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Lead end-to-end talent strategy building leadership depth, scalable hiring and a strong EVP, partnering leaders to deliver pipelines, systems governance, insights and employer-of-choice outcomes. The Head of Talent & Organisational Capability ANZ will define and deliver JD Sports’ enterprise talent strategy, building leadership capability and sustainable talent pipelines across Retail, Distribution Centers, and Head Office.
Job Responsibility:
Define and deliver a long-term talent strategy that builds capability and leadership depth across the organisation
Lead and embed regular capability and talent review processes across Retail, Distribution Centres, and Head Office
Partner with senior leaders to identify critical capabilities, succession risks, and leadership readiness
Design and deliver leadership pipelines through emerging talent, and internal mobility initiatives
Act as custodian of the Employer Value Proposition, ensuring consistency across recruitment, talent, and employer branding activities
Elevating candidate experience, onboarding and internal mobility journeys
Ensure JD Sports is an employer of choice through strong EVP strategy execution
Set the overarching talent acquisition strategy to support business growth, seasonal demand, and network expansion
Continuously improve recruitment processes, systems, and ways of working to drive efficiency and quality outcomes
Own governance of all talent and recruitment systems, including ATS and related platforms
Ensure data integrity, compliance, process discipline, and alignment with global standards
Act as the escalation point for system design decisions, enhancements, and integrations
Provide subject matter expertise on talent acquisition, assessment, succession, and external talent market insights
Own and evolve the employer brand in-market to ensure differentiation and consistency across attraction channels
Oversee the careers website to drive candidate engagement and conversion aligned to the EVP
Build strong partnerships with the Global Talent Acquisition team to leverage global assets and best practice while ensuring local relevance
Provide strategic oversight of peak trade (Christmas) recruitment in partnership with Retail leadership
Lead recruitment strategy and governance for all new store openings, aligning timelines across Retail, HR, and Payroll
Design and execute graduate and early careers strategies to build future leadership and critical capability pipelines
Build talent pools and site-ready pipelines for high turnover, new stores and hard-to-fill roles
Develop and embed recruitment frameworks, tools, and training resources to uplift hiring capability across the business
Define and monitor key talent and recruitment metrics including time-to-hire, cost of hire, advertising spend, vacancy rates, and quality-of-hire indicators
Translate competitor/market insights into clear recommendations to inform senior leadership decision-making
Using analytics to assess workforce trends, pipeline health and capability gaps
Establish and oversee a structured exit interview framework, ensuring insights are captured consistently across the business
Analyse exit interview data and turnover trends to identify retention risks, systemic issues, and improvement opportunities
Provide actionable insights and recommendations to senior leaders to inform talent, engagement, and retention strategies
Build, coach, and lead a high-performing Talent team, fostering a culture of accountability and continuous improvement
Ensure the Talent function delivers against agreed performance outcomes and service expectations
Act as a trusted advisor to senior leaders, influencing talent decisions and embedding consistent talent practices across the organisation
Requirements:
8+ years’ experience in Talent leadership role, with significant exposure to enterprise-wide talent strategy
Proven ability to build executive-level relationships and act as a trusted advisor, influencing and coaching leaders on talent, workforce, and organisational capability
Demonstrated expertise in talent acquisition, employer branding, early careers programs, and EVP development
Experience managing and governing HRIS and talent management systems, including ATS ownership, data integrity, and compliance
Strong track record in designing and leveraging talent insights, including structured exit interview programs, to inform retention and engagement strategies
Experience building, leading, and developing high-performing Talent teams, fostering accountability, collaboration, and continuous improvement
Bachelor’s degree in Human Resources, Business, or a related field
advanced degree or professional HR/Talent certification preferred
Possess a strong blend of strategic HR/Talent expertise, leadership capability, commercial awareness, and stakeholder management skills
What we offer:
Birthday Leave
Competitive Pay
Staff Discount 35% Off
Tailored Learning Journeys
Career Progression Pathways
Annual Engagement Survey
Wellness Initiatives
Monthly Safety Connects
New HRIS System
Employee Assistance Program + Health App
REST Superannuation
Referral Bonus Program
Work from Home – one day per week
Parental Leave – One month paid parental leave for the primary caregiver