Head of Technical Support, Americas Job at Adyen (Chicago)

Technical Manager, Applied Research & Technology – Decorative Coatings

The Technical Manager role provides technical representation for the Decorative ...

Location

United States , Allentown

Salary:

Not provided

Evonik Industries

Expiration Date

Until further notice

Requirements

M.S. or Ph.D. degree in Chemistry, Chemical Engineering, or related Science
Deep knowledge of either coatings applications or additives for coatings (having both is preferred)
Strong understanding of chemical structure-property relationships for surfactants, dispersants, and other additives
Experience providing technical support and training to customers and distributors
Experience managing internal (R&D, Applied Technology, Marketing, Sales) stakeholders
Strong leadership & project managerial skills
Strong teamwork & excellent interpersonal skills
Ability to operate effectively within a complex matrixed organization
Fluency in English
Strong verbal and written communication skills

Job Responsibility

Provide technical representation for the Decorative Coatings market segment in the Americas
Act as primary technical interface with the market and customers
Provide effective technical collaboration with customers via visits or virtual tools
Identify joint areas and topics for further development
Monitor short-, medium-, and long-term market trends, customer needs and portfolio gaps
Translate insights into ideas for new product development
Support or lead innovation projects
Ensure successful product launches
Build and sustain world class technical support
Serve as primary technical contact to designated customers in North America

What we offer

Attractive career paths
High-quality development programs
Performance-based remuneration
Occupational health benefits
Flexible working environments with #SmartWork

Fulltime

Head of Engineering - Resource & Competency

Airbus is seeking a Head of Engineering - Resource & Competency, a functional ma...

Location

United States , Mobile

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor of Science degree in Aerospace, Mechanical, or Civil Engineering degree
15 years of airframe engineering
Proficiency with MS Office (Word, Excel, PowerPoint) and Google Suite
Ability to work in a diverse environment and coordinate with many different functions
Ability to excel in a detail oriented environment
High degree of self-confidence, independence and self-starter/motivator
Proven ability to operate at all levels below Senior Management
Authorized to work in the US.

Job Responsibility

Manage staffing solutions by transitioning, recruiting or reducing personnel appropriately with focus on overall performance while maintaining redundancy in critical competencies, skills, delegations and assuring diversity
Assure significant individual, team, or group achievements are recognized and address poor performance of individuals or teams when needed.
Lead annual performance assessment to assure fairness across all project and domain teams.
Assure long-term success by understanding the needs of the project team, the individual, and the office by providing balanced staffing solutions that provide the appropriate critical skills and developmental opportunities.
Support staff development needs
ensuring that these needs are identified and solutions are delivered.
Work with the Mobile Engineering Leadership team on the annual promotion process.
Maintain and promote proper ethical behavior by creating a high functioning team that is based on trust.
Anticipate and develop competences required for future & disruptive technologies / architectures / products / new ways of working / environmental impacts and sustainable designs.
Lead Summer Internship, Early Career Development and Airbus Global Graduate Programs locally.

What we offer

Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Fulltime

Head of Engineering - Resource & Competency

Airbus is seeking a Head of Engineering - Resource & Competency, a functional ma...

Location

United States , Wichita

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor of Science degree in Aerospace, Mechanical, or Civil Engineering degree
15 years of airframe engineering
Proficiency with MS Office (Word, Excel, PowerPoint) and Google Suite
Ability to work in a diverse environment and coordinate with many different functions
Ability to excel in a detail oriented environment
High degree of self-confidence, independence and self-starter/motivator
Proven ability to operate at all levels below Senior Management
Authorized to work in the US.

Job Responsibility

Manage staffing solutions by transitioning, recruiting or reducing personnel appropriately with focus on overall performance while maintaining redundancy in critical competencies, skills, delegations and assuring diversity
Assure significant individual, team, or group achievements are recognized and address poor performance of individuals or teams when needed
Lead annual performance assessment to assure fairness across all project and domain teams
Assure long-term success by understanding the needs of the project team, the individual, and the office by providing balanced staffing solutions that provide the appropriate critical skills and developmental opportunities
Support staff development needs
ensuring that these needs are identified and solutions are delivered
Work with the Mobile Engineering Leadership team on the annual promotion process
Maintain and promote proper ethical behavior by creating a high functioning team that is based on trust
Anticipate and develop competences required for future & disruptive technologies / architectures / products / new ways of working / environmental impacts and sustainable designs
Lead Summer Internship, Early Career Development and Airbus Global Graduate Programs locally

What we offer

Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Paid time off including personal time, holidays and a generous paid parental leave program
Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility

Fulltime

Head of Distribution Technology – The Americas – Design Hotels

At Design Hotels, we empower our global community of independent member hotels t...

Location

Germany , Berlin

Salary:

110000.00 - 120000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Comprehensive operational and technical experience with SynXis
Comprehensive operational and technical experience with MARSHA
Fluent in English
Spanish and/or Portuguese preferred
Strong market knowledge from a revenue management and distribution perspective (including channels, fiscalization, and market practices)
Familiarity with Revenue Management and Property Management Systems (preferably Opera, Mews, HMS/Infor, though not mandatory)
Bachelor’s degree preferred, with a minimum of 5 years of relevant work experience
At least 3 years of team leadership experience in a multicultural environment
Strong communication skills with the ability to influence stakeholders at various levels
Experience partnering with commercial, revenue management, and hotel operations teams

Job Responsibility

Lead the overall distribution technology strategy and operations for all Design Hotels member properties in the Americas region
Represent the region in global Distribution Technology discussions, contributing to product roadmap development, service enhancements, and rollout strategies
Align distribution initiatives with regional commercial goals, identifying opportunities to enhance hotel visibility, performance, and revenue via distribution channels
Ensure best-in-class implementation, configuration, and ongoing optimization of core CRS systems (SynXis and MARSHA) and related Marriott tools (HPP, IMS, GXP, Product Catalog, etc.) by working with the implementation team in Berlin
Oversee integration and troubleshooting for CRS, PMS, RMS, and OTA platforms to ensure accurate inventory, rate, and content distribution across all channels
Drive performance improvements and elevate member hotel user experience on Marriott.com, SynXis Booking Engine (Hotelwebsite.com), and designhotels.com
Build, lead, and develop the Americas Distribution Technology team, including Distribution Manager(s), Coordinator(s) and intern(s), fostering a culture of collaboration, expertise, and accountability
Oversee resource planning, team training, workload allocation, and performance management to ensure strong service levels and hotel satisfaction
Serve as a senior escalation point and ensure prompt and effective resolution of complex technical or operational issues
Lead the refinement of Standard Operating Procedures (SOPs) specific to the Americas, ensuring alignment with global standards while addressing regional needs, particularly Marriott system processes

What we offer

Opportunity to work at the intersection of luxury hospitality, design, and culture
Global exposure within the Marriott International portfolio
Hybrid and flexible working options
Exclusive benefits at Design Hotels™ member properties and Marriott Explore rates
Career development opportunities in a global, design-driven organization

Fulltime

Head of Distribution Technology – The Americas – Design Hotels

At Design Hotels, we empower our global community of independent member hotels t...

Location

Germany , Berlin

Salary:

110000.00 - 120000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Comprehensive operational and technical experience with SynXis
Comprehensive operational and technical experience with MARSHA
Fluent in English
Spanish and/or Portuguese preferred
Strong market knowledge from a revenue management and distribution perspective (including channels, fiscalization, and market practices)
Familiarity with Revenue Management and Property Management Systems (preferably Opera, Mews, HMS/Infor, though not mandatory)
Bachelor’s degree preferred, with a minimum of 5 years of relevant work experience
At least 3 years of team leadership experience in a multicultural environment
Strong communication skills with the ability to influence stakeholders at various levels
Experience partnering with commercial, revenue management, and hotel operations teams

Job Responsibility

Lead the overall distribution technology strategy and operations for all Design Hotels member properties in the Americas region
Represent the region in global Distribution Technology discussions, contributing to product roadmap development, service enhancements, and rollout strategies
Align distribution initiatives with regional commercial goals, identifying opportunities to enhance hotel visibility, performance, and revenue via distribution channels
Ensure best-in-class implementation, configuration, and ongoing optimization of core CRS systems (SynXis and MARSHA) and related Marriott tools (HPP, IMS, GXP, Product Catalog, etc.) by working with the implementation team in Berlin
Oversee integration and troubleshooting for CRS, PMS, RMS, and OTA platforms to ensure accurate inventory, rate, and content distribution across all channels
Drive performance improvements and elevate member hotel user experience on Marriott.com, SynXis Booking Engine (Hotelwebsite.com), and designhotels.com
Build, lead, and develop the Americas Distribution Technology team, including Distribution Manager(s), Coordinator(s) and intern(s), fostering a culture of collaboration, expertise, and accountability
Oversee resource planning, team training, workload allocation, and performance management to ensure strong service levels and hotel satisfaction
Serve as a senior escalation point and ensure prompt and effective resolution of complex technical or operational issues
Lead the refinement of Standard Operating Procedures (SOPs) specific to the Americas, ensuring alignment with global standards while addressing regional needs, particularly Marriott system processes

What we offer

Opportunity to work at the intersection of luxury hospitality, design, and culture
Global exposure within the Marriott International portfolio
Hybrid and flexible working options
Exclusive benefits at Design Hotels™ member properties and Marriott Explore rates
Career development opportunities in a global, design-driven organization

Fulltime

Art Head Americas Inks

The ART (Applied Research, Technology) Head Americas INKS leads the technical fu...

Location

United States , Allentown, PA

Salary:

Not provided

Evonik Industries

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Chemistry, Chemical Engineering, or a related field required
Advanced degree (Master’s or PhD) preferred
10+ years of relevant industry experience in printing inks or closely related areas such as coatings or coatings raw materials
Strong hands-on background in formulation and applied technology, with deep understanding of inks formulation and additive technologies
Proven experience in customer-facing technical roles, including direct engagement with customers
Experience leading or contributing to innovation and development projects, translating market needs into technical solutions
Prior people leadership experience is strongly preferred
Ability to translate complex technical concepts into clear, customer-relevant solutions
Strong project leadership and resource prioritization skills
Comfort working across functions in a global, matrixed organization

Job Responsibility

Lead and coordinate all Applied Technology (AT) activities for the INKS market segment in the Americas
Serve as the senior technical expert and customer consultant for the region
Manage, develop, and mentor a team of scientists and technicians, including succession planning
Ensure safe, efficient, and compliant operations, including ESHQ and budget responsibility
Allocate technical resources in line with business line and segment strategy
Act as the technical interface for global key accounts and global INKS initiatives
Translate market trends, customer needs, and competitive insights into technical concepts and innovation proposals
Drive and support market-driven innovation projects, including AT and RD&I pipeline execution
Actively identify, acquire, and realize customer projects and technical opportunities
Represent the business at customer meetings, trade fairs, conferences, and industry associations

What we offer

performance-based remuneration
occupational health benefits
hybrid and flexible working environments
high-quality development programs

Fulltime

Head of Commercial Finance, Latin America - Airport Dimenisons

The purpose of this senior commercial finance role is to provide strategic finan...

Location

Peru , Lima

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Minimum 10 years in a finance leadership role working in a large multinational organization with Bachelor's degree in Business Administration, Finance or related field, a Master's degree in Finance or an MBA is preferred
Extensive experience in financial planning, budgeting, and forecasting, with a proven ability to translate complex financial data into actionable insights that support strategic decision-making
Deep understanding of commercial finance within the Latin American market, including regulatory environments, economic trends, and business practices across diverse countries in the region
Demonstrated understanding of Brazil and Peru accounting standards and tax compliance frameworks, with particular emphasis on Brazil's evolving multi-level tax system (IRPJ, CSLL, ICMS, ISS) and familiarity with the planned tax reform. Also well-versed in Peru's IFRS-based financial reporting, corporate tax obligations, and SUNAT regulatory requirements as they will impact financial results of the region
Demonstrated ability to evaluate and structure commercial agreements and investment opportunities, ensuring financial viability and alignment with long-term business goals
Strong leadership and team management skills, with experience overseeing day-to-day finance operations while fostering professional development and cross-functional collaboration
Strategic mindset with a track record of developing and implementing long-term financial plans, driving profitability, growth, and operational efficiency across business units
Exceptional communication and influencing skills, capable of building trust with executive leadership and persuading external stakeholders to support complex financial initiatives. Written and oral fluency in English, Spanish and Portuguese desired
Advanced analytical and problem-solving capabilities, with the ability to conceptualize innovative financial models and resolve multi-dimensional business challenges
Demonstrates agility and resilience in fast-paced, dynamic environments—able to prioritize competing demands, manage ambiguity, and deliver high-quality outcomes under tight deadlines

Job Responsibility

Lead high-impact, complex, cross-functional initiatives that align with strategic business goals, translating executive direction into actionable plans and measurable outcomes
Drive strategic decision-making by applying expert-level knowledge and judgment to resolve complex, multi-dimensional challenges with long-term implications
Exercise broad autonomy in setting objectives and determining innovative approaches to critical assignments, ensuring alignment with organizational priorities
Influence stakeholders including joint venture partners, operating partners and clients to gain support for comprehensive business strategies to achieve organizational goals
Develop and nurture collaborative relationships with internal and external customers, championing quality and service excellence in line with company standards
Serve as a recognized subject matter expert, providing authoritative guidance on policies, programs, and long-term strategic goals across the organization
Mentor and engage cross-disciplinary teams, fostering professional growth and encouraging innovative thinking to solve strategic and complex problems
Apply deep and broad expertise across technical, industry, and functional domains, serving as a primary source of knowledge and insight to deliver innovative solutions
Provide strategic and operational support to the VP of Latin America through accurate recommendations and decisions supported by financial analysis and coordination of regional initiatives to drive business performance and alignment to achieve key organizational objectives
Partner with the business to identify and complete special projects, such as acquisition integration, identifying business risks, and ad hoc financial analysis

Fulltime

New

Plan Approval Manager

Plan Approval Manager – USA Plan Office (UPO): Bureau Veritas Marine, Inc. (Hous...

Location

United States , Houston

Salary:

Not provided

Bureau Veritas Certification CZ, s.r.o.

Expiration Date

Until further notice

Requirements

Master’s degree in Naval Architecture, Marine Engineering, Civil Engineering or a closely related field, as well as two (2) years of experience in the marine industry. Or in the alternative, Bachelor’s degree in Naval Architecture, Marine Engineering, Civil Engineering, or a closely related field and five (5) years of experience in the marine industry. Experience for both sets of requirements must include application of the following: Using common marine vessels and offshore floating units industry regulations and standards from IMO (International Maritime Organization) such as: the International Convention for the Safety of Life At Sea (SOLAS), the International Convention for the Prevention of Pollution from Ships (MARPOL), the International Convention on Load Lines (ICLL). Carrying out strength and fatigue calculations to review the design of commercial marine vessels and offshore floating units with the following software: Finite Element Modeling And Post processing (FEMAP), Analysis Systems (ANSYS), NASA Structural Analysis (NASTRAN) Training and supervising junior engineers and/or interns on engineering calculations for commercial marine vessels and offshore floating units. Involvement in Bid and proposal preparation for marine and offshore projects engineering calculations.

Job Responsibility

Responsible and oversee plan approval activities in Canada and U.S. Main point of contact with clients and external stakeholders (USCG, Transport Canada, engineering companies, etc.) for plan approval (PA) related issues and questions, as directed by the Client Technical Service (CTS) Manager. Compile and issue quotations for Local Plan Office (LPO) services – all disciplines (Hull, Machinery, Electricity/Automation, Fire & Safety, Stability) – in collaboration & cooperation with the North America Commercial Team. Develop strategy and action plan to work towards UPO independence to serve North America market needs without reliance on LPO network (to maximum extent allowable) – including design and implementation for necessary surveyor training & development, as driven by market segment growth. Daily management for the UPO team – procedures, tools, lean management, visual management, information, internal reporting, incl. necessary interactions and meetings with Head Office (HO) and the global Bureau Veritas network. Support the PA activity of other LPOs, when requested, and manage subcontracting within the LPO network for jobs outside UPO’s delegations. Oversee and manage UPO team qualifications according to internal quality procedures, qualifications, activity & report monitoring, etc. Attend internal and external meetings and workshops in connection with design review across all disciplines. Collaborate and support the North America Commercial Team with client PA-related inquiries and engage with client meetings/calls as required. Prepare and manage internal and external audits of UPO, address any non- conformities and implement corrective actions. Actively participate in the sharing of knowledge and information, organize the support for rules development at request of HO. Initiate developments to improve team performance with respect to efficiency and customer added value. Manage special tasks or contracts as delegated by CTS Manager.

Head of Technical Support, Americas

Adyen

Location:
United States , Chicago

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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