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I'm working with a leading membership organisation to hire a Head of Technology. This role will oversee all technology, data & IT services including Salesforce CRM, Microsoft 365 & vendor management ensuring a secure and scalable infrastructure.
Job Responsibility:
Oversee all technology, data & IT services including Salesforce CRM, Microsoft 365 & vendor management ensuring a secure and scalable infrastructure
Take ownership of IT supplier relationships, data security and governance, and the development of AI policies and strategy
Work closely with the leadership team to embed AI, automation and emerging technologies across the organisation, ensuring ethical, secure and cost-effective adoption while driving operational efficiency
Requirements:
Proven experience managing outsourced IT providers and multiple technology suppliers
Significant experience leading CRM strategy and development (ideally Salesforce) within a membership or charity environment
Strong knowledge of data governance, cybersecurity and regulatory compliance (including data protection)
Proven exposure to AI or digital transformation initiatives across an organisation
Ability to develop and deliver digital, data and technology strategies aligned to business objectives