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Head of Store Experience

decjuba.com.au Logo

Decjuba

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Location:
Australia , Cremorne

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

We’re looking for an AMAZING Head of Store Experience to shape and elevate the in-store customer experience at DECJUBA. This senior leadership role is responsible for bringing our brand point of view and product to life in store - through high-impact visual storytelling, a seamless online-to-offline journey, and the ongoing evolution of our store environments. You’ll lead our Visual Merchandising and Store Development & Design teams, blending creativity with strong commercial judgement and disciplined delivery to create an unmistakably DECJUBA experience that teams can execute with simplicity - driving conversion, performance and brand elevation across our 160+ stores.

Job Responsibility:

  • Store Experience Strategy & Leadership
  • Visual Merchandising & Storytelling
  • Online-to-Offline Customer Journey
  • Store Development, Maintenance & Projects
  • Cross-functional Alignment
  • Team & Supplier Leadership
  • Performance & Continuous Improvement

Requirements:

  • Proven senior experience leading Visual Merchandising in a fashion/lifestyle retail environment (multi-store network). 10+ years
  • Strong understanding of how VM drives commercial outcomes: conversion, full-price sell-through, and customer behaviour
  • Demonstrated experience leading store development/projects (maintenance, refits, new store openings) with builders/designers and external suppliers
  • A natural translator of brand and product strategy into clear store execution - high standards, low noise, strong follow-through
  • Customer obsessed, commercially sharp, and able to balance creativity with operational practicality
  • An experienced people leader who builds capability and drives accountability through clear priorities and rhythms
What we offer:
  • Continuous growth and development opportunities
  • Exciting and dynamic careers in retail
  • Opportunity to learn from the best in the business

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
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