Head of Technical Services Job at Randstad (Saint-Nicolas)

Head of Technical Program Management, Identity

The Identity team is building and delivering a platform and solutions enabling A...

Location

United States , Seattle

Salary:

191600.00 - 307800.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

12+ years of experience in program leadership on software teams as TPM, Engineer Manager or PM
5+ years of people management experience
Analyzing business priorities, customer needs, industry trends and articulating a long-term roadmap for your area of responsibilities
Translating customer and/or product requirements into technical requirements
Influencing architecture or technical design, by leveraging subject matter expertise and technical depth that you build in your previous roles
Driving projects spanning multiple teams, including negotiating and reaching agreement with your partners and stakeholders, shepherding the project while identifying and mitigating risks, making trade-off decisions optimizing the outcome
Experience building a commercial Cloud Services
Experience with Identity technology

Job Responsibility

Analyze the state of Identity, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for Identity
Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts
Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them
Drive adoption/usage of your platform across Atlassian products and external partners and customers
Hire and enable professional and career growth of your team members
As a senior member of the Identity community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Head of Field Support

The Head of Field Support will be responsible for leading PulseForge’s global cu...

Location

United States , Austin

Salary:

Not provided

PulseForge Data

Expiration Date

Until further notice

Requirements

10+ years of experience in field service, customer support, or technical operations within capital equipment or industrial technology
Demonstrated success in building and scaling global service teams
Strong technical understanding of complex equipment and processes
Experience defining service strategies, KPIs, and operational processes
Bachelor’s degree in Engineering, Business, or a related field
Willing and able to travel extensively (domestically and internationally), with frequent trips to Asia and Europe for customer engagements and support infrastructure development
Strategic leader with strong operational execution skills
Customer-first mindset with excellent problem-solving abilities
Collaborative, with the ability to work cross-functionally and influence outcomes
Highly organized and able to manage multiple priorities simultaneously

Job Responsibility

Lead the global field service and technical support teams
Oversee installation, commissioning, maintenance, and repair of PulseForge equipment
Establish and maintain escalation processes for rapid issue resolution
Define staffing models and training programs to ensure service readiness
Develop and track KPIs (uptime, response times, customer satisfaction, first-time fix rate)
Standardize service procedures, documentation, and tools across the team
Implement preventive maintenance and service programs to minimize downtime
Partner with Engineering and Manufacturing to provide structured feedback on product reliability and serviceability
Collaborate with Sales and Customer Success to ensure smooth customer handoffs post-installation
Provide input to product development based on recurring customer issues and service learnings

What we offer

401(k)
Dental Insurance
Health insurance
Paid time off
Vision insurance

HPC AI-BU District Service Manager

Responsible for the overall management of a service segment of significant scope...

Location

United States , Memphis

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or equivalent experience
Five to ten years of related experience in customer support in a technical environment with proven managerial abilities
3-10 years of small to medium team (3-25 people) team lead experience as HPC Field Team Lead or similar
Experience in a dynamic environment / adaptable to change / receptive to constructive feedback
360-degree relationship and communication to peers, junior staff, leaders, and customers

Job Responsibility

Work closely with the Site Team Leads to plan, direct, and monitor operational/tactical activities of technical on-site team
Manage / coordinate customer escalations, and escalations of technical, process, or materials issues encountered by field team
Provide guidance on process improvements and recommend changes in alignment with business tactics and strategy for area of responsibility
Responsible for the full understanding of the service contract and associated terms and conditions
Proactively identify, report on, and close risks to Service Level Agreement (SLA) or customer satisfaction
Meet business and operational targets by managing core site and business metrics - Key Performance Indicators (KPIs)
Routine status updates to Services Geo Lead (Director)
Establish and manage relationships with customers
Establish and maintain close collaborative relationship with the sales account team and stakeholders
Regularly visit sites to field teams and customers (approximately 25% travel)

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Ad/sb manager

Ryanair, Europe’s Largest Airline Group, are currently hiring for an AD & SB Man...

Location

Ireland , Dublin

Salary:

Not provided

Ryanair - Europe's Favourite Airline

Expiration Date

Until further notice

Requirements

Relevant Engineering Degree / EASA Part 66 license
Minimum 3 years’ experience in a Technical Services / CAMO role – with management experience
A strong familiarity with Airworthiness Directives and Service Bulletins
Technical Knowledge of the Boeing 737NG. 737-8200 and Airbus A320 technical knowledge an advantage
Understanding of CAA UK/EASA Part M, Part CAMO and Part 145 rules
Able to demonstrate the ability to operate at the highest level within Ryanair’s Engineering organisation, including the Chief Engineers of AOCs
National Authorities
Excellent management skills, with a proven track record as a manager are a must as is an ability to drive change

Job Responsibility

Responsible for identifying AD and SB requirements applicable to the group fleet
Oversight of the AD implementation process – from initial AD review to Chief Engineer sign off and embodiment compliance
Responsible for the management of a team of AD and SB engineers and their responsibilities
Responsible for draft and update of AD and SB related handbook and CAME procedures
Responsible for chairing the monthly and quarterly group AD Committee Meeting with senior management
Act as responsible point of contact for all AD and SB related matters
Creation and delivery of technical reports and / or presentations regarding AD and / or SB compliance
Management of Ad-Hoc projects assigned by the Head of Technical Services – CAMO as and when required

What we offer

Competitive Salary
Discounted and Unlimited travel to over 230+ destinations
Defined Pension Contribution Scheme
Death in Service Benefit – Up to 2 times of annual basic salary
20 days Annual Leave – Increasing to 22 days after 12 Months & 25 days after 3 years of continuous service
Option for up to 5 additional unpaid leave days per year
Cycle2Work Scheme
Unrivalled Career Progression

Fulltime

AI Sales Head

We are seeking a dynamic and experienced AI Sales Head to lead our AI services a...

Location

India , Delhi, Noida

Salary:

Not provided

Thirdeye Data

Expiration Date

Until further notice

Requirements

Minimum 5+ years in technical or consulting services sales, preferably with exposure to AI/ML technologies, cloud services, or enterprise digital transformation projects
Strong understanding of AI-based services and solutions (e.g., AI consulting, AI product implementation, automations, data platforms)
Must be based in the Delhi NCR region and open to travel across India as needed
Demonstrated ability to close complex, high-value deals and manage long sales cycles
Excellent presentation, negotiation, and stakeholder management skills
Willingness to travel up to 50% of the time across India for client meetings and events

Job Responsibility

Own and drive the sales strategy for technical and consulting services, including AI-based solutions, across India
Proactively identify, qualify, and develop new business opportunities through a combination of outbound prospecting, partner channels, events, and inbound marketing leads
Build and nurture relationships with key decision-makers (CXO level) of existing customers across industries to understand their business needs and position our services as strategic solutions
Manage and grow a sales pipeline across regions with a focus on enterprise accounts, ensuring consistent YoY growth
Lead consultative sales engagements, working closely with technical teams to craft tailored proposals and value propositions
Collaborate with technology partners, AI platform providers, and system integrators to expand our solution portfolio
Work closely with delivery, pre-sales, and product teams to ensure successful project handoffs and customer satisfaction
Maintain accurate sales forecasts and provide regular updates to senior management

What we offer

Competitive base salary
Attractive commissions and incentives based on performance and deal closures

Fulltime

CCTV Field Engineer

Ready to take your engineering career to the next level? Love tech, travel, and ...

Location

United Kingdom , West London

Salary:

45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least two years’ experience in a field technical role, ideally with an enforcement/CCTV/ANPR system provider
A solid understanding Networking/IP
A good working knowledge of hardware components (PCs, cameras, wireless, etc.) and networking devices
Full UK Driving License

Job Responsibility

Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented
System commissioning – working with our engineering partners to install at client sites, ensuring systems are delivered as specified. Working on site to install and assemble system, overseeing the activities of our engineering partners and sub-contractors where necessary
Software configuration - adjusting system settings “at the pole”, maximising the efficiency of delivery and optimising the effectiveness of solutions in situ
System support – assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble shoot issues and ensure maximum system uptime. Attending site for hardware replacements where required

What we offer

use of company vehicle
Competitive annual leave entitlement
Enhanced Maternity and Paternity Package NB subject to eligibility criteria
Healthcare Cash Plan
Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing

Fulltime

CCTV Field Engineer

Ready to take your engineering career to the next level? Love tech, travel, and ...

Location

United Kingdom , Somerset

Salary:

45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least two years’ experience in a field technical role, ideally with an enforcement/CCTV/ANPR system provider
A solid understanding Networking/IP
A good working knowledge of hardware components (PCs, cameras, wireless, etc.) and networking devices
Full UK Driving License

Job Responsibility

Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented
System commissioning – working with our engineering partners to install at client sites, ensuring systems are delivered as specified. Working on site to install and assemble system, overseeing the activities of our engineering partners and sub-contractors where necessary
Software configuration - adjusting system settings “at the pole”, maximising the efficiency of delivery and optimising the effectiveness of solutions in situ
System support – assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble shoot issues and ensure maximum system uptime. Attending site for hardware replacements where required

What we offer

use of company vehicle
Competitive annual leave entitlement
Enhanced Maternity and Paternity Package NB subject to eligibility criteria
Healthcare Cash Plan
Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing

Fulltime

Head of Service

The Head of Service (AC) is responsible for overseeing the delivery of air condi...

Location

United Kingdom , High Wycombe

Salary:

70000.00 - 90000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven leadership experience within AC/HVAC service operations
Strong knowledge of FGAS regulations and refrigerant compliance
Technical understanding of AC systems including VRF/VRV and splits
Experience managing service delivery performance and KPIs
Commercial awareness, including costing and profit management
Full UK driving licence

Job Responsibility

Oversee the day-to-day delivery of reactive, PPM, and emergency AC services
Ensure high standards in fault diagnosis, repair, and commissioning across systems including splits, VRF/VRV, chillers, and specialist units
Maintain compliance with FGAS regulations
Drive improvements in first-time fix rates
Monitor commissioning standards
Ensure contractual response and resolution times are consistently achieved
Lead, support, and develop a team of engineers, supervisors, and service support staff
Carry out site visits, technical audits, and team briefings
Identify and implement training plans
Promote a culture of accountability, safety, and high performance

What we offer

£6,000 car allowance or company vehicle
Optional home working
25 days holiday + bank holidays (increasing up to 28 days with length of service)
Annual bonus scheme
Contributory pension

Fulltime

Head of Technical Services

Randstad

Location:
Belgium , Saint-Nicolas

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 28, 2026

Expiration:
July 24, 2031

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