)

Senior UX Design Strategist

As a Senior UX Designer/Strategist you’ll be contributing and holistically desig...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant UX design/UX Research experience
Extensive hands-on experience leading UX design and experience with qualitative and quantitative UX research in a product design environment across the Design Thinking stages
Experience leading and conducting generative and evaluative user research
Must be able to design and facilitate design workshops relating to UX Research, Product visioning (both in-person & remote)
Creative problem solver comfortable dealing with uncertainty
Self-starter with the ability to define goals and strategies
Able to combine strategic thinking with pragmatism without sacrificing quality
Proactive and positive attitude, with strong attention to detail & analytical skills
Outstanding written and oral communication skills
Significant experience working with senior stakeholders and engineers

Job Responsibility

Develop strategic, user-focused digital experiences for multiple key audiences
Identify and create user personas-based key in system users
Work with the Head of Design & UX and Product team to provide direction whenever UX related interaction is needed
Conduct A/B testing and drive efficiencies and change through metric driven findings
Produce UX roadmaps for a variety of B2B, B2C clients
Plan and implement data-driven strategies to help clients reach business goals through deliverables such as content strategy documents and website information architecture
Lead a variety quantitative and qualitative UX research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared
Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed
Define relevant metrics for benchmarking and measurement of journeys
Design and facilitate Design Thinking workshops that support product strategy / vision

Fulltime

Head of UX Research

The Head of UX Research at Harvey define and lead the user research strategy for...

Location

United States , New York

Salary:

220000.00 - 300000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

12-15+ years of experience in UX research, including proven success leading and scaling research teams in fast-paced, high-growth or technically complex environments
Deep expertise in qualitative and quantitative research methods, with strong judgment on when and how to apply them
Proven ability to influence product strategy with executives and senior stakeholders through high-impact research and insight that lead to business outcomes
Experience working closely with product, design, and engineering teams in fast-paced, ambiguous environments. Comfort operating in ambiguity
Exceptional communication and storytelling skills, with the ability to synthesize complex data into compelling narratives

Job Responsibility

Define and own the UX research vision, strategy, and roadmap in alignment with company and product priorities
Represent the voice of the user across the company, in leadership forums, planning cycles, and product reviews
Build, lead, and mentor a world class team of UX researchers, setting a high bar for rigor, craft, and impact
Partner closely with Product, Design, Data, Engineering, and AI Research leaders to influence and embed research into planning, execution, and decision-making
Design and oversee mixed-methods research programs across discovery, evaluative, and longitudinal studies
Translate complex research findings into clear, actionable insights that influence product strategy and executive decisions
Champion a strong user-centered culture, ensuring user needs and trust are central to how we build AI-powered products

What we offer

Offers Equity
Offers Bonus
Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO

Fulltime

Head of Digital Product

Our client is currently looking to recruit a Head of Product - 3 days per week i...

Location

United Kingdom , London

Salary:

95000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

management experience
product management experience
good project management experience
knowledge within UX

Job Responsibility

lead the digital product team focussing on improvements to their digital proposition
focus on improving their user experience capabilities
work with many departments and internal stakeholders including IT, Digital, Marketing and UX
focus on the digital offering of this retail goliath and look at requirements and improvements
own all UX and user research capabilities and create a team for a transparent working culture
focus on delivering a high quality customer experience

What we offer

bonus

Fulltime

Head of Design Systems

We're hiring a Head of Design Systems to lead the strategy, technology, and crea...

Location

Canada , Mississauga

Salary:

160000.00 - 270000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10–15+ years in digital product design and systems
5+ years leading enterprise design systems at scale, ideally in regulated industries (banking/fintech/insurance)
Portfolio that demonstrates design craft (UI/visual/interaction) and system leadership
Hands-on fluency with modern front-end stacks (TypeScript, React/Angular or Web Components, Storybook, design tokens, theming) and CI/CD practices
Proven art direction experience with strong visual sensibility and motion principles
Practical experience applying generative/agentic AI to design and engineering workflows
Deep knowledge of digital accessibility and WCAG, assistive tech
Tooling leadership: Figma Enterprise, research/analytics platforms, documentation sites
Experience shipping products across multiple businesses with i18n, L10n, and RTL considerations
Exceptional stakeholder management and communication

Job Responsibility

Set multi-year vision and roadmap for enterprise design system
Establish and chair cross-functional governance
Define adoption strategy, KPIs/OKRs, and incentives
Lead platform consolidation & migration from multi-system to unified platform
Lead engineering for system's codebase
Serve as art director and custodian of digital visual brand
Implement AI-powered platform & automation
Own portfolio of design and research tools
Embed accessibility, compliance, and risk controls
Partner on content systems & CMS integration

Fulltime

Staff UX Researcher

Patreon is looking for a Staff UX Researcher to support our mission of funding t...

Location

United States , San Francisco; New York

Salary:

216000.00 - 324000.00 USD / Year

Patreon

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent practical experience
8 years of experience in an applied research setting, or similar
Experience leveraging a range of qualitative and quantitative research methods and analysis techniques in disciplinary environments
Product research experience with 0-to-1 product development

Job Responsibility

Manage and are accountable for multiple complex research programs
Navigate ambiguity and uncertainty and produce high-quality research with deep user insights
Foster a company-wide culture of research and learning that inspires innovation
Own the end-to-end research process, ensuring ethical practices and impactful deliverables
Report to the Head of Research and partner with Product, Product Design, Engineering, Data Science, People, and GTM Leadership
Look around corners, identify patterns, and connect dots to inspire a broader vision for Patreon’s future
Influence strategy and align the organization by clearly presenting complex concepts to leadership

What we offer

Equity plans
Healthcare
Flexible time off
Company holidays and recharge days
Commuter benefits
Lifestyle stipends
Learning and development stipends
Patronage
Parental leave
401k plan with matching

Fulltime

Ux Specialist

phs Group is looking for a skilled UX Specialist to improve the usability, desig...

Location

United Kingdom , Caerphilly

Salary:

Not provided

PHSGroup

Expiration Date

Until further notice

Requirements

Strong experience in UX research and CRO, preferably in B2B
Expertise with VWO, GA4, and Looker Studio
Salesforce familiarity is a plus
Knowledge of A/B testing principles and prioritisation frameworks (PIE/ICE)
Ability to combine quantitative and qualitative insights to form hypotheses
Experience with customer portals or similar digital tools
Knowledge of HTML/CSS/front‑end principles (desirable)
Strong analytical, problem‑solving, communication and stakeholder engagement skills
Degree in Digital Marketing or related field
minimum 2 years in UX/CRO

Job Responsibility

Lead UX design projects across phs websites and digital platforms
Conduct user research, create wireframes, prototypes, and user journeys
Collaborate with PPC, SEO, developers, designers, and marketing stakeholders
Own and manage the CRO programme across digital touchpoints
Build and maintain a prioritised experimentation roadmap using PIE/ICE or similar
Design and execute A/B and multivariate tests via VWO
Develop hypotheses based on analytics (GA4, Looker Studio) and qualitative insights
Analyse results, identify significance, extract insights, and report learnings
Collaborate with sales and commercial teams to integrate Salesforce data
Monitor performance using VWO, Google Analytics, Hotjar, and similar tools

What we offer

23 days annual leave + bank holidays, holiday buy/sell scheme
phs Perks discounts, full training, ILM qualifications
Mon–Fri hours, no weekends, career development opportunities
Pension, life assurance, enhanced maternity/paternity
Free on‑site parking and the opportunity to thrive in a market‑leading company

Fulltime

Head of Experience Design

Our Head of Experience Design is responsible for creating a world class professi...

Location

United Kingdom , Bristol; London; Manchester; Swansea

Salary:

100000.00 - 115000.00 GBP / Year

Made Tech

Expiration Date

Until further notice

Requirements

Deep understanding of public sector digital transformation
Ability to bridge the gap between commercial innovation and government challenges
Ability to establish yourself as a trusted advisor to senior stakeholders
Operational and people management skills
Ability to lead high-performing consulting teams
Ability to grow a practice through talent mentorship, supplier management, and cost-effective delivery models
Business development and strategic execution experience
Experience in creating market-ready propositions
Experience collaborating with sales teams
Experience overseeing complex, multi-disciplinary digital projects

Job Responsibility

Create a world class professional services practice
Develop demand for a set of propositions and capabilities
Lead the practice to help develop and support the sale of a set of differentiated offerings covering Experience Design
Develop a team of Content Designers, UX Designers, Interaction Designers and User Researchers
Engage with clients to understand their challenges and build lasting, trusted advisor relationships
Oversee client deliveries
Contribute up to 50% of time to billable project activities
Be responsible for the revenue, margin and utilisation of the practice
Collaborate with other practice, service line, industry and delivery heads
Be responsible for the output of your team working on client projects, proposals and capability development

What we offer

30 days of paid annual leave
Flexible Parental Leave
Part time remote working
Paid counselling
Financial and legal advice
8% employer matched pension
Flexible benefit platform
Smart Tech scheme
Cycle to work scheme
Individual benefits allowance

Fulltime

Head of Product Design

We are looking for an experienced, hands-on Design leader to join our team, and ...

Location

Spain

Salary:

Not provided

Bark

Expiration Date

Until further notice

Requirements

Proven track record as a leader in Product Design working in a fast-paced and successful online business, ideally a Marketplace
Experience building and communicating an inspiring Design vision, and leading a high-performing Design team and a modern, innovative design process to deliver it
Experience managing both Product Design and Research teams, experience in Content and Branding a plus (but by no means required)
Well-versed in lean approaches and agile methodologies to minimise waste and maximise impact
An expert in running Design teams that deliver value to both the user and the business
Able to lead by example in all aspects of Product Design and Research
Highly confident with data, qual and quant, able to help the team derive customer research insights whilst understanding its limitation
Collaborated and managed a diverse range of stakeholders across Product, Engineering, Insights, Marketing, Sales, Finance, Customer Support and HR
Excellent communicator - you’re able to clearly present your ideas, explain your thinking, and discuss detail confidently at all levels
Driven, ambitious, and keen to play a key role in a company that wants to make a huge difference to peoples’ lives

Job Responsibility

Define the Design vision for Bark, and align and inspire the team to achieve it
Lead and mentor our Design team, promoting best practices and continuous improvement, and ensuring quality output at all times
Own and develop our visual identity across the company
Work alongside Product leaders to deliver transformational change
Optimise team structure, resource allocation, development and tools to achieve the best possible results
Iterate our Design process across the team to deliver maximum value for our users and the business
Help the team plan, deliver, maintain and govern their design system, driving consistency across Bark’s entire ecosystem
Collaborate with stakeholders from across the business to ensure alignment and amplify the impact of your team

Fulltime

Head of UX Research

Harvey

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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