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As Head of Strategic Projects, Handshake AI, you will own an AI delivery pod that operates like its own mini business inside Handshake AI. You will lead a multi layered team of managers and SPLs (Strategic Project Leads) and be accountable for throughput, quality, and economics across some of our highest priority, highest pressure initiatives and customers. You will run your pod like a GM, from Weekly Business Reviews and pod level planning to hands on problem solving when projects are at risk. You will sit at the center of Operations, Product, Growth, and Research, turning evolving data strategies into clear plans, systems, and teams that execute at a very high bar. This role is intensely operational, highly visible, and critical to how Handshake AI scales.
Job Responsibility:
Owning and leading an AI delivery pod of 8 or more team members (managers and individual contributors) across complex, high stakes data and evaluation projects
Running Weekly Business Reviews that track pod performance, drive alignment on metrics, and set clear priorities for SPLs and managers
Operating as the GM of your pod, responsible for business outcomes, throughput, quality, and the operational P and L for your portfolio
Partnering cross functionally with Product, Growth, and Research to translate evolving data strategies into executable project scopes, systems, and resourcing plans
Ensuring high quality delivery of AI training and evaluation datasets, including scoping, workflow design, and system level guardrails for quality and scalability
Driving systems level improvements that increase efficiency, quality, and capacity, and that can be adopted across other pods and teams
Developing leaders and ICs on your team, through coaching, clear expectations, developmental feedback, and growth opportunities
Fostering a high performing culture built on close collaboration, transparency, and a commitment to operational excellence that raises standards across Handshake AI
Requirements:
7+ years in operationally intensive or execution heavy environments, such as AI data operations, marketplace operations, technical services, or strategy and operations
At least 3+ years of leadership experience managing teams, ideally including multi layered teams with managers and ICs
Prior experience in investment banking, private equity or management consulting strongly preferred
Proven success driving cross functional outcomes in ambiguous, fast paced settings where stakes and expectations are high
Experience operating as an owner of a business line or pod, accountable for both delivery and economics, is a strong plus
Prior experience in AI is a plus, but a track record of building and scaling high-performing operations matters more