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We are looking for a Head of Technical to join our business, based across Nuneaton and London. A key part of the Supply Chain & Operations Leadership Team, you’ll be critical in helping grow the business and ensuring our snacks are the most delicious, appeal to consumers and produced to the highest standards whilst ensuring we continue to develop the business culture related to quality & food safety. The Head of Technical reports to the Operations Director and to ensure full support of the commercial growth agenda, has a dotted reporting line into the Innovation Director. The role is responsible for overseeing all technical aspects relating to production of brands in our own factory and with contract manufacturing partners. This includes ensuring food safety, and compliance with legal and regulatory requirements. The role will lead on technical issues for the business with customers and internally. This will include managing the Technical Services & Regulatory team, supporting customers / contract manufacturing partners, supporting the Innovation and Brand teams with NPD / EPD process, marketing messages and relevant technical input, developing our quality systems, and working to continuously improve the food safety culture within PROPER SNACKS. The role will work seamlessly with the Head of Manufacturing to ensure the factory Quality Assurance team
Job Responsibility:
Technical Strategy: Create and implement a technical strategy for the entire business
Food Safety: Lead initiatives to ensure food safety. Develop metrics to measure success and improvement
Technical Expertise: Provide technical advice to the business, customers, and the site management team
Technical Audits: Manage and host technical audits. Handle non-compliance issues from audits as needed. Undertake audits/ sign off for 3rd party manufacturers
Product Development: Support the Innovation & Brand Teams with NPD / EPD projects to deliver the commercial growth agenda
Regulatory Escalation: Provide pragmatic guidance to the Brand & Creative Teams based on risk assessment for challenger on-pack and marketing messages aligned to our brand strategy. Work with Innovation Director to identify and future-proof the business for regulatory changes and market leading health/wellbeing initiatives. Represent the business with industry associations
Standards and Practices: Understand and apply relevant standards and codes to meet PROPER SNACKS, Customer, BRC, and legal requirements
Quality Management: Implement and review quality management systems to meet safety and quality standards
Audit System: Establish an audit system to ensure compliance with critical procedures for product safety, legality, and quality. Review internal findings, identify trends, and implement preventive measures
Specification & Packaging Systems: Working with the Project Management team to launch and embed a new specification and packaging system
Requirements:
Significant experience in a quality or technical role in a food manufacturing or FMCG environment including working with major customers
Practical experience with auditing, HACCP, BRC, and retailer codes of practice
Understanding of major industry trends, retailer and regulatory requirements
Experience of providing technical and regulatory guidance for NPD & EPD product and packaging projects
Experience of managing contract-manufacturing partners to ensure quality / food safety
Proven skills in leading and developing teams
Excellent verbal and written communication skills
Ability to build lasting relationships with internal and external stakeholders
Skilled at cross-functional working and able to deliver at pace
Strong organisational skills and the ability to manage people and systems effectively
Ability to adapt and work well under pressure
Alignment with the company’s values – Be Builder, Seriously Fun, and Dream Bigger