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Head of Trading - Service, Maintenance and Repair

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RAC

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Location:
United Kingdom , Bristol

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

RAC is introducing a newly created position within our Service, Maintenance & Repair (SMR) division, established to support significant business growth. RAC’s Mobile Mechanic division is the fastest-growing area of the business, delivering >200% year-on-year growth in 2025, with digital channels at the heart of our strategy. To accelerate this success, we’re looking for a Head of Trading to lead the end-to-end trading strategy and performance across our digital estate — the website and myRAC app — driving relentless week-on-week growth in revenue, bookings, and customer value.

Job Responsibility:

  • Set the trading rhythm: Own weekly plans, sprints, and reviews to ensure consistent performance delivery
  • Forecast & model: Lead quarterly forecasting and performance reviews, identifying root causes of under/over-performance and articulating clear action plans
  • Drive growth: Optimise pricing, promotions, merchandising, funnel conversion, and channel mix
  • Own promotional strategy: Manage the promotional calendar and ensure campaigns deliver revenue ambitions
  • Collaborate cross-functionally: Partner with Product, Marketing, Operations, and Finance to execute trading plans effectively
  • Mitigate risk: Identify risks to plan and implement strategies to protect performance

Requirements:

  • Proven experience in a senior trading or commercial role within a digital-first environment
  • Strong analytical skills with expertise in forecasting, modelling, and performance management
  • Highly numerate, able to evaluate concepts financially and assess profitability
  • Excellent stakeholder management and communication skills
  • Experience in automotive, retail, or service-based industries is a plus
  • A growth mindset with a bias for action — turning insight into results

Nice to have:

Experience in automotive, retail, or service-based industries

What we offer:
  • Competitive salary
  • Automatic enrolment in 'Owning It Together' Colleague Share Scheme
  • Free RAC Ultimate Complete Breakdown Service from day one
  • Access to a car salary sacrifice scheme (including electric vehicle options) after 12 months
  • 25 days annual leave plus bank holidays
  • Paid family leave
  • Flexible schedules
  • Pension scheme with up to 6.5% matched contributions
  • Life assurance cover up to 4x salary (10x optional with flex benefits)
  • 24/7 confidential support service
  • Access Orange Savings exclusive discount portal

Additional Information:

Job Posted:
January 14, 2026

Expiration:
January 26, 2026

Employment Type:
Fulltime
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