Head of Transformation - Pet Job at Admiral Group Plc (Cardiff)

Head of Transformation - Pet

Admiral Group Plc

Location:
United Kingdom , Cardiff

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

It’s an exciting time for Admiral as it continues to embark on its diversification strategy with our newest product – Pet Insurance, launched in the summer of 2022 with huge expansion since through both organic growth and acquisition. The business is on track to be a top 5 player in the market by end of 2025 and is looking to embark on the next phase of its disruption strategy to push the business to even greater heights by really focussing on the customer experience and outcomes.

Job Responsibility:

Driving the future direction of the business, finding innovative ways to meaningfully transform and create a step change in customer experience and business outcomes and working with our customer and delivery teams to bring these to market
Networking and building strong connections internally in Admiral to plan out how Pet can leverage and create value from wider Admiral initiatives
Building an external network to understand new and emerging trends and technology that can support Admiral in both defining and delivering its transformation goals
Understanding what we need to invest in now and in the future to exceed the business plan and take share from our rivals
Be the voice of transformation, driving a culture that continually challenges the established market norms
Drive the end-to-end execution of transformation initiatives, ensuring each delivers against clearly defined OKRs
Oversee the lifecycle of all initiatives—from scoping and launch to delivery and scale-down. As part of this, evaluating delivery options to find the most efficient way to achieve the transformation objectives
Partner closely with technology and product teams to ensure Initiatives are technically feasible and aligned with platform strategy
Work hand-in-hand with business leaders to ensure innovations are grounded in real customer and operational needs
Build and lead high-performing, cross-functional teams that operate like a start-up
Ensure Initiatives operate with clear OKRs, transparent reporting, strong governance, and regular performance reviews
To create strategic plans and budgets to ensure delivery supports our growth ambitions
Being responsible for the recruitment, performance management, development and engagement of all staff within the Transformation Team
Keep up to date with and have a strong awareness of external market trends

Requirements:

Ability to translate strategic goals into executable, outcome-driven initiatives. Proven track record of delivering complex transformation programs
Deep understanding of agile methodologies and experience embedding agile practices
Strong grasp of digital platforms, data architecture, and emerging technologies
Deep understanding of customer needs, operational processes, and commercial levers including regulatory Compliance and Risk Management
Inspiring leader who can mobilise diverse teams and foster a high-performance culture
Excellent interpersonal, relationship building and communication skills
Comfortable with ambiguity and experimentation
Relentless focus on measurable outcomes
Experienced in leading change in complex environments
Strategic thinker, always looking to continuously innovate
Demonstrable track record of both transformation programme & project delivery
Commercially skilled, experience of building business cases and assessing and prioritising value across a range of initiatives
Effective decision maker

What we offer:

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover
Critical Illness Cover
Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service

Additional Information:

Job Posted:
January 06, 2026

Employment Type:

Fulltime

Admiral Group Plc - All Job Offers

Job Link Share:

Head of Transformation - Pet

Admiral Group Plc

Location:
United Kingdom , Cardiff

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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Head of Transformation - Pet

Admiral Group Plc

Location:United Kingdom , Cardiff

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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