Head of US Sales Engineering Job at eGain (Sunnyvale)

Head of Recovery Legal and Asset Sales Strategy

This position is within the Cards Collections and Recovery Risk team. The succes...

Location

United States , Wilmington; O'Fallon; Jacksonville; Schaumburg; Atlanta

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Four-year degree in Statistics, Economics, Engineering, Finance, Mathematics, or a related quantitative field, or equivalent work experience
Graduate degree is highly desirable
Minimum 10 years of related analytic experience in a collections or recovery environment
Minimum 5+ years of experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS, SPSS, Python, Statistica, S+ or some equivalent or R/ R Studio
Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
Strong project management ability
Consistently demonstrate clear and concise written and verbal communication
Previous management experience

Job Responsibility

Manage a team of analysts and senior analysts located throughout the US and India
Optimizing existing late stage collections and recovery strategies pertaining to legal treatments, asset sales, external agencies, and internal recovery unit
Working across Internal Recovery and Agency risk peer groups to optimize full end-to-end recovery life cycle of accounts from both a lifetime liquidation and Net Present Value perspective
Representing Risk Management on inter-departmental Process Teams
Participating in creating system requirements for new collections and recovery strategies and represent Risk Management throughout the development life cycle of a new strategy or policy
Making recommendations and communicating the results to senior management
Evaluating effectiveness of current collections and recovery policies and strategies
Making significant contributions in the development of analytical tools used in the assessment of Collections and Recovery risk and policy
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

What we offer

Medical, dental & vision coverage
401(k)
Life, accident & disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave) and paid holidays

Fulltime

Head of Channel

The Head of Channels and Alliances is a highly collaborative, influential, and e...

Location

United States

Salary:

Not provided

Cyware

Expiration Date

Until further notice

Requirements

US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
Possess Bachelor's degree or equivalent experience
MBA preferred
At least 15 years of work experience in cybersecurity product organizations with a minimum 5 years of work experience in channel alliances
Successful track record of understanding company strategy and driving revenue out of channel alliances and partnerships and achieving targets
Ability to articulate a vision of the future landscape and all of the supporting steps necessary to achieve that vision, taking into account potential challenges and coming up with appropriate solutions
Be a clear and effective communicator with excellent verbal and written skills
Possess in-depth technical knowledge in one or more domains relevant to SaaS and security, and creating innovative solution architectures
Demonstrated capability within technical disciplines such as solutions architecture and/or sales engineering
Demonstrated excellence in strategic thinking, analytic decision making, and troubleshooting skills

Job Responsibility

Set the vision for the optimal partner program given our product positioning and competitive advantages
Identify, recruit, and onboard global, national and regional partners that align with our vision and objectives
Help execute product strategy through sourcing and managing channel alliances
Ownership of the entire channel alliance lifecycle, from lead to launch
Define and oversee internal resources to support the partner program
Design and drive sales enablement programs for our partners
Grow and maintain the sales channel
Build and nurture relationships across partners
Provide market feedback to our product teams
Develop and execute on key partner infrastructure, including processes, forecasting, compensation, training, and operational initiatives

What we offer

comprehensive benefits package including time off, paid holidays, retirement plans, insurance coverage and much more
access to a number of professional development opportunities
competitive compensation packages

Fulltime

Head of Global Revenue Operations

As Head of Global Revenue Operations, you will be the nervous system for Jeeves’...

Location

Brazil , São Paulo

Salary:

Not provided

Jeeves

Expiration Date

Until further notice

Requirements

7+ years in Revenue Operations / Sales Operations / Business Operations, with 3+ years in leadership
Fluent in Portuguese & English, Spanish fluency is a significant plus given our greater LATAM footprint
Demonstrated success building the revenue systems and organizational structures required to scale companies in the $25M–$100M ARR band or $50M–$500M+ ARR band (or equivalently sized initiatives)
Fintech experience strongly preferred (payments (including stablecoin preferred), corporate cards, cross-border, lending)
If fintech is not present, deep RevOps experience for high-growth B2B SaaS is required
Expert with HubSpot (admin), or equivalent CRM architectures (Salesforce) and the modern GTM stack (Outreach, ZoomInfo, Gong, etc.)
Strong analytics: SQL, data modeling, and comfortable building dashboards in Looker / Tableau / similar
Proven track record implementing automation and tooling that materially improve sales productivity and forecast reliability
Cross-functional operator with excellent partner skills — can translate finance/product constraints into commercial strategy
Comfortable leading change: building playbooks, setting governance and rolling out new processes globally

Job Responsibility

Strategy & Planning: Lead territory design, quota setting, comp and capacity planning across regions with differentiated GTM motions for LATAM, US and EMEA
Own quarterly and annual revenue planning and forecasting — drive improvements in accuracy and cadence
Define and operationalize KPIs across the funnel (CAC, LTV, churn, NRN, win rates, sales velocity)
Process & Governance: Architect and scale end-to-end revenue processes from lead → expansion → renewal to eliminate friction and drive conversion
Build and run deal desk governance, pipeline hygiene and forecast rigor that scale from tens to hundreds of millions in ARR
Partner with Finance on multi-currency billing, revenue recognition, credit terms and collections for cross-border customers
Systems & Data: Own CRM architecture (HubSpot) and the integrated GTM stack — ensuring automation, data integrity and self-service dashboards for reps, managers and execs
Build robust reporting, attribution and analytics using SQL and BI tools to inform GTM decisions
Drive automation that reduces admin overhead and increases rep productivity
Enablement & Execution: Lead Sales Enablement: playbooks, onboarding, territory rollouts and continuous coaching to lift quota attainment and reduce ramp time

Fulltime

Head of Global Revenue Operations

As Head of Global Revenue Operations, you will be the nervous system for Jeeves’...

Location

Mexico , Mexico City

Salary:

Not provided

Jeeves

Expiration Date

Until further notice

Requirements

7+ years in Revenue Operations / Sales Operations / Business Operations, with 3+ years in leadership
Fluent in Spanish & English, Portuguese is a significant plus given our Brazil footprint
Demonstrated success building the revenue systems and organizational structures required to scale companies in the $25M–$100M ARR band or $50M–$500M+ ARR band (or equivalently sized initiatives)
Fintech experience strongly preferred (payments (including stablecoin preferred), corporate cards, cross-border, lending). If fintech is not present, deep RevOps experience for high-growth B2B SaaS is required
Expert with HubSpot (admin), or equivalent CRM architectures (Salesforce) and the modern GTM stack (Outreach, ZoomInfo, Gong, etc.)
Strong analytics: SQL, data modeling, and comfortable building dashboards in Looker / Tableau / similar
Proven track record implementing automation and tooling that materially improve sales productivity and forecast reliability
Cross-functional operator with excellent partner skills — can translate finance/product constraints into commercial strategy
Comfortable leading change: building playbooks, setting governance and rolling out new processes globally

Job Responsibility

Strategy & Planning: Lead territory design, quota setting, comp and capacity planning across regions with differentiated GTM motions for LATAM, US and EMEA. Own quarterly and annual revenue planning and forecasting — drive improvements in accuracy and cadence. Define and operationalize KPIs across the funnel (CAC, LTV, churn, NRN, win rates, sales velocity)
Process & Governance: Architect and scale end-to-end revenue processes from lead → expansion → renewal to eliminate friction and drive conversion. Build and run deal desk governance, pipeline hygiene and forecast rigor that scale from tens to hundreds of millions in ARR. Partner with Finance on multi-currency billing, revenue recognition, credit terms and collections for cross-border customers
Systems & Data: Own CRM architecture (HubSpot) and the integrated GTM stack — ensuring automation, data integrity and self-service dashboards for reps, managers and execs. Build robust reporting, attribution and analytics using SQL and BI tools to inform GTM decisions. Drive automation that reduces admin overhead and increases rep productivity
Enablement & Execution: Lead Sales Enablement: playbooks, onboarding, territory rollouts and continuous coaching to lift quota attainment and reduce ramp time. Translate product, compliance and engineering constraints into executable GTM plans for complex fintech products (cards, payments, lending)

Fulltime

Head of Global Revenue Operations

As Head of Global Revenue Operations, you will be the nervous system for Jeeves’...

Location

Colombia , Bogotá

Salary:

Not provided

Jeeves

Expiration Date

Until further notice

Requirements

7+ years in Revenue Operations / Sales Operations / Business Operations, with 3+ years in leadership
Fluent in Spanish & English, Portuguese is a significant plus given our Brazil footprint
Demonstrated success building the revenue systems and organizational structures required to scale companies in the $25M–$100M ARR band or $50M–$500M+ ARR band (or equivalently sized initiatives)
Fintech experience strongly preferred (payments (including stablecoin preferred), corporate cards, cross-border, lending). If fintech is not present, deep RevOps experience for high-growth B2B SaaS is required
Expert with HubSpot (admin), or equivalent CRM architectures (Salesforce) and the modern GTM stack (Outreach, ZoomInfo, Gong, etc.)
Strong analytics: SQL, data modeling, and comfortable building dashboards in Looker / Tableau / similar
Proven track record implementing automation and tooling that materially improve sales productivity and forecast reliability
Cross-functional operator with excellent partner skills — can translate finance/product constraints into commercial strategy
Comfortable leading change: building playbooks, setting governance and rolling out new processes globally

Job Responsibility

Strategy & Planning: Lead territory design, quota setting, comp and capacity planning across regions with differentiated GTM motions for LATAM, US and EMEA. Own quarterly and annual revenue planning and forecasting — drive improvements in accuracy and cadence. Define and operationalize KPIs across the funnel (CAC, LTV, churn, NRN, win rates, sales velocity)
Process & Governance: Architect and scale end-to-end revenue processes from lead → expansion → renewal to eliminate friction and drive conversion. Build and run deal desk governance, pipeline hygiene and forecast rigor that scale from tens to hundreds of millions in ARR. Partner with Finance on multi-currency billing, revenue recognition, credit terms and collections for cross-border customers
Systems & Data: Own CRM architecture (HubSpot) and the integrated GTM stack — ensuring automation, data integrity and self-service dashboards for reps, managers and execs. Build robust reporting, attribution and analytics using SQL and BI tools to inform GTM decisions. Drive automation that reduces admin overhead and increases rep productivity
Enablement & Execution: Lead Sales Enablement: playbooks, onboarding, territory rollouts and continuous coaching to lift quota attainment and reduce ramp time. Translate product, compliance and engineering constraints into executable GTM plans for complex fintech products (cards, payments, lending)

Fulltime

New

Head of Field Engineering Operations

We are looking for a Director, Field Engineering Operations to join our Revenue ...

Location

United States , San Francisco

Salary:

260000.00 - 300000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

8+ years of experience in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical organizations at high-growth SaaS companies, with at least 3 years building and leading teams
Demonstrated experience standing up or scaling operational frameworks for pre-sales and post-sales technical teams (e.g., Solutions Architects, Sales Engineers, Professional Services, Customer Success Engineering)
Proficiency in core GTM systems and architecture (e.g. Salesforce administration and architecture, including custom objects, flows, reporting, and integration with ecosystem applications)
Track record of building territory planning, capacity modeling, and compensation design processes for technical field teams at companies with $100M+ ARR
You think in systems— you can assess a Field Engineering org end-to-end, identify where the biggest operational leverage points are, and translate that into a prioritized roadmap that helps us iterate, accelerate, and scale
Strong analytical instincts paired with a bias toward execution— you instrument what matters, make it visible and actionable, and use it to drive operating cadences that keep teams accountable
Proven ability to operate as a true partner to VP-level technical leaders— someone who earns a seat at the table by translating ambiguous org-level priorities into concrete operational plans and driving them cross-functionally with Sales, Finance, Product, and RevOps

Job Responsibility

Own the end-to-end operational strategy for Field Engineering— designing and optimizing the processes, systems, and frameworks that enable the SA, DSE, CSE, TAM, and Professional Services teams to operate at scale and deliver measurable customer impact
Build, lead, and develop a high-performing Field Engineering Operations team, establishing the function as a strategic pillar within the FE organization and a trusted partner to FE leadership
Shape and iterate on how Field Engineering is organized and runs— driving changes to team structures, role definitions and RACI, and engagement models as the team scales, and pressure-testing those proposals with a deep understanding of people, process, and data
Drive capacity planning, territory design, and resource allocation across Field Engineering— ensuring alignment with GTM teams and with sensitivity to unique regional coverage models across AMER, EMEA, and APAC
Own the pre- to post-sales lifecycle framework, including technical win and onboarding forecasting, go-live tracking, and consumption ramp measurement— building the systems, processes and insights that give leadership visibility into customer time-to-value and FE team effectiveness
Define and maintain the FE metrics and reporting infrastructure— developing KPIs, dashboards, and health scoring models that provide actionable insights on team performance, account engagement, and customer outcomes

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

New

US Analyst - Credit Sales

This role is part of the Americas Investment grade credit and ABS sales desk bas...

Location

United States of America , New York

Salary:

100000.00 USD / Year

Crédit Agricole

Expiration Date

Until further notice

Requirements

0-1 years of Credit Sales experience
Undergraduate or Master's Degree in STEM, Physics, Computer Science, Engineering, Financial Engineering, Economy, Banking/Finance, or Quantitative related major
Preferably some experience in Coding, Visual Basic Application, and other programming languages
Knowledgeable of Microsoft Office (Excel, Word, PowerPoint)
Team player, with strong communication skills, attention to detail
Dynamic team player with excellent integrity

Job Responsibility

Assist the IG and HY desks in all aspect of daily work flow
Back up senior managers and other colleagues across the desk, with a focus on client and trading desk interaction
Begin to develop coverage of investor clients covered by the sales team
Ensure account lists are up to date and reviewed with desk heads on a quarterly basis
Collating desk axes for the team and engaging with respective investors under personal purview
Maintain monthly reporting for local management showing investor penetration via volumes, as well as highlighting priority transactions
Work to streamline manually intensive tasks asked of the sales team

Fulltime

Head of Sales Strategy & Operations

Fever for Business is building the future of Live Experiences–as–a–Service for c...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

8+ years of experience in Sales Strategy, Sales Operations, or Revenue Operations in SaaS / B2B tech
Strong strategic and analytical background
MBB consulting experience strongly preferred
Proven experience scaling sales or revenue operations in early-stage or growth-stage environments
Expertise in forecasting, territory design, quota-setting, sales processes, and funnel analytics
Strong understanding of CRM and GTM systems (especially Salesforce), including routing, scoring, dashboards, and workflow automation
Exceptional cross-functional collaborator with the ability to influence at all levels across Sales, Finance, Marketing, Strategy, Partnerships, and Product
Degree in Science, Technology, Engineering or Mathematics (STEM) required
High-ownership, high-curiosity builder who can operate at both strategic and operational levels
Passion for designing the future GTM engine of Fever for Business and enabling us to become the #1 Live Experiences–as–a–Service provider for businesses

Job Responsibility

Lead global sales strategy & planning, including annual planning, forecasting frameworks, segmentation, territory design, and growth modelling
Own sales operations and revenue operations end-to-end: funnel processes, systems adoption, forecasting discipline, data accuracy, and KPI tracking
Drive sales productivity, including onboarding, enablement, process optimization, rep development, and new-hire ramp acceleration
Establish and manage the operating rhythm of the global sales organisation (QBRs, forecast cadences, dashboards, performance reviews)
Partner cross-functionally with Sales, Channels & Alliances, Marketing, Finance, Strategy, and Fever Originals to ensure alignment across pipeline, partnerships, GTM campaigns, and revenue initiatives
Oversee pipeline quality & coverage, ensuring predictable, high-conversion funnel performance
Optimize our GTM systems (Salesforce, routing/scoring, dashboards, automations, sales engagement workflows) by defining how tools are used and ensuring adoption and efficiency
Build and scale the Sales Strategy & Operations function, developing long-term capabilities, frameworks, and global best practices

What we offer

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home office friendly
Responsibility from day one, and professional and personal growth
Great work environment with a young, international team of talented people to work with!
English / Spanish lessons
Wellhub (Gympass) membership

Fulltime

Head of US Sales Engineering

eGain

Location:
United States , Sunnyvale

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 08, 2025

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