Head of Technology Operations Job at Vodafone (Kinshasa)

Head of Marketing Technology and Operations

At Neo, we are reimagining how Canadians experience financial products, making t...

Location

Canada , Calgary, Toronto

Salary:

110000.00 - 150000.00 CAD / Year

Neo Financial

Expiration Date

Until further notice

Requirements

8+ years in MarTech or Lifecycle Marketing, with 3+ years in a leadership role within a high-growth environment
Bachelor's degree in Engineering, Marketing, Business, Statistics, or a related field
Deep experience with marketing automation platforms (Iterable, Marketo, Braze, or Salesforce Marketing Cloud) and CDPs (Segment)
Strong SQL skills (plus) and proficiency in Excel/Google Sheets
experience with BI tools (Looker, Tableau) to interpret lifecycle data
Previous experience using HTML, CSS, or Handlebars for campaign template creation to support dynamic, personalized content
A logical and analytical thought process with the ability to translate high-level business goals into technical roadmaps
A passion for working in a high-velocity environment and the ability to digest technical information at a fast pace

Job Responsibility

MarTech Architecture: Operate and optimize the marketing technology stack (e.g., Iterable, Intercom, FinAi, etc) You ensure these tools work together seamlessly
Data Governance: Partner with Data Engineering to ensure marketing triggers are accurate and that customer data is clean, accessible, and actionable
Automation & Scaling: Build and maintain complex lifecycle flows (onboarding, re-engagement, upsell) across email, SMS, push notifications, and in-app messaging
Operational Excellence: Establish the 'Center of Excellence' for campaign deployment, including QA processes, preference center management, and enterprise deliverability monitoring
Analytics & Attribution: Develop frameworks to measure the incremental impact of lifecycle programs. You don't just report on Open Rates
you report on incremental revenue and retention lift
Team Leadership: Lead and mentor a team of marketing operators and specialists, fostering a culture of technical precision and experimentation

What we offer

Offers Equity
Flexible Pay: You choose your mix of cash and equity in Neo
Total Rewards: You’ll receive competitive benefits, perks, and in some cases, role-specific short-term incentives reflecting impact, performance and support long-term ownership
All team members have a stake in Neo’s success and earn meaningful equity through stock options

Fulltime

Head of Technology and Delivery - Customer Operations

The Head of Technology and Delivery is a senior leadership role responsible for ...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Proven experience in a senior technology leadership role, with ability to translate strategic outcomes into technology initiatives
Exceptional stakeholder management and communication skills
Inspirational leadership style, with focus on building a high‑performing team with necessary capabilities and capacity to succeed
Deep understanding of existing platforms, data architecture and emerging technologies supporting the business area
Experience designing, running and consuming shared services, ensuring operational stability, security and resilience
Relentless focus on measurable outcomes linked to suitable investment profile
Significant track record of delivering complex change across direct and matrix‑managed teams, driving collaboration by example
Proven expertise with agile methodologies and embedding agile practices
Understanding of customer needs and operational processes
Ability to drive efficiency across technology services, ensuring longer‑term view of TCO

Job Responsibility

Act as a trusted advisor to the business leadership team on all matters related to technology and provide options as required to help the team make informed decisions balancing speed with scalability
Working with the CTO team, define and lead the technology strategy, identifying emerging technologies and trends that can create competitive advantage and ensure alignment with tech strategy
Lead the design and execution of the change investment portfolio in consultation with relevant business leadership, ensuring effective stakeholder engagement, communication and adoption
Build and embed a robust change management capability across the technology teams supporting the business area, fostering a culture of agility and continuous improvement across the entire change lifecycle
Contribute to the development of future‑state operating models, ensuring growth of the relevant capacity and capabilities to support the business ambition
Oversee the delivery of complex technology portfolios, ensuring value realisation, risk management and regulatory compliance
Drive excellence in our ability to execute, using relevant methodologies to accelerate outcomes
Ensure robust governance frameworks are in place for architecture, security, data and service management
Inspire and lead high‑performing cross‑functional teams, ensuring we have the right capabilities in all areas to achieve our ambition
Build strong relationships with internal stakeholders, partners and vendors

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
You also have the option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Head of Legal Operations and Chief of Staff

The Head of Legal Operations and Chief of Staff acts as the primary strategic pa...

Location

United States , San Francisco

Salary:

180600.00 - 225750.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

10+ years of professional experience, with a solid background in Legal Operations, Strategy, or Management Consulting in a high-growth environment
Bachelor’s degree required
An Engineering degree, MBA, or JD is a significant plus
Practical experience with legal technology (e.g., Ironclad, Brightflag) and a curiosity for how AI/automation can solve routine legal hurdles
Familiarity with litigation-specific tools (e.g., Logikcull, Relativity, or specialized legal hold software) is highly preferred
Ability to design and maintain strategic risk registers and financial models
A pragmatic, "get it done" attitude
Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership

Job Responsibility

Strategic Partnership (Chief of Staff): Partner with the GC and Legal Leadership to define and execute long-term strategy
Own operational planning cycles, including the OKR process, roadmap development, and All-Hands meetings
Team Leadership & Mentorship: Manage and mentor the Contracts Manager and Legal Program Manager
Provide mentorship on a dotted-line basis to subject matter experts
Success Management: Design and own the reporting framework for tracking departmental success
Oversee the development of automated dashboards
Legal Finance & Vendor Strategy: Manage the global Legal budget, forecasting, and accruals
Drive outside counsel management strategy
Process & Technology: Maintain and optimize a world-class Legal & GRC tech stack
Drive business velocity by designing streamlined intake and triage systems

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
a learning and development stipend
generous PTO
equity based compensation
commuter stipend

Fulltime

Head of Project Management / Head of PMO

Location

United Kingdom; Netherlands; Germany , London; Amsterdam; Berlin

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

7+ years’ experience in Project or Program Management, including 3+ years in a people leadership role within a remote or hybrid digital environment
Deep, generalist project and program management experience across business and technology environments, applying pragmatic Agile, Waterfall, and hybrid delivery approaches
Project Management certification (PMP, PRINCE2, or equivalent) or relevant degree with applied knowledge of governance, portfolio prioritisation, dependency management, and resource optimisation
Experience using AI with an innovative mindset that’s focused on finding smarter ways of working, challenging PMO norms and reducing low-value work whilst preserving deeply human-first project leadership
High comfort in ambiguity, with tried and true practices that translate strategic intent into clear, executable approaches and operating structures
Strong systems-thinking capability, with the ability to see beyond portfolio boundaries to identify, manage, and mitigate cross-organisational dependencies and risks
High executive presence, with the ability to challenge assumptions, surface trade-offs, and influence senior stakeholders through uncertainty using sound judgement and strategic thinking
Outstanding executive communication skills, with the ability to synthesise complex data, insights, and context into concise, impactful, and visually compelling narratives
Adaptable and resilient when leading through change, maintaining focus, morale, and delivery momentum during periods of complexity, uncertainty, and transformation
Excels at context switching, seamlessly moving across strategic, operational, and people-focused topics, and between remote and in-person environments

Job Responsibility

Own the PMO portfolio, including the project intake process
Lead the shaping and mobilisation of strategic initiatives
Own the executive reporting cycle
Drive thoughtful and innovative use of AI to evolve the PMO function
Lead, coach, and develop the Lead Program Manager and Senior Project Managers
Define and manage portfolio decision pathways
Monitor portfolio-wide signals to proactively anticipate risk
Be a partner to senior leadership
Partner with the VP of Corporate Development & Strategy to lead the annual OKR planning process
Evolve the PMO strategy

What we offer

Flexi-Week and Work-Life Balance: four-day Flexi-Week at full pay with no reduction to annual holiday allowance
Various different paid special leaves
Flexi-Office: international culture and flexibility through hybrid/remote work possibilities
Health & Well Being: access to various initiatives and sports offers
Development: Awin Academy training suite
Remote Working Allowance: monthly allowance to cover part of running costs
Appreciation: peer-to-peer voucher program

Fulltime

Head of Operations

We are seeking an experienced and commercially driven Head of Operations to lead...

Location

United Kingdom , Kent

Salary:

75000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Significant senior operational leadership experience within catering, hospitality, retail, foodservice, or a related environment
Proven success managing a large, complex operation with multiple outlets and service offers on a single site
Strong people leadership skills with experience managing and developing large teams through direct and indirect reports
Excellent client relationship management and stakeholder engagement skills
Strong commercial and financial acumen, with responsibility for budget management, revenue generation, and cost control
Experience growing retail sales and enhancing customer engagement through innovative food and service concepts
Ability to use customer insight, operational data, and technology to drive decision-making and improve performance
Excellent communication, influencing, and problem-solving skills
Strong understanding of Health & Safety, Food Safety, and operational compliance requirements
Passion for food, hospitality, and delivering exceptional customer experiences

Job Responsibility

Lead the overall operation of a large, multi-outlet foodservice and hospitality environment, ensuring consistently high standards across all areas
Build and maintain a positive and collaborative relationship with the client, acting as a trusted partner and key point of contact
Drive a culture focused on customer service excellence, innovation, and continuous improvement
Ensure all outlets are appropriately resourced, supported, and managed to deliver outstanding service and operational efficiency
Lead, coach, and develop a large management and frontline team, creating clear accountability and opportunities for growth
Deliver agreed financial targets, including revenue growth, profitability, labour management, and cost control
Analyse performance data and customer insight to identify opportunities to improve participation, customer satisfaction, and commercial performance
Ensure retail pricing strategies are implemented effectively and in line with company and client requirements
Monitor customer feedback and satisfaction surveys, implementing meaningful action plans to enhance the customer experience
Drive innovation across food, retail, hospitality, and service delivery, introducing new concepts and initiatives that add value for customers and clients

What we offer

competitive salary
excellent benefits package
genuine opportunities for career development and progression

Fulltime