Head of Technical Excellence Job at PHSGroup (Warrington)

Head of AI Center of Excellence

NTT DATA is building a focused AI Center of Excellence to accelerate the practic...

Location

Romania

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience
At least 7 to 10 years of hands‑on experience in full-stack, backend, platform, integration, or automation engineering background, TypeScript, JavaScript, Python, or similar modern programming languages
Strong understanding of applied AI, generative AI, agentic AI, and automation
Experience building or leading teams that deliver working software or AI solutions
Ability to architect AI systems and challenge technical decisions
Understanding of enterprise IT, application management, or managed services
Strong appreciation of SAP environments and the operational realities of SAP services
Ability to work with ticketing, service management, and operational data
Experience moving ideas from discovery to MVP to production handover
Strong stakeholder management across business, delivery, architecture, and operations

Job Responsibility

Hiring, developing, and leading a team of technical AI builders
The priority of the CoE AI is to improve internal managed services performance
Creating a high-performance culture focused on shipping working solutions
Ensuring the team works directly with business and technical stakeholders
Prioritizing use cases based on value, feasibility, scalability, and strategic relevance
Establishing clear entry and exit criteria for CoE involvement
Identify the business problem
Validate whether AI is the right mechanism
Define the target outcome and KPIs
Build or orchestrate a working MVP

What we offer

New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you
A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families

Head of Lending Centre of Excellence

To lead and develop a highly engaged team, pioneering an omni channel experience...

Location

United Kingdom , Knutsford; Glasgow; Greater Manchester; Birmingham

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Leads large scale transformation with confidence, communicating the “why” and bringing people with them through ambiguity, resistance, and organisational complexity
Identifies opportunities to modernise processes, adopt new technologies, and redesign services to improve customer and colleague experience
Able to define a compelling future state for the business unit and translate it into clear strategic priorities
Manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators
Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
Compliance with all regulatory requirements and internal policies related to customer experience

Job Responsibility

To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes
Build and maintain your team’s capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance
Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers
Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required
Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area
Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities
Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact
Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes
Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations
Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays

What we offer

Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, days onsite
Supportive and inclusive culture and environment
Opportunities to socialise, pursue personal interests, onsite gym, clubs and groups
Immersive events (firework displays, gigs, diverse celebrations, art & crafts sessions)
Shuttle bus from local bus, tram, and train stations on weekdays

Fulltime

Head of Environment, Health & Safety Centers of Excellence

Airbus Commercial Aircraft is looking for a Head of Environment, Health & Safety...

Location

France , Toulouse

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Robust leadership capabilities and a proven track record on capability to influence, align and engage senior internal and external stakeholders
Global mindset and ability to work across cultures, countries and associated regulatory frameworks and constraints
Ability to define long term EHS strategies aligned with business and industrial objectives
Technical credibility: very good understanding of EHS domains (Safety, Industrial Hygiene, Occupational Health, including mental health, and Operational Environment)
Academic background in a relevant EHS discipline
Relevant experience in transnational & operational/industrial environments is mandatory
Knowledge of civil litigation and enterprise risk management
Project management skills in complex matrix organisations
Fluent in English

Job Responsibility

Act as the Compliance Authority for all CoE related matters
Lead, develop and inspire the Safety, Industrial Hygiene, Occupational Health and Operational Environment Technical Committees, Communities of Practices and associated networks across the company, focusing on collaboration, knowledge sharing and continuous improvement
Design, develop, promote and maintain EHS standards and methodologies for the Company, in line with the management systems and our continuous improvement, innovation and high standards ambition, across all countries and divisions
Define and deploy the EHS strategy and management for the CoEs, in line with the EHS governance, company objectives and priorities
Anticipate and lead the response to changes in regulatory requirements for EHS, as well as the needs raised by new and emerging risks and opportunities
Lead the Company Incident Review Panel, in line with the EHS governance to monitor incident data quality and accuracy to ensure consistency and harmonisation
Drive the provision of advice and expertise to functions, projects and stakeholders to ensure appropriate Safety, Industrial Hygiene, Occupational Health (including Mental Health) and Operational Environment risk management
Manage Health & Safety Learning and Competence, defining strategy, competence and learning paths, and standardising and digitising where possible

What we offer

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis, company car
Work / Life Balance: Extra days-off for special occasions, a Staff council offering many social, cultural and sport activities and other services
Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application
Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility
Flexible working arrangements

Fulltime

VP, Head of Technical and Production

At Nestlé Health Science, we believe that nutrition, science, and wellness must ...

Location

United States , Bridgewater

Salary:

260000.00 - 370000.00 USD / Year

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Operations, or related technical discipline required
Master's degree (Engineering, Business, or Operations) preferred
20+ years of progressive leadership experience across manufacturing, technical, supply chain, or operations roles in regulated environments
Strong background in VMS, consumer health, CPG, pharmaceutical, or similarly regulated industries
Demonstrated success leading multi-site, complex manufacturing operations, including financial and capital accountability
Proven track record of building and executing enterprise-wide operational strategies
Deep, hands-on experience with continuous improvement methodologies (Lean, TPM, OpEx, Six Sigma)
Strong business and financial acumen, with the ability to translate strategy into operational and financial results
End-to-end operational mindset with comfort operating at both strategic and detailed execution levels

Job Responsibility

Enterprise Technical & Operational Strategy
Manufacturing Excellence & Performance Management
Safety, Health & Environment, and Quality
Capital, Network & Financial Accountability
Digital & Sustainability Transformation
People, Leadership & Culture

What we offer

performance-based incentives
401k with company match
healthcare coverage

Fulltime

Head of Technical Services

Waymo is an autonomous driving technology company with the mission to be the wor...

Location

United States , Mountain View

Salary:

226000.00 - 278000.00 USD / Year

Waymo

Expiration Date

Until further notice

Requirements

5-7+ years of experience in software development, IT, or technical support, with prior experience in a team lead or senior engineer role
Expertise in relevant technology stacks (e.g., Linux, Java, Python), cloud technologies (AWS, Azure, GCP), and databases, coupled with a deep baseline knowledge of electrical concepts and HVAC mechanics
Strong knowledge of Agile/Scrum, ITIL, DevOps, and CI/CD pipelines, combined with the intrinsic hands-on aptitude to relate spatial environments and schematics to complex wiring diagrams
The ability to solve ambiguity, influence technical strategy across multiple teams, and anticipate long-term technical debt
A commitment to the Waymo Way, serving as a consistent role model for our behaviors—acting like an owner and staying humble

Job Responsibility

Technical Ownership & Architecture: Define the technical direction and architecture for both building automation systems (BAS) and internal technical services, focusing heavily on system sustainability, scalability, and long-term risk mitigation
Lead System Integration: Act as the Master Systems Integrator, managing the installation, configuration, and integration of on-premise and cloud service architectures across disparate building systems and protocols
Escalation Point & Crisis Management: Serve as the primary technical contact during major incidents, leading root cause analysis (RCA) and driving permanent fixes (3rd level support) under pressure
Drive Programming & Design: Oversee the creation of control submittals, panel layouts, and controller programming (graphical block and line code), while enforcing coding standards and conducting rigorous code reviews
Team Leadership & Mentorship: Lead and motivate a team of technicians and engineers, growing future leaders through active mentorship and fostering a culture of technical accountability and excellence
Stakeholder Collaboration: Bridge the gap between technical teams and non-technical stakeholders, translating operational and product needs into technical requirements while executing cross-functional initiatives

What we offer

Discretionary annual bonus program
Equity incentive plan
Generous Company benefits program
Health and wellness
Financial wellness
Flexibility and time off
Top-notch medical, dental and vision insurance
Mental wellness support
Gym membership
Special wellness programs

Fulltime

Head of Technical Services

Do you want to make an impact as a maintenance teamleader at the largest player ...

Location

Belgium , Saint-Nicolas

Salary:

Not provided

Randstad

Expiration Date

July 24, 2031

Requirements

At least 7 years of experience within a maintenance department of a highly automated industrial environment
Excellent knowledge of electromechanics, can fluently diagnose Siemens S7 PLC programs
Proven track record in coaching teams or ready for a first step into a leadership role
Fluent in both Dutch and English
Enjoy working in a two-shift system and comfortable working at heights within our automated warehouse

Job Responsibility

Lead and structure daily maintenance activities to guarantee maximum availability of all automated installations
Coach your team of technicians and operators, providing support for complex faults within automated storage and retrieval systems
Execute the preventive maintenance plan while contributing to long-term technical upgrades and innovations
Manage administrative follow-ups, work permits, and reporting through clear management dashboards
Optimize the use of spare parts and subcontractor activities to ensure high-performance standards

Fulltime

New

Head of Video - Technical Manager

The Technical Manager (Head of Video) will have a very strong technical backgrou...

Location

United Kingdom , London

Salary:

50000.00 - 60000.00 GBP / Year

Encore Global

Expiration Date

Until further notice

Requirements

BA/BS Degreed or equivalent experience
5+ years of live large venue audio visual
5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline
2+ years crew lead experience (not necessarily direct reports)
Strong customer service skills
Excellent organisation skills
Advanced problem solving skills
Strong written and oral communications skills
Ability to travel up to 75%

Job Responsibility

Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline
Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals
See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies
Delivers World Class Service – ensuring their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards
Do the Right Thing - Set and properly test technical components
Operate designated equipment for the event, as needed
Provides leadership to their assigned crew, including internal and external team members
At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards
Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs
Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client’s future events

What we offer

Private Healthcare after 12 months of continuous service
Employee supported volunteering
Enhanced family leave provision
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Mentoring support and training initiatives
Access to state-of-the-art technology
Global presence and opportunities worldwide

Fulltime

Head Of Customer Excellence & Commercial Operations

Our client is an internationally renowned, innovation-driven pioneer in the fiel...

Location

Austria , Arnoldstein

Salary:

5500.00 - 5800.00 EUR / Month ▼

Randstad

Expiration Date

August 01, 2026

Requirements

Education: Ideally a successfully completed Bachelor's degree within customer care, business administration, international business, supply chain, or a related field
Experience: Proven professional and leadership experience in a similar, dynamic management role (e.g., Head of Customer Service, international order processing in an industrial environment)
Industry Know-how: Experience working with complex products (ideally electronics/mechatronics) or within a highly regulated environment (such as medical devices) is a distinct advantage
German & English (Mandatory): Due to close collaboration with local departments and the international corporate structure/export customers, fluent German and excellent English skills (written and spoken) are strictly required
Italian (A great plus, but NOT mandatory): Since a relevant portion of suppliers and operational partners are based in the Italian region, proficiency in Italian is a great asset
IT Skills: Proficiency in Microsoft Office and experience with modern ERP/CRM databases
Personal Characteristics: Customer & Business-Oriented: Highly customer-focused, proactive, and commercial in thought and action
Dynamic & Decisive: Possessing an agile mindset, strong leadership skills, and the ability to guide your team through intensive scaling phases
Comfortable with Ambiguity: Dynamic enough to navigate evolving processes during growth stages and open to managing complex regulatory workflows

Job Responsibility

Leadership & Executive Responsibility: As an active member of the local leadership team, you report directly to the Managing Director and the Site Manager. You take over the operational and strategic management of the entire Customer Care department, including full budget responsibility
Process Optimization & Scaling: Continuously develop and increase the efficiency of Customer Service to ensure first-class customer satisfaction in an international B2B environment (export customers worldwide as well as group companies in Europe and the USA)
End-to-End Order Management: Overseeing the entire order handling process - from order entry and shipment logistics to claims handling (complaint management) and technical support
Future Orientation & Innovation: Proactively driving development and strategic expansion in the fields of telemarketing and e-commerce, as well as identifying potential for after-sales upscaling
KPI Management & Business Planning: Proposing measurable goals, establishing an annual business plan for Customer Service, and continuously monitoring delivery performance vs. targets to identify optimization opportunities
Cross-functional Collaboration: Close, interdisciplinary cooperation with Sales Representatives, the Supply Chain Manager, the R&D Manager, and the Quality Manager at the site

What we offer

Future & Stability: A key management position in a crisis-proof, globally expanding growth market (medical devices)
Scope for Action: The unique opportunity to actively shape the expansion path of an international market leader and implement your own ideas
Development Potential: Being embedded in a global corporate group opens up outstanding, long-term career advancement opportunities
Mobility Highlight: Attractive arrangements and support options for commuters (especially for those traveling a distance of over 100 km)
For this demanding leadership position, an attractive gross remuneration package of approx. € 80,000.- per year (based on full-time employment, 14 salary installments per year) is provided. A corresponding adjustment is absolutely possible for our client, depending on your specific qualifications, seniority, and relevant professional experience

Fulltime

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Head of Technical Excellence

Job Description

Job Responsibility

Requirements

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What we offer

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