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Head of User Acquisition

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Ruby Labs

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Job Description:

We are redefining how User Acquisition (UA) works across our group. As Head of User Acquisition, you will lead a high-performance department delivering UA-as-a-Service to all our product teams. You will centralize operations, drive efficiencies, and establish a unified strategy across all paid traffic channels. You will also mentor and manage a distributed team of expert UA Managers across our portfolio, while acting as the key strategic and operational bridge between product, creative, and analytics. This is a high-impact leadership role suited for someone who thrives on scale, complexity, and data-driven execution.

Job Responsibility:

  • Build and lead the centralized User Acquisition Department servicing multiple subscription products
  • Define and own the overall UA strategy across all platforms (Meta, TikTok, Google, Snapchat, Pinterest, etc.)
  • Develop scalable processes, standard operating procedures (SOPs), testing frameworks, and reporting systems
  • Design UA OKRs/KPIs for both department-wide success and individual team members
  • Manage and mentor a team of cross-platform UA Managers embedded in different product teams
  • Lead hiring, onboarding, training, and performance management processes across the UA function
  • Create a high-talent-density culture that fosters performance, collaboration, and growth
  • Oversee large-scale budget management across all platforms and products, ensuring efficient CAC and positive ROAS
  • Develop and implement strategic growth plans based on LTV:CAC ratios, retention, onboarding conversion, and ARPU
  • Partner with data science to create and refine advanced analytics and attribution models
  • Own the testing roadmap: A/B tests, geo-expansion, channel scaling, creative iteration
  • Collaborate with Managing Directors of each product to align UA strategies with business goals
  • Work closely with creative leads to guide ad production using data-driven creative briefs
  • Own vendor relationships with major advertising platforms / agencies and tools

Requirements:

  • 7+ years in performance marketing
  • 3+ years in a senior leadership role overseeing UA at scale
  • Strong background in subscription-based D2C products, ideally across multiple verticals
  • Proven track record managing multi-million dollar monthly paid budgets
  • Highly organized, data and results-driven leader with experience directly managing and developing a team of at least 5–7 UA professionals
  • Deep platform knowledge: Meta, TikTok, Google, Pinterest, Snapchat, and other paid social/search/display
  • Experience building and scaling teams, setting KPIs, and leading under a centralized structure
  • Strong quantitative and analytical skills, with fluency in tools like Tableau, Google Analytics, and Excel/SQL
  • Relentlessly driven, high-energy operator who thrives in a fast-paced, high-stakes environment
  • Hands-on leader with a “first in, last out” mentality — always engaged, deeply involved, and fully accountable
  • Extremely high standards and low tolerance for poor execution — demands excellence across all levels of the team
  • Obsessed with performance, ROI, and rapid iteration — always pushing for better, faster, and more efficient results
  • Strong management instincts: knows how to hire, coach, and develop A-players while holding teams accountable
  • Commercially obsessed — understands that UA is a growth engine and thinks like a profit-focused entrepreneur
What we offer:
  • Remote Work Environment
  • Unlimited PTO
  • Paid National Holidays
  • Company-provided MacBook
  • Flexible Independent Contractor Agreement

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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