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Uber Eats is looking for a passionate and experienced leader, with deep retail and partnership expertise, to lead our U.S. Convenience Partner Management team and deepen our relationships with our most important merchants. You will build and manage a high-performing team, cultivate strong relationships with key convenience partners and their leaders, and develop innovative strategies to unlock new growth opportunities for our merchants and within the Uber ecosystem. In this role, you’ll work closely with Sales, Marketing, Product, Engineering, Strategy, Operations, and Finance partners across Uber to identify and drive growth opportunities and improve how we engage with our key partners. In this leadership role, you’ll be a strategic driver to Uber Eats’ success within the Grocery & Retail landscape. You’ll wear multiple hats, across executive stakeholder management, team building, strategic planning, contracting and negotiations, and cross-functional execution, all geared towards maximizing the value we deliver to both Uber and our merchants.
Job Responsibility:
Executive Stakeholder Management: Develop strong relationships with our grocery merchant leaders and their teams
understand and navigate stakeholder needs and motivations
Strategic Planning: Develop and execute on a comprehensive strategy for engaging with and growing the business with our largest grocery merchants. This includes identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and Gross Bookings
Build a High-Performance Team: Lead and mentor a team of talented Partner Managers, fostering a collaborative and results-oriented environment. You’ll coach them on effective partnership development, negotiation tactics, and building strong relationships
Data-Driven Optimization: Leverage data to continuously optimize our merchant partner’s storefront experiences, their merchandising, and marketing
identify ongoing areas for improvement, and execute on them with success
Operational Excellence: Collaborate with internal operations teams and grocery merchant teams to ensure the optimal assortment, pricing, and promotions are on the platform, while consistently delivering an exceptional customer experience
Cross-Functional Collaboration: Work seamlessly with internal teams’ leadership (Sales, Marketing, Product, Operations, Finance, etc.) to ensure successful merchant integrations, program execution, and a seamless user experience for both our merchants and users
Identify emerging technologies and market opportunities that can be leveraged to enhance our merchant partner offerings
Be a strategic thought leader, consistently pushing the boundaries of innovation and collaboration within the Grocery & Retail space
Requirements:
10+ years of experience within the retail, CPGs, e-commerce, or grocery industry, with a proven track record of success in building and managing strategic partnerships
Experience leading an account management or partnership team
Bachelor’s degree
Nice to have:
Deep understanding of the grocery & retail landscape including current market trends, customer needs, and competitive dynamics
Experience developing and executing go-to-market strategies for new products or services within the retail, grocery and/or e-commerce space
Demonstrated ability to drive significant growth through strategic partnerships
Strong business acumen to understand, anticipate, and solve business needs
Strong relationship management and negotiation skills
Excellent communication and presentation skills with the ability to effectively communicate complex ideas to both internal and external stakeholders
Proven ability to collaborate cross-functionally with diverse teams (Sales, Marketing, Product, Operations, Finance, etc.) to achieve shared goals
Passion for Uber Eats’ mission and a strong belief in the power of strategic partnerships to revolutionize the grocery delivery and retail landscape
What we offer:
Eligible to participate in Uber's bonus program
may be offered an equity award & other types of comp