Head of Surveying and Minor Works Job at Goodman Masson (Hackney)

Job Description

Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs. This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney.

Job Responsibility

Lead the Council’s surveying function and its Legal Disrepair and ADR service
Ensure homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position
Oversee a team of area surveying managers and the Legal Disrepair/ADR Manager
Provide strong technical leadership, strategic direction, and operational oversight across complex caseloads
Lead the management of all legal disrepair matters
Work closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention
Establish robust processes to address damp and mould
Ensure effective investigation, timely resolution, and compliance with Awaab’s Law
Oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards
Develop clear policies, streamlined systems, and accurate reporting frameworks
Mentor and develop teams
Support cultural transformation
Ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness
Represent the service at internal and external forums
Contribute to locality planning
Ensure residents are well-informed and supported throughout the repairs and disrepair process

Requirements

Senior leadership experience in surveying, legal disrepair or complex housing repairs services
Strong technical surveying expertise with advanced defect diagnosis skills
In-depth knowledge of disrepair legislation and risk mitigation
Experience managing damp and mould cases and delivering compliance with legal frameworks
Proven ability to lead and develop multidisciplinary teams
Strong communication and stakeholder management skills, including experience working with legal professionals
Financial awareness and experience managing budgets and contractor performance
Commitment to delivering equitable, resident-focused services

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Head of Surveying and Minor Works

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