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Head of Spa and Wellness

The Newt in Somerset

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Location:
United Kingdom, Castle Cary

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As Head of Wellness, you’ll shape and lead the entire spa vision at The Newt in Somerset. Blending strategy, creativity and calm, grounded leadership, you will define the Spa’s philosophy, champion innovative herb and botanical-led experiences, and position The Newt as a global leader in luxury wellbeing. From signature treatments and seasonal programmes to new revenue opportunities and guest journeys, you’ll ensure every touchpoint reflects uncompromising standards of quality, authenticity and care.

Job Responsibility:

  • Develop and deliver a bold, long-term spa strategy that elevates The Newt to global prominence
  • Define and uphold a clear wellness philosophy so every guest experience reflects our identity and world-class standards
  • Monitor global trends and innovations in wellness to keep the Spa market-leading and forward-thinking
  • Create signature treatments, seasonal programmes, workshops and holistic experiences rooted in botanical and herb-led practices
  • Champion the development of natural, estate-derived treatments that tell our unique wellness story
  • Work closely with the Spa Manager and Head Therapist to ensure exceptional treatment quality and guest satisfaction
  • Inspire, mentor and develop the Spa team, fostering a culture of elevated hospitality, teamwork and continuous improvement
  • Use data and sound commercial judgement to identify revenue opportunities and support long-term operational and financial excellence

Requirements:

  • Inspiring, calm and grounded leader with experience in dynamic luxury hospitality, destination spas or wellness resorts
  • International Spa Experience
  • Deeply guest-centric and intuitive, with a passion for crafting meaningful, personalised wellness experiences
  • Visionary and strategic mindset, able to balance big-picture direction with day-to-day operational excellence
  • Highly organised, forward-planning and methodical, with strong judgement and integrity
  • Excellent communicator who builds strong relationships and collaborates effectively across departments
  • Strong commercial acumen, confident working with budgets and identifying new revenue opportunities
  • In-depth understanding of global wellness trends and innovations
  • Genuine passion for natural therapies, herbs and botanical wellness traditions
  • Senior leadership experience motivating, mentoring and inspiring teams to deliver consistently high standards

Nice to have:

  • Experience in herb-based treatment development is highly desirable
  • Professional spa or wellness qualifications such as CIDESCO, CIBTAC or ITEC are highly desirable
What we offer:
  • A positive workplace environment with opportunities to develop both personally and professionally
  • Complimentary use of our gym and wellbeing classes
  • Complimentary access to our Spa and swimming pools and 50% off Spa Treatments
  • 30% discount for all our colleagues and free delivery for any online purchases
  • Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants
  • Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
  • Complimentary staff meal each shift
  • Colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay
  • Support from our Employee Assistance Programme for both yourself and your family including unlimited 24/7 remote GP appointments
  • Access to our Cycle to Work scheme
  • Regular team engagement activities including Fun Squad events
  • Up to 30 days annual leave each year for our full-time team

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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