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We are seeking an experienced Head of Supply Chain Operations to lead our end-to-end supply chain function, ensuring the reliable, compliant, and cost-effective availability of medical devices to customers across the UK. This is a senior leadership role with responsibility for planning, procurement, supplier management, inventory control, warehousing, logistics, and distribution. You will play a critical role in ensuring compliance with FDA, ISO 13485 and MDR requirements, while partnering closely with Quality, Regulatory, Finance and Commercial teams to support business growth.
Job Responsibility:
Define and deliver the supply chain strategy aligned to business and regulatory requirements
Drive continuous improvement, resilience and digital transformation (ERP, WMS, APS, analytics)
Develop and maintain effective business continuity and risk mitigation plans
Lead the S&OP / IBP process to align demand, supply and commercial priorities
Improve forecast accuracy and supply planning to minimise shortages and obsolescence
Ensure supply chain readiness for new product introductions and market expansion
Optimise inventory, safety stock and working capital
Oversee warehousing, distribution and transport to ensure strong on-time delivery
Ensure compliant handling of controlled medical devices and drive logistics efficiency
Ensure compliance with FDA/QSR, ISO 13485, MDR and related regulations
Maintain end-to-end traceability to support audits and post-market surveillance
Identify and mitigate supply chain risks through dual sourcing and partnerships
Own supply chain budgets, forecasting and cost management
Monitor and report KPIs including OTIF, COGS, forecast accuracy and logistics costs
Build and lead a high-performing supply chain team with clear goals and succession plans
Partner cross-functionally and represent the function in leadership forums, audits and customer engagements
Requirements:
Bachelor’s degree in Supply Chain, Engineering, Operations, Business or similar
Master’s degree or APICS/CPIM/CSCP certification preferred
10+ years’ experience in supply chain operations, ideally within medical devices, pharmaceuticals or other regulated environments
5+ years in a senior leadership role managing planning, procurement and logistics teams
Strong experience working within FDA, ISO 13485 and MDR frameworks
Proven success in S&OP/IBP, supplier leadership and supply chain optimisation
Strategic, analytical and commercially minded
Strong people leader with a track record of building high-performing teams
Excellent stakeholder management, communication and negotiation skills
Deep knowledge of ERP systems (e.g. SAP S/4HANA), WMS and analytics tools
Calm under pressure, highly organised and solutions-focused
Nice to have:
Lean / Six Sigma experience desirable
What we offer:
34 days holiday (inclusive of public holidays)
Generous Pension
Private Medical
Medical cash back scheme
Company sick pay
Life Assurance
Critical illness and income protection (service requirements apply)