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This post leads the Student Administration Systems team within IT Services Enterprise Applications supporting core IT services across the Student Lifecycle. Managing a vital core team, this role is responsible for the student administration services and reporting software strategy, as well as for managing the development, integration, implementation and operational support of multiple technologies within an ITIL Service Management and Delivery Framework.
Job Responsibility:
Lead the Student Administration Systems team within IT Services Enterprise Applications
Responsible for the student administration services and reporting software strategy
Manage the development, integration, implementation and operational support of multiple technologies within an ITIL Service Management and Delivery Framework
Responsible and accountable for the operational and service management of live Student Administrative services
Lead on the strategy and futures of the service portfolio
Requirements:
Understanding and experience of working with market-leading student systems software is desirable
Understanding the student academic lifecycle and associated processes is essential
Experience supporting registry and student-facing services alongside master student data management
Supplier and contract management is required
Nice to have:
Experience with Ellucian Banner
Experience with TechnologyOne
Experience with Oracle and Microsoft technologies
What we offer:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing