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Head of Student Administration Systems

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Royal Holloway University of London

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Location:
United Kingdom , Egham

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Contract Type:
Not provided

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Salary:

49979.00 - 59125.00 GBP / Year

Job Description:

This post leads the Student Administration Systems team within IT Services Enterprise Applications supporting core IT services across the Student Lifecycle. Managing a vital core team, this role is responsible for the student administration services and reporting software strategy, as well as for managing the development, integration, implementation and operational support of multiple technologies within an ITIL Service Management and Delivery Framework.

Job Responsibility:

  • Lead the Student Administration Systems team within IT Services Enterprise Applications
  • Responsible for the student administration services and reporting software strategy
  • Manage the development, integration, implementation and operational support of multiple technologies within an ITIL Service Management and Delivery Framework
  • Responsible and accountable for the operational and service management of live Student Administrative services
  • Lead on the strategy and futures of the service portfolio

Requirements:

  • Understanding and experience of working with market-leading student systems software is desirable
  • Understanding the student academic lifecycle and associated processes is essential
  • Experience supporting registry and student-facing services alongside master student data management
  • Supplier and contract management is required

Nice to have:

  • Experience with Ellucian Banner
  • Experience with TechnologyOne
  • Experience with Oracle and Microsoft technologies
What we offer:
  • Generous annual leave entitlement
  • Training and Development opportunities
  • Pension Scheme with generous employer contribution
  • Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
  • Free parking

Additional Information:

Job Posted:
January 08, 2026

Expiration:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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