Head of UK Policy Job at Civitas Recruitment Ltd (London)

Head of Travel Contact Center UK / Ireland

Lead Allianz Partners UK&Ireland Travel Contact Center Organization. This is an ...

Location

United Kingdom , Croydon

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Master's degree in related field or combination of relevant education and work experience
Ten (10) years' management experience in a high-volume customer-focused environment
Ability to think strategically within a 5 year time horizon
Demonstrated success in meeting or exceeding customer satisfaction measurements
Experience managing complex projects, clients, partners, and cross-functional teams
Ability to work collaboratively and influence across all levels of the organization
Experience in budget management and financial acumen
Prior workforce management experience is a plus

Job Responsibility

Develop and implement the strategic vision for the contact center
Support the organization's broader strategy through the implementation of policies and continuous improvement of operational systems processes and procedures
Play a critical role in defining and implementing the servicing strategy for our Insurance business
Oversee the contact center activities delegated to third parties with a clear monitoring framework
Achieve all established servicing KPIs for all servicing channels
Proactively identify solutions to customer and partner issues and develop and execute recommendation to resolve strategic issues
Oversee identification and research of broken processes and pertinent client issues
Plan and facilitate team/ organizational interactions to ensure consistent communication of customer, product, policy or procedural information
Leverage data and analytics to influence where improvements and change is required
Collaborate with corporate partners including other business units across the world to ensure alignment with long term vision for servicing and influence as appropriate

What we offer

Large variety of courses and targeted development programs
International mobility and career progression
Work Well programs
Flexibility in planning and arranging for a better work-life balance

Fulltime

Head of HR

As the Head of HR for our UK operations, you will be responsible for leading and...

Location

United Kingdom

Salary:

Not provided

JGA Recruitment Group

Expiration Date

Until further notice

Requirements

Proven experience as a Head of HR or similar leadership role, overseeing HR functions within the UK
In-depth knowledge of HR best practices, UK employment laws, and regulations
Strong understanding of talent acquisition, employee engagement, performance management, and employee relations within the UK context
Demonstrated ability to develop and implement HR strategies, policies, and programs aligned with UK business objectives
Strong leadership and people management skills, with the ability to inspire and motivate teams
Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
Strategic thinking and problem-solving abilities to address complex HR challenges and drive initiatives specific to the UK operations
Proficiency in using HRIS systems, HR analytics, and other HR technology platforms
Understanding of data protection regulations and confidentiality requirements in handling employee information
Proven track record of successfully managing employee relations issues and fostering a positive work environment within the UK

Job Responsibility

Develop and implement HR strategies, policies, and programs aligned with the UK business unit’s goals and objectives
Oversee the full range of HR functions within the UK, including talent acquisition, onboarding, performance management, employee relations, training and development, compensation and benefits, and HR compliance
Collaborate with senior management to understand business needs and develop HR initiatives that drive employee engagement, productivity, and organizational success
Provide guidance and support to HR managers and teams, fostering their professional growth and ensuring consistent HR practices across the UK operations
Monitor and analyse HR metrics and trends specific to the UK business unit to identify areas for improvement and recommend strategies to enhance HR effectiveness
Ensure compliance with UK employment laws and regulations, staying abreast of HR-related legislation and implementing appropriate policies and procedures
Drive talent acquisition efforts, partnering with hiring managers to attract and onboard top talent while ensuring adherence to equal employment opportunity principles
Oversee performance management processes, including goal setting, performance evaluations, and career development plans, to drive employee growth and productivity
Collaborate with managers to address employee relations issues, foster a positive work environment, and resolve conflicts in compliance with UK employment laws
Manage compensation and benefits programs specific to the UK business unit, ensuring competitiveness, compliance, and alignment with organizational goals

Head of Policy

This is a senior leadership role for a policy professional with strong UK and EU...

Location

United Kingdom , London

Salary:

70000.00 - 80000.00 GBP / Year

Membership Bespoke

Expiration Date

Until further notice

Requirements

Significant experience working in UK and EU policy or public affairs
Experience within a membership organisation, trade association, regulatory body, or not-for-profit environment
Confident communicator with strong stakeholder management skills
Able to operate strategically while remaining hands-on when required

Job Responsibility

Developing and delivering a clear UK and EU-focused policy strategy aligned with organisational objectives
Building and maintaining strong relationships with UK government departments, EU institutions, regulators, and external stakeholders
Leading responses to UK and EU consultations and producing policy briefings, reports, and position papers
Managing advocacy campaigns to influence policy outcomes at national and European level
Engaging closely with members to identify policy priorities and represent their interests effectively
Managing specialist policy committees, working groups, and advisory forums
Leading and developing a high-performing policy team
Contributing to the wider leadership and strategic direction of the organisation

Fulltime

Head of People & Culture

Are you an experienced and strategic Head of People & HR to lead the people func...

Location

United Kingdom , Dudley

Salary:

45000.00 - 60000.00 GBP / Month

Douglas Scott

Expiration Date

Until further notice

Requirements

Senior HR leadership experience, ideally in legal or professional services
Strong knowledge of UK employment law and HR best practice
Track record of influencing at senior level and managing change effectively
CIPD Level 7 (or equivalent experience) with strong interpersonal and coaching skills
A strategic thinker with a hands-on, pragmatic approach

Job Responsibility

Lead and execute a people-first HR strategy aligned with the firm’s business goals
Advise senior leadership on talent, culture, organisational design, and change management
Oversee recruitment, retention, performance management, and employee development
Champion DEI, wellbeing, employee engagement, and a collaborative firm-wide culture
Ensure compliance with HR policies, employment law, and relevant regulatory standards
Use HR data and analytics to support continuous improvement and strategic decisions

Fulltime

Director, European and UK Public Policy

We are looking for an experienced public policy strategist and advocate to lead ...

Location

United Kingdom , London

Salary:

Not provided

Whatnot

Expiration Date

Until further notice

Requirements

7+ years of public policy or government affairs experience with or in European institutions and national governments
Strong policy judgment and subject-matter fluency across issues relevant to Whatnot
Experience building and sustaining trusted relationships with policymakers, regulators, industry groups, and civil society
Clear, effective written and oral communication skills
Comfort moving seamlessly from defining strategy to executing it
A collaborative approach to driving outcomes, with experience partnering closely with Legal, Product, Comms, and external consultants

Job Responsibility

Lead Whatnot’s advocacy across the EU and UK
Build and maintain trusted relationships with key policymakers, regulators, and government officials, as well as with business associations, civil society organisations, and other third parties
Monitor and interpret policy and regulatory developments across the EU and UK
Advise senior leadership on the implications of key policy and regulatory proposals
Position Whatnot as a credible, constructive partner on topics such as e-commerce, shipping and customs, product safety, platform liability, and consumer protection
Manage and coordinate external consultants and advisors in Brussels, London and key European markets
Collaborate closely with the Head of Global Public Policy and cross-functional partners to set priorities, refine narrative, and prepare for emerging issues

What we offer

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement

Fulltime

Policy Officer

My client, a leading professional membership body based in Central London with o...

Location

United Kingdom , London

Salary:

40489.00 GBP / Year

Membership Bespoke

Expiration Date

Until further notice

Requirements

Excellent policy skills, including research, analysis and strategic thinking
Ability to assimilate complex information and weigh up competing arguments
Excellent oral and written communication skills
Good organisational skills
Good political judgement, diplomacy and relationship management skills
Experience in a public affairs, or broader communications, role campaigning for policy change
Ability to work with minimum supervision

Job Responsibility

Research and develop the Association’s policy positions on a range of sector issues through engagement with members and volunteers
Contribute to the delivery of effective lobbying activities within joined-up campaigns on the Association’s priorities to effect policy change
Lead on the coordination and delivery of the Association’s Scottish Branch activities
Research and draft policy statements, consultation responses and website content on relevant policy issues, bringing together members’ views, evidence and information
Act as the main point of contact on relevant policy issues at a UK level and keep abreast of political developments relating to the Association’s work in the UK, Scotland, and internationally where relevant
Respond to policy enquiries from members, stakeholders, and the public
Provide the secretariat for a range of single-issue working groups and lead the programme of work and implementation of recommendations
Provide the secretariat for the Association’s Scottish Branch and lead on member and stakeholder engagement in Scotland
Contribute to the development and delivery of campaign strategies on relevant areas of work, advise on key policy recommendations, and identify any areas of difficulty, working closely with the media and digital teams
Work closely with the Policy and Public Affairs Manager to help deliver the annual programme of lobbying and stakeholder events

What we offer

generous benefits package

Parttime

Ecologist Lead

Brindle & Green are seeking a suitably experienced Senior/Principal Ecologist to...

Location

United Kingdom , Milton Keynes

Salary:

44000.00 - 50000.00 GBP / Year

Brindle & Green Ltd

Expiration Date

Until further notice

Requirements

Proven ability in technical report writing, including BNG, HMMPs, condition discharge and mitigation licensing
Demonstrate experience in team management
Demonstrated project management experience, with a focus on client liaison
Associate or Full membership of CIEEM – or working towards this
Strong knowledge of UK ecology, legislation, and planning policy

Job Responsibility

Assist Head of Department with strategic functioning of the Ecology Department, including attendance at Senior Ecology meetings
Attend Middle Management Meetings with input into the wider Company direction with the Company’s MD
Lead and develop a small team of consultants within the wider Ecology Department – this includes workflow management, timesheet management, and monitoring of deadlines
Provide higher technical support to the Department
Lead and deliver complex ecological reports, including Environmental Impact Assessments (EIA), Ecological Impact Assessments (EcIA), and Biodiversity Net Gain (BNG) Assessments
Manage strategic ecological input on a range of projects, including multi-disciplinary schemes alongside our inhouse team of Landscape Architects, Arboricultural, Drainage and Heritage consultants
Conduct independent quoting of work, assist with tendering, and establish and maintain client relationships
Maintain strong working knowledge of UK and European wildlife legislation and planning policy
Liaise with clients, statutory bodies, and stakeholders to ensure high standards of service and compliance

What we offer

A supportive and flexible working environment, including TOIL, extended holiday and Company bank holidays
Unlimited training and CPD opportunities with a strong existing management structure to support career development
A chance to contribute meaningfully to diverse, high-profile projects
Reward package including private healthcare, additional leave, personalised gifts and enhanced pension contributions
A welcoming office in a stunning rural location in the Buckinghamshire countryside
Access to a fleet of brand-new company cars

Fulltime

Head of Talent Acquisition UK & Ireland

Egis is seeking a Head of Talent Acquisition, UK & Ireland, to lead our regional...

Location

United Kingdom , London

Salary:

Not provided

Egis in the UK

Expiration Date

Until further notice

Requirements

Significant experience in recruitment leadership, ideally within a complex, technical, or engineering-led organisation
Proven success in leading and developing high-performing recruitment teams, with oversight of large-scale hiring operations
Strong strategic thinking with the ability to translate business needs into effective talent acquisition strategies
Exceptional stakeholder engagement skills, with the ability to influence at senior and executive levels
In-depth understanding of employment law, compliance, and recruitment best practices
Proficient in using data to drive performance and decision-making
Resilient, forward-thinking, and committed to continuous improvement and innovation
Must have the right to work in the UK & Ireland

Job Responsibility

Develop and execute a comprehensive UK & Ireland recruitment strategy aligned to business growth plans and workforce needs across all business lines
Partner with the UK&I Executive team, HR Directors, and Group Talent Acquisition to anticipate hiring demands and shape proactive resourcing strategies
Lead workforce planning efforts in partnership with HRBPs and Business Line Directors, ensuring recruitment supports long-term capability building
Lead, inspire, and manage a team of experienced recruitment business partners, setting performance standards and fostering a high-performance culture
Define KPIs and performance goals for the team, monitoring delivery, quality, and efficiency across all hiring activities
Provide coaching, mentoring, and professional development opportunities to continually upskill the team
Oversee all recruitment operations in the UK & Ireland, ensuring consistency, compliance, and high standards of candidate and stakeholder experience
Identify and implement process improvements, automation opportunities, and technology solutions to optimise efficiency and scalability
Drive a direct-sourcing-first approach to reduce reliance on agencies and improve cost-per-hire metrics
Act as the primary point of contact for senior stakeholders across the UK & Ireland for all matters related to recruitment performance, priorities, and challenges

Head of UK Policy

Civitas Recruitment Ltd

Location:
United Kingdom , London

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 07, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Head of UK Policy