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This is a hybrid role, requiring attendance to our Cardiff office twice per fortnight. It’s an exciting time for Admiral as it continues to embark on its diversification strategy with our newest product – Pet Insurance, launched in the summer of 2022 with huge expansion since through both organic growth and acquisition. The business is on track to be a top 5 player in the market and is looking to embark on the next phase of its disruption strategy to push the business to even greater heights by really focussing on the customer experience and outcomes.
Job Responsibility:
Create strategic plans and budgets to ensure delivery supports our growth ambitions
Lead the end-to-end identification and execution of transformation initiatives, ensuring each delivers against clearly defined OKRs
Oversee the lifecycle of all initiatives—from scoping and launch to delivery and scale- down
Partner closely with technology teams to ensure that initiatives are technically feasible and aligned with platform strategy
Deliver the BAU backlog, balancing transformational change with tech debt
Work closely with the Pet Leadership team & IT to prioritise, communicate and deliver the BAU roadmap
Build and lead high-performing, cross-functional teams that deliver at pace and to high quality
Being responsible for the recruitment, performance management, development and engagement of all staff within the Transformation & Product Delivery team
Keep up to date with and have a strong awareness of external market trends and developments in the Product and Change delivery space
Requirements:
Ability to translate strategic goals into executable, outcome-driven initiatives
Proven track record of delivering both simple & complex transformation programs
Strong grasp of digital platforms, data architecture, and emerging technologies
Deep understanding of customer needs, operational processes, and commercial levers including regulatory Compliance and Risk Management
Inspiring leader who can mobilise diverse teams and foster a high-performance culture
Excellent interpersonal, relationship building and communication skills
Comfortable with ambiguity and experimentation
Experienced in leading change in complex environments
Commercially skilled, experience of building business cases and assessing and prioritising value across a range of initiatives
Nice to have:
Deep understanding of agile methodologies and experience embedding agile practices
Effective decision maker
Strategic thinker, always looking to continuously innovate
Relentless focus on measurable outcomes
What we offer:
Eligible for up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave