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Join us as Head of Valuations within Barclays UK and take ownership of valuation policy, governance and standards across the mortgage business. You will lead on policy and risk frameworks, ensuring all valuation activity aligns to internal standards, professional and industry body guidelines and regulatory expectations, while acting as the key liaison with external governance or professional bodies on behalf of Barclays. You will also oversee policy refresh and continuous improvement, address valuation appeals, provide quality assurance over supplier performance, respond to technical queries and enhance controls across the valuation journey. This highly collaborative and varied role will see you working closely with Product Owners and supplier managers to enhance the end-to-end valuation journey experience, controls and performance.
Job Responsibility:
Take ownership of valuation policy, governance and standards across the mortgage business
Lead on policy and risk frameworks, ensuring all valuation activity aligns to internal standards, professional and industry body guidelines and regulatory expectations
Act as the key liaison with external governance or professional bodies on behalf of Barclays
Oversee policy refresh and continuous improvement
Address valuation appeals
Provide quality assurance over supplier performance
Respond to technical queries
Enhance controls across the valuation journey
Work closely with Product Owners and supplier managers to enhance the end-to-end valuation journey experience, controls and performance
Development of customer level strategies & solutions that are tailored to customers’ needs
Subject Matter Expert in the applicable Product/Proposition team
Development of product propositions, and/or service strategy
Development of different commercial and business models
Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product
Monitoring of market trends and analysis feedback from internal employees and target customers
Management of comprehensive launch plans and technical deployments for products
Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction, and revenue generation
Requirements:
AssocRICS qualification or Chartered status with Royal Institution of Chartered Surveyors
Management experience as a Chartered Surveyor in residential surveying and valuation work with professional and personal credibility
Established leadership experience, including managing and developing high-performing teams
Solid experience in property risk management, with the ability to operate within robust internal and external governance and control frameworks
Ability to interpret data, identify trends, and clearly communicate insights to stakeholders to inform decision-making
Demonstrated ability to manage and influence a wide range of internal and external stakeholders, with confidence to challenge constructively
Detailed knowledge of surveying practice and professional standards
Detailed knowledge of valuation and survey products
Understanding of risk assessment by lenders in the secured lending market
Nice to have:
Understanding of the end-to-end mortgage valuation journey
Understanding of how technology platforms and integrations operate within the valuation landscape
Delivered corporate change or enhancement, through creative solutioning, for commercial and customer benefit