Head of TechOps and IT Job at Legora (Stockholm)

Job Description

As our Head of Internal Technology and IT, you will architect and operationalise the AI-enabled infrastructure that powers Legora’s global scale. You will design and build the systems, automations, and processes that ensure we operate with precision, speed, and minimal overhead — creating an operational foundation that is robust, auditable, and built to scale seamlessly. Your mandate is simple: Build the most automated, AI-powered, operationally excellent organisation — empower our staff to do more with less.

Job Responsibility

Cross-Functional Operational Leadership: Collaborate closely with leaders, operational heads and the business to ensure systems and processes align with priorities and scale efficiently
Translate ambiguous operational needs into structured requirements, implementation roadmaps, and success metrics
Establish operational rigor across initiatives, enabling predictability, repeatability, and high-quality execution
Lead mission-critical projects end-to-end, balancing strategy with hands-on ownership
Champion operational simplicity and discipline across the organisation, ensuring teams operate with clarity and leverage
Serve as a key driver of operational simplicity, discipline, and efficiency across teams
AI-Enabled Systems & Software Implementation: Own and evolve the firm-wide operational tools that enable efficiency and scale
Design systems that are automation-first and built for accuracy, resilience, compliance, and data integrity
Implement robust governance, documentation, and lifecycle practices to ensure continuity and sustainable adoption
Ensure tooling contributes to visibility, decision clarity, and measurable business impact
Integrations, Automation & Workflow Orchestration: Build and maintain the integrations that connect our operational stack end-to-end
Identify bottlenecks, friction points, and manual workflows — and replace them with automated, AI-driven operations
Partner with the organisation to design resilient, scalable workflows that support rapid growth and global operations
Process Design for a Lean, AI-First Organisation: Map, design, and optimise processes for speed, accuracy, and near-zero manual intervention
Build workflows that self-diagnose through metrics, automated triggers, and monitoring frameworks
Establish a data driven culture driven by dashboards, reporting structures, and KPI frameworks that enable decision-making discipline
Ensure processes are robust, consistent, and capable of withstanding external evaluation

Requirements

7-12+ years in operations, project management, systems management, solutions engineering, or process design in high-growth environments
Proven experience implementing software, building integrations, and automating workflows at scale using modern tooling and event-driven patterns
Strong technical fluency with the ability to design, deploy, and maintain event-based architectures in the cloud
Analytical, structured, and detail-oriented — with a deep love for simplification
Exceptional communication skills
able to align technical and non-technical stakeholders around outcomes
Comfortable with fast-moving priorities and owning outcomes in a dynamic environment
Experience with operational controls, quality standards, data governance, and building systems that withstand external review

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Head of TechOps and IT

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