Head of Technology Operations Job at Vodafone (Kinshasa)

Manager, IT Operations & Technology Services

The Manager of IT Operations & Technology Services will oversee key functions in...

Location

Canada , Cambridge

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree or diploma in Information Technology, Business Administration, Computer Science, or related experience
Approximately 7+ years of experience in IT service delivery, focusing on IT operations, ITAM, and endpoint technology
3+ years experience leading IT teams, including working with global or offshore locations preferred
Solid knowledge of SLA/KPI frameworks and enterprise ITIL best practices
Experience managing endpoint technology environments and associated budgets
Strong leadership, coaching, communication, and interpersonal skills
Demonstrated ability to work in a fast-paced, dynamic environment
Proactive ownership and commitment to operational excellence
Ability to effectively communicate across all levels of an organization

Job Responsibility

Support the development and execution of strategic plans for IT service delivery aligned with organizational goals and ITIL best practices
Contribute to the creation and maintenance of a 2-3 year end-user technology roadmap
Assist in identifying opportunities for service improvements and operational efficiencies
Collaborate with senior leadership to assess emerging technologies and recommend solutions that align with business needs
Manage and optimize endpoint technology lifecycle, including desktops, laptops, mobile devices, software, and collaboration tools such as M365, VDI, ITAM, AV, and software delivery
Ensure ITIL processes (incident, problem, change, and service level management) are effectively implemented and followed
Oversee day-to-day service desk operations, including monitoring performance and recommending process improvements
Ensure adherence to approved policies, procedures, and standards across all IT operations
Coordinate with Corporate IT Infrastructure teams to support local network, servers, backup, and recovery needs
Lead a team of IT professionals, including IT Service Desk, Endpoint Technology Engineering, and Service Management staff across multiple locations

What we offer

Be a part of a thriving organization that is a global leader in advanced automation solutions
Collaborate with other bright, talented professionals focused on innovation and continuous improvement
Discover opportunities for growth within ATS as we strive to develop, engage, empower, and energize our people
Make an impact and give back to our communities in a meaningful way
Work in a safe, positive, and inclusive environment where everyone is respected and given the opportunity to do their best

Head of Revenue Operations

The Head of Revenue Operations will join a rapidly scaling global enterprise sal...

Location

United Kingdom , London

Salary:

Not provided

iProov

Expiration Date

Until further notice

Requirements

Extensive experience in sales operations, commercial operations, or business operations roles within a high-growth enterprise SaaS environment
Proven success in scaling sales processes and supporting revenue growth from ~£25M to £100M+ ARR
Expert in Salesforce and sales analytics tools
strong command of forecasting and pipeline management
Exceptional communication skills able to translate data into clear insights for executive and field teams
A collaborative leader who can influence cross-functionally without direct authority
Highly organised, analytical, and action-oriented who thrives in ambiguity and scales structure as the company grows

Job Responsibility

Partner with the CRO to design, operationalise, and execute the global sales strategy
Lead annual and quarterly sales planning, including territory design, quota allocation, and capacity modelling
Define and monitor key sales performance metrics, ensuring clear visibility into pipeline health, conversion rates, and attainment
Own the global forecasting cadence, ensuring accuracy, accountability, and consistency across regions
Analyse deal velocity, win/loss trends, and pipeline coverage to inform business decisions
Partner with Sales Leaders to identify risks and opportunities to the revenue plan
Design and optimise the end-to-end sales process, from lead handoff through to close ensuring operational consistency and compliance
Drive CRM best practice and ensure data integrity across Salesforce and supporting systems
Implement scalable processes, playbooks, and governance that improve sales productivity
Partner with sales leadership to design and deliver enablement programmes that improve ramp times, conversion rates, and sales methodology adoption

What we offer

25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
Growth Shares allocated after passing probation (6 months of service)
Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
Nursery Sacrifice Scheme
Work Overseas Perk - Work globally for up to 2 weeks
Life Assurance
SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist
Award winning L&D platform with personal allocated training budgets
Enhanced paid family leave

Fulltime

Head of Operations, EMEA

The Head of Operations is a senior leadership role responsible for driving opera...

Location

United Kingdom , London

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

10–12+ years in regional operations, program management, or solutions delivery
5+ years in senior leadership roles
Proven ability to lead and scale diverse, distributed teams across multiple countries within a region
Strong capability in shaping and executing operational strategy at the regional level
Keen interest in Everseen's technology solutions
Familiarity with enterprise software deployments, networking, containerization (Linux, Docker/Podman), and automation (Ansible)
Expertise in governance, capacity planning, and process optimization
Proficiency with project management software, including Microsoft 365, Jira, and Teamwork
Strong track record of cross-functional alignment with Product, Engineering, and Sales
Exceptional communication and stakeholder management skills

Job Responsibility

Own the operational strategy for the region, aligning local execution with global priorities
Lead and manage Senior Operations Managers and their teams, ensuring project success, customer satisfaction, and operational excellence
Define regional KPIs and performance metrics, ensuring consistent tracking, reporting, and accountability
Partner with the VP of Operations to translate company-wide strategic goals into actionable regional initiatives
Oversee all capacity and resource planning within the region
Act as the ultimate point of escalation for regional operational and customer challenges
Ensure consistency of operational standards, processes, and documentation across the region
Drive continuous improvement and innovation in regional operations
Work closely with Sales, Engineering, and Product leadership to ensure seamless regional delivery of customer solutions
Represent regional operational needs in global planning discussions

Fulltime

Operational Risk Head of Data Risk Center of Excellence

The Head of Data Risk Center of Excellence will lead risk assessment efforts for...

Location

United States , Tampa

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

20+ years of direct experience as a senior Non-Financial Risk professional
extensive experience in overseeing global data programs in a large-scale organization
extensive experience applying operational risk management frameworks
experience in leading teams to deliver risk and control assessments
demonstrable understanding of Data fundamentals, including architecture and principles
deep knowledge of financial and risk data, regulatory compliance, and risk management
subject matter expertise in operational risk management applied to Data risk
bachelor's degree in Computer Science, Data Science, Information Technology, Business, or a related field preferred.

Job Responsibility

Ensure Enterprise Control Standard requirements are articulated and implemented
embed Data Risk Management practices in day-to-day business and strategic decision-making
oversee compliance against ORM frameworks and Enterprise Data transformation
lead Data Risk SWAT teams in independent risk assessments
operate shared services function supporting business risk management
serve as the primary interface to stakeholders like regulators and senior management.

What we offer

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off
unplanned time off
paid holidays.

Fulltime

Head of Cloud & Technology

Reporting directly to the General Manager, you will define and lead the technolo...

Location

Lebanon , Beirut

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

10+ years in cloud, infrastructure, and IT operations, with significant leadership experience
Proven track record in SaaS, FinTech, software vendor, or managed services environments
Deep expertise in Oracle, IBM iSeries (AS/400), Java EE/ IBM WebSphere, Git/GitLab, as well as hybrid/on-premise architectures
Strong background in DevOps, CI/CD, Infrastructure-as-Code, observability, and security
Experienced in running mission-critical, regulated environments
Exceptional leadership and communication skills, capable of engaging with both C-level and technical teams
Fluent English (French a strong plus)

Job Responsibility

Define the cloud & infrastructure strategy and roadmap
Design target architectures for hybrid and cloud-native deployments
Drive automation, standardization, and resilience across environments
Lead teams in architecture, DevOps, infrastructure management, and operations
Foster a culture of technical excellence and continuous improvement
Collaborate closely with product and service leadership to align on priorities
Ensure platform stability, performance, and availability
Oversee cloud adoption projects, including migrations
Guarantee compliance with banking-grade security, audit, and SLA requirements

What we offer

A pivotal leadership role shaping the technology backbone of our Core Banking solutions
The opportunity to design, build, and lead a transformation to target a high-performing cloud & technology organization
An international environment at the forefront of banking technology transformation
Attractive package and career development opportunities

Fulltime

Head of Digital Technology

The Head of Digital Technology role in Manila is a pivotal senior role for our g...

Location

Philippines , Manila

Salary:

Not provided

Hogarth

Expiration Date

Until further notice

Requirements

Minimum 10 years experience managing teams of developers and tech leads, managing and planning team growth, and leading operational strategy
Excellent people manager and problem solver
Great communicator
Digital expert
Recent experience overseeing work using HTML5, PHP and AEM in addition to other frameworks and platforms
Experience of the advertising space and working across multiple and varied client workstreams
Comfortable working in a fast paced content production environment
Keen on operational and commercial efficiency and streamlined processes
Innovative problem solver
Collaborative, thrives on effective team work

Job Responsibility

Key operational responsibility of the digital team at the Manila GDC, including adherence to KPIs for Staff Cost Ratio, Quality, Utilization, Productivity, Sourcing
Team leadership and management – Recruitment, performance management, mentoring and retention
Ongoing recruitment and sourcing strategy in the local market
Operational and Production excellence – Driving operational best practices in the team with a focus on efficiency and cross-utilization between programmed
Maintaining high standards of quality at meeting key quality KPIs
Establish a strong onboarding plan for the GDC, to onboard and implement new client workstreams into the team
Identify, support and drive automation opportunities to minimize manual workflows
Planning for future scale and growth across digital teams and functions
Focus on capability enhancement within digital teams to remain competitive in the market and globally
Collaborates with key global leaders and teams, striving to raise the profile of the Manila GDC

Head of Information Technology (Digital Workplace)

Digital Workplace's mission is to enable PPRO colleagues to do their best work b...

Location

Germany , Munich

Salary:

Not provided

PPRO GmbH

Expiration Date

Until further notice

Requirements

Track record of designing and implementing an integrated digital workplace experience in a technology leadership role with both project and operational responsibilities
Experience in bringing product and software engineering best practices to the digital workplace (problem understanding, solution and system design, platform as code, etc.)
Experience in implementing and maintaining robust security controls in a user-friendly way, ensuring compliance and security awareness without hindering productivity
Strong collaboration skills to work with business leaders on all levels to understand requirements and translate them into technical capabilities
Excellent written and verbal communication skills
Experience leading globally distributed team members
Efficient budget management by making informed investment decisions that are aligned with the overall business budget and objectives

Job Responsibility

Work with stakeholders and the team to design the target digital workplace experience to maximise colleague productivity
Define the strategy to achieve the target experience, quantify success and clearly articulate areas for investment
Establish operational and project cycles within the team to deliver strategic results and support our colleagues around the world
Driving the technology culture to simplify and automate routine tasks and increase productivity
Work with external vendors and partners to enhance our colleague offering and ensure a seamless experience
Take ownership of security and compliance within the team and beyond, enabling colleagues to do their jobs efficiently and safely

What we offer

Hybrid working with a 3 days / week on site expectation
30-day holiday allowance
Work from abroad policy, enabling employees to work remotely for up to another 30 days per year
€1,000 annual learning and development budget
Leadership cafés, on-the-job training
Accident insurance, disability insurance, direct insurance (bAV) and travel insurance
Enhanced family leave
Gym membership contribution
Mental Health Platform access
Pet-friendly office

Fulltime

Head of technical operations

Mantell Associates is partnered with a leading global CDMO, who is seeking a sea...

Location

Germany , Hamburg

Salary:

Not provided

Mantell Associates

Expiration Date

Until further notice

Requirements

Deep experience having worked in a CDMO environment, ideally leading technical operations or similar senior operational roles for drug product manufacturing
Strong background in drug product (finished dosage forms – sterile or non-sterile) manufacturing operations, process development, and scale-up
Excellent technical, scientific, and engineering problem-solving skills
able to lead tech transfer, manufacturing troubleshooting, equipment qualification/validation, and process optimization
Fluent in German (spoken and written) to lead teams locally and interact with global stakeholders
Demonstrated leadership experience managing sizeable technical/operations teams, driving operational metrics, and ensuring throughput, quality, GMP compliance, and cost performance
Based in or able to relocate to Hamburg, Germany, with willingness for hybrid on-site presence

Job Responsibility

Lead and direct the Technical Operations department overseeing drug product manufacturing, including process development, scale-up, technology transfer, formulation operations, and GMP production
Provide technical leadership and mentorship to cross-functional teams (Manufacturing, Process Engineering, Quality, MSAT) and ensure alignment of technical strategy with production capabilities
Drive continuous improvement of processes, yield, cost of goods, throughput, and capacity utilization by implementing robust process optimization and lean manufacturing principles
Ensure reliable execution of technology transfers to/from Hamburg site, enabling smooth handoffs from R&D / development labs into GMP manufacturing
Oversee technical troubleshooting, deviations, and root cause investigations
proactively address performance bottlenecks, equipment or facility constraints, and process drift
Maintain regulatory and GMP compliance (EU GMP, EMA, German regulatory bodies) in all operational and technical activities
ensure site readiness for audits and inspections
Collaborate closely with Supply Chain, Quality Assurance, Regulatory Affairs, and Commercial teams to support product launch readiness and client commitments

Fulltime

Head of Technology Operations

Vodafone

Location:
Congo, the Democratic Republic of the , Kinshasa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 01, 2026

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