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The Nursing and Midwifery Council Logo The Nursing and Midwifery Council · Consulting

Head of Transformation Design

United Kingdom, London or Edinburgh Employment contract 67087.00 - 80150.00 GBP / Year · Job Posted April 24, 2026
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Job Description

As Head of Transformation Design Authority, you will play a pivotal role in safeguarding the integrity and coherence of transformation across regulatory operations. You will establish and lead a design authority that ensures all transformation activity aligns with strategic objectives, design principles and the wider change landscape. Acting with delegated authority, you will provide oversight and final sign-off on key design decisions, ensuring consistency, standardisation and long-term sustainability. Working at the intersection of people, process and technology, you will lead the design of future-facing operating models, systems and ways of working—including the implementation of a new case management system. You will collaborate with senior stakeholders, operational teams and technical partners to shape innovative, data-driven solutions that improve performance and outcomes. A key part of your impact will be bringing people with you—engaging, influencing and inspiring teams to embrace new ways of working. You will champion innovation, challenge the status quo and ensure that transformation is both ambitious and achievable. This is a highly visible leadership role where your decisions will directly influence organisational effectiveness, regulatory outcomes and public protection.

Job Responsibility

  • Establish and lead a design authority that ensures all transformation activity aligns with strategic objectives, design principles and the wider change landscape
  • Provide oversight and final sign-off on key design decisions, ensuring consistency, standardisation and long-term sustainability
  • Lead the design of future-facing operating models, systems and ways of working—including the implementation of a new case management system
  • Collaborate with senior stakeholders, operational teams and technical partners to shape innovative, data-driven solutions that improve performance and outcomes
  • Engage, influence and inspire teams to embrace new ways of working
  • Champion innovation, challenge the status quo and ensure that transformation is both ambitious and achievable

Requirements

  • Proven leadership and influencing skills, with the ability to engage senior stakeholders, build alignment and create an inclusive, high-performing culture
  • Strong analytical and problem-solving capability, able to interpret complex information, apply evidence-based approaches and translate business needs into effective system and process designs
  • Deep experience of leading large-scale transformation, including designing operating models, implementing new systems and embedding sustainable change
  • Subject matter expertise in regulatory or casework environments, with a strong understanding of professional regulation, safeguarding and quality standards
  • A commitment to continuous improvement, innovation and learning, with the resilience and adaptability to operate effectively in ambiguity and drive change at pace
  • High levels of integrity, professionalism and sound judgement, with a strong commitment to fairness, inclusion and public protection

What we offer

  • 30 days annual leave
  • Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
  • Life Insurance – 4 x current salary
  • Hybrid working
  • Enhanced Maternity and Paternity Leave
  • 24 Hours Employee Assistance Programme
  • Cycle to Work Scheme
  • Perkbox membership
  • Subsidised restaurant in our Portland Place office
  • Season ticket loans
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