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Lead the Transformation Team's track for a large-scale digital workplace and AI transformation. This role owns the design, staffing, sequencing, delivery, and business outcomes of small, time-bound, cross-functional teams that redesign how individual business functions work using collaboration technology, AI, and automation on top of approved platform capabilities. During the initial launch phase, this role also acts as the single delivery leader across the broader program.
Job Responsibility
Define and run the team operating model
Recruit, lead, and develop Transformation Team Leads
Own team intake and sequencing within platform readiness windows
Co-own the integrated master sequence with the Head of Platform
Define business outcomes and success metrics for each team with the relevant business sponsor
Drive workflow redesign, process simplification, AI-enabled tooling, and adoption across business functions
Enforce architectural compliance by ensuring teams build only on approved platform capabilities
Escalate missing capabilities rather than allowing workarounds or shadow solutions
Manage engineering demand from a shared engineering organization and resolve allocation issues within agreed governance
Escalate cross-track resource conflicts to executive program leadership
Partner with Enablement and Change on embedded change leadership
Partner with Security and Data Governance on required approvals for AI-enabled solutions
Own team lifecycle through formal sustainment handoff
Represent the program to senior business leaders
Deliver consolidated delivery reporting across teams
Requirements
12 to 15+ years in enterprise transformation, product leadership, or IT delivery, including large-scale change programs
Proven success leading cross-functional teams and managing product managers
Experience delivering enterprise SaaS, collaboration, automation, or AI transformations at scale
Strong executive presence with senior business leaders and external partners
Working knowledge of modern productivity platforms, AI workflow design, and change management
Ability to operate effectively in a matrixed organization and make sound tradeoff decisions around constrained resources
Nice to have
Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives
Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes
Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions
Experience leading a multi-team transformation portfolio, including dependency management, sequencing, and executive governance across concurrent workstreams
Proven track record building and coaching product or transformation leaders in a matrixed, shared-services environment
What we offer
Incentive pay program based on company performance, job level, and individual performance