Head of technology - service Job at WILLIAM GRANT & SONS (Cumbernauld)

Manager, IT Operations & Technology Services

The Manager of IT Operations & Technology Services will oversee key functions in...

Location

Canada , Cambridge

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree or diploma in Information Technology, Business Administration, Computer Science, or related experience
Approximately 7+ years of experience in IT service delivery, focusing on IT operations, ITAM, and endpoint technology
3+ years experience leading IT teams, including working with global or offshore locations preferred
Solid knowledge of SLA/KPI frameworks and enterprise ITIL best practices
Experience managing endpoint technology environments and associated budgets
Strong leadership, coaching, communication, and interpersonal skills
Demonstrated ability to work in a fast-paced, dynamic environment
Proactive ownership and commitment to operational excellence
Ability to effectively communicate across all levels of an organization

Job Responsibility

Support the development and execution of strategic plans for IT service delivery aligned with organizational goals and ITIL best practices
Contribute to the creation and maintenance of a 2-3 year end-user technology roadmap
Assist in identifying opportunities for service improvements and operational efficiencies
Collaborate with senior leadership to assess emerging technologies and recommend solutions that align with business needs
Manage and optimize endpoint technology lifecycle, including desktops, laptops, mobile devices, software, and collaboration tools such as M365, VDI, ITAM, AV, and software delivery
Ensure ITIL processes (incident, problem, change, and service level management) are effectively implemented and followed
Oversee day-to-day service desk operations, including monitoring performance and recommending process improvements
Ensure adherence to approved policies, procedures, and standards across all IT operations
Coordinate with Corporate IT Infrastructure teams to support local network, servers, backup, and recovery needs
Lead a team of IT professionals, including IT Service Desk, Endpoint Technology Engineering, and Service Management staff across multiple locations

What we offer

Be a part of a thriving organization that is a global leader in advanced automation solutions
Collaborate with other bright, talented professionals focused on innovation and continuous improvement
Discover opportunities for growth within ATS as we strive to develop, engage, empower, and energize our people
Make an impact and give back to our communities in a meaningful way
Work in a safe, positive, and inclusive environment where everyone is respected and given the opportunity to do their best

EMEA Head of Asset Servicing Accounting

We are seeking a highly experienced and strategic leader to fill the role of EME...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 10+ years of extensive practical experience in Corporate Actions, gained from a Fund Accounting, Middle Office, or Custody background
Extensive practical experience in contributing to and leading significant operations and technology improvement programs as well as client onboarding initiatives, ensuring seamless integration and positive client experiences
Proven experience working effectively within an international and multi-cultural business environment
Exceptional leadership and team management abilities
Strong analytical and problem-solving skills, particularly in complex corporate action scenarios
Excellent communication and interpersonal skills, capable of influencing and collaborating across diverse stakeholders
A strategic mindset with the ability to translate vision into actionable plans
Proactive risk management and mitigation capabilities

Job Responsibility

Lead and manage the EMEA Asset Servicing Accounting team, comprising approximately 50 individuals, providing services to a diverse international client base
Oversee the end-to-end process of sourcing, validating, and accounting for corporate action events within Fund valuations
Provide expert guidance and support to clients in successfully electing on upcoming voluntary corporate action events
Actively engage and collaborate with global, cross-functional partners to spearhead and drive forward critical Operating and Technology Transformation Initiatives
Demonstrate strong strategic thinking capabilities, anticipating market and regulatory changes, and developing long-term plans for the department
Cultivate and implement a robust and proactive approach to risk management, ensuring compliance and mitigating potential operational and financial risks
Effective dealing directly with external clients and internal management at all levels of the organization

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Head of Infrastructure Services

We are currently recruiting for an experienced Head of Infrastructure Services t...

Location

United Kingdom , London

Salary:

Not provided

Transact

Expiration Date

Until further notice

Requirements

Minimum of 5 years financial services experience
Strong people manager
Managed an infrastructure team within a financial services environment
Experience establishing and delivering automated monitoring and response environments
Experience managing and delivering change into all aspects of on-prem and cloud-based infrastructure services – Network, voice, server, OS, virtual, database, app delivery, windows/linux OS, Azure, 365, firewalls, etc.
Experience delivering security change work – PAM, Perimeter controls, zero trust, IPS, XDR services, etc.
Ability to interact confidently at all levels
Comfortable being hands on whilst having managerial oversight
Driven, passionate, and personable
Genuine commitment to supporting and developing others

Job Responsibility

Development and delivery of Infrastructure Strategy
Operational running of the Infrastructure environment
People management of the infrastructure team
Owner of all app and capability services delivered from the infrastructure space (finance, OR, Risk, Audit, strategy, operations, lifecycle management, continuous improvement, vendor management, stakeholder management, etc.)
Part of the Technology Management leadership and responsible for supporting development of Technology Strategy, Technology people development across the business
To support and enable the programme management team in delivery of all change work
To embed a mindset of risk management across all services and to ensure that all aspects of risk is appropriately managed and mitigated
Support the development of appropriate governance and process to drive all aspects of Technology forward
To ensure that all aspects of Infrastructure services are designed and run to meet architecture standards which include scalable, efficient, resilient by design
To establish appropriate measurements across all aspects of infrastructure (people, tech and governance) to drive continuous improvement

What we offer

Company discretionary bonus
Excellent pension contributions
Attractive staff share scheme
BUPA health insurance
Buying and selling of annual leave
Sponsorship of relevant professional qualifications

Fulltime

Vice President and Head of Information Technology

The Vice President and Head of Information Technology will be responsible for de...

Location

United States , Philadelphia

Salary:

Not provided

Cabaletta Bio Inc

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field
10+ years of progressive IT leadership experience, with at least 3 years in biotech, pharma, or life sciences
Proven success in building IT infrastructure and teams from the ground up in a high-growth environment with preference for direct experience in supporting autologous cell therapy launch and commercialization
Expertise in SaaS and cloud platforms (e.g., AWS, Azure), cybersecurity, and enterprise applications
Experience with GxP systems, 21 CFR Part 11, GAMP 5, EU Annex 9, ICH Q9 and other regulatory compliance systems in a commercial biotech or clinical setting
Strong leadership, communication, and cross-functional collaboration skills with a client focused, partnering approach
Strong team orientation and passion for continuous self-development

Job Responsibility

Develop and execute a forward-looking IT strategy aligned with business priorities and regulatory requirements
Partner closely with executive leadership to identify and implement technology solutions that drive efficiency and innovation
Build and lead a high-performing IT team, fostering a culture of service, agility, and continuous improvement
Architect and deploy scalable infrastructure across cloud, network, and on-premise environments
Collaborate with functional leads to guide the selection and implementation of reliable and efficient enterprise systems (e.g., ERP, LIMS, QMS, HRIS, CRM) to support scientific, clinical, technical operations, commercial and corporate functions
Ensure system interoperability, data integrity, and performance across the organization
Establish and maintain robust cybersecurity frameworks and data protection protocols
Ensure IT systems and practices comply with GxP, HIPAA, GDPR, and other relevant regulations, where applicable
Lead IT audits, risk assessments, and incident response planning, maintaining clear traceability
Provide responsive and proactive IT support to all departments, including R&D, clinical, regulatory, and finance

What we offer

health and retirement, PTO, and stock option plans

Head of Cloud & Technology

Reporting directly to the General Manager, you will define and lead the technolo...

Location

Lebanon , Beirut

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

10+ years in cloud, infrastructure, and IT operations, with significant leadership experience
Proven track record in SaaS, FinTech, software vendor, or managed services environments
Deep expertise in Oracle, IBM iSeries (AS/400), Java EE/ IBM WebSphere, Git/GitLab, as well as hybrid/on-premise architectures
Strong background in DevOps, CI/CD, Infrastructure-as-Code, observability, and security
Experienced in running mission-critical, regulated environments
Exceptional leadership and communication skills, capable of engaging with both C-level and technical teams
Fluent English (French a strong plus)

Job Responsibility

Define the cloud & infrastructure strategy and roadmap
Design target architectures for hybrid and cloud-native deployments
Drive automation, standardization, and resilience across environments
Lead teams in architecture, DevOps, infrastructure management, and operations
Foster a culture of technical excellence and continuous improvement
Collaborate closely with product and service leadership to align on priorities
Ensure platform stability, performance, and availability
Oversee cloud adoption projects, including migrations
Guarantee compliance with banking-grade security, audit, and SLA requirements

What we offer

A pivotal leadership role shaping the technology backbone of our Core Banking solutions
The opportunity to design, build, and lead a transformation to target a high-performing cloud & technology organization
An international environment at the forefront of banking technology transformation
Attractive package and career development opportunities

Fulltime

Head Actuarial Global Service Line

As head of global service line actuarial, you will oversee and lead the actuaria...

Location

Romania , Bucharest

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Master’s degree in Finance, a degree in Management, Business Administration or equivalent and experience leading actuarial projects or function
Candidates with recognized actuarial professional certifications preferred
Fluent in English
10+ years leadership experience in multicultural context
Strong analytical skills

Job Responsibility

Manage the global actuarial service line end2end
Act as spearhead for cross-collaboration between locations
Ensure growth and expand the current client footprint by developing innovative solutions and transforming processes
Ensure the delivery of excellent customer services and best-in-market actuarial and risk management services
Forge strong customer relationships, partnering with clients, executive leaders, key stakeholders and global finance, actuarial and risk management functions across Allianz around the globe
Drive a high performance and talent management culture by encouraging cross-team collaboration and leading by example to achieve positive results and continuously upskilling
Embrace new technologies and upgrading teams’ capabilities to sustain future-readiness

What we offer

Fixed salary compensation along with fixed benefits
Flexible benefits that can be individually customized
Additional vacation days
Rewards and Recognition Program
Complete training curricula available
All you can read with Bookster
Share Purchase Plan
Allowances for special events
Flexible working environment
Medical services

Fulltime

Head of Sales and Service

The Head of Sales and Service will lead Linx’s efforts to grow its client base, ...

Location

Canada , Toronto

Salary:

Not provided

Aon

Expiration Date

Until further notice

Requirements

Degree in Business, Marketing, or a related field
Minimum of 15 years of experience in the insurance industry, with a proven track record in sales, business development, and service leadership
Experience building business books and hiring underwriters
Strong negotiation, communication, and CRM skills
Applicants must be legally authorized to work in Canada

Job Responsibility

Develop and execute strategic plans to achieve sales targets and expand the customer base
Lead, mentor, and develop the sales team to ensure high performance and continuous improvement
Build and maintain strong, long-lasting relationships with brokers and clients
Identify new business opportunities through market analysis and broker engagement
Oversee service delivery standards across underwriting teams, ensuring timely and accurate responses to broker submissions
Collaborate with underwriting, operations, and technology teams to streamline workflows and improve client experience
Monitor service metrics and implement improvements to maintain high engagement scores
Work closely with product development, marketing, and underwriting to align sales and service strategies with business goals
Partner with internal stakeholders to ensure cohesive execution of client solutions
Support underwriting teams in managing large, complex risks across property and casualty lines

What we offer

Comprehensive benefits package
Inclusive workforce
Agile environment to manage wellbeing and work/life balance
Two "Global Wellbeing Days" each year
Variety of working style solutions
Continuous learning culture

Global Head of Credit Risk Management Services

Provide Leadership and Strategic Direction for CRMS globally including direct ma...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s / University degree
Master’s degree and managerial experience a distinct advantage
demonstrate a consistent track record having worked as a Program or Project Manager, Transformation Lead, PMO or hands on credit and risk management experience
at least 15 years’ experience in Product Development, Banking or Credit Risk Management, including 10+ years of managerial experience
in depth understanding of global and local trends in Financial reporting and standards including regulatory reporting.

Job Responsibility

Act as CRMS point of contact Globally
partner with global leadership in defining and executing CRMS target operating model
effective control and management of the Global function
identification, development, and implementation of CRMS initiatives
act as the key contact and take accountability for internal and external audits
lead projects and provide valuable input to enhance processes
partner with Product Management to reduce risk, automate and streamline through technology
recruitment and selection of staff
contribute to implementation of Institutional Credit Management global and regional strategic plans
management of operational risk and controls

Fulltime

Head of technology - service

WILLIAM GRANT & SONS

Location:
United Kingdom , Cumbernauld

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 03, 2026

Expiration:
March 12, 2026

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