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A senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs. This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position.
Job Responsibility:
Lead the Council’s surveying function and its Legal Disrepair and ADR service
Oversee a team of area surveying managers and the Legal Disrepair/ADR Manager
Lead the management of all legal disrepair matters
Establish robust processes to address damp and mould
Oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards
Develop clear policies, streamlined systems, and accurate reporting frameworks
Mentor and develop teams, support cultural transformation
Be a key voice in resident engagement, representing the service at internal and external forums
Requirements:
Senior leadership experience in surveying, legal disrepair or complex housing repairs services
Strong technical surveying expertise with advanced defect diagnosis skills
In-depth knowledge of disrepair legislation and risk mitigation
Experience managing damp and mould cases and delivering compliance with legal frameworks
Proven ability to lead and develop multidisciplinary teams
Strong communication and stakeholder management skills, including experience working with legal professionals
Financial awareness and experience managing budgets and contractor performance
Commitment to delivering equitable, resident-focused services