Head of Solution & Design, Salesforce Job at NTT DATA (London)

Head of Salesforce Solution & Design

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience in a senior architecture leadership role within a Salesforce or enterprise consulting environment
Deep expertise across Salesforce platform and multi-cloud architectures (e.g., Sales, Service, Experience, Data, Integration)
Strong track record in defining architecture strategy and leading large-scale transformation programmes
Experience leading presales, solution shaping, and complex bid responses
Demonstrated ability to build and lead high-performing architecture and consulting teams
Strong understanding of enterprise integration patterns, data architecture, and cloud ecosystems
Excellent stakeholder management skills, with the ability to influence at C-suite level
Passion for innovation, engineering excellence, and continuous improvement
Strong communication and thought leadership presence in client and internal forums

Job Responsibility

Define and evolve the Salesforce architecture vision, standards, and best practices across UKI
Ensure alignment with global NTT DATA capabilities and industry trends
Drive innovation and adoption of emerging Salesforce and adjacent technologies
Establish and lead design governance, ensuring high-quality, scalable, and secure solutions
Act as the escalation point for complex architectural decisions
Maintain consistency and quality across all solution designs
Lead solutioning for strategic bids and presales activities
Partner with Sales and Industry teams to shape compelling, value-led client propositions
Provide oversight on solution estimation, commercials, and delivery feasibility
Ensure cohesive architecture across Salesforce clouds and enterprise platforms

What we offer

Flexible work options
Learning and Development opportunities
Benefits supporting physical, emotional, and financial wellbeing

Fulltime

Delivery Head

SoftClouds is looking for a Delivery Head who is passionate about delivering exc...

Location

India

Salary:

Not provided

SoftClouds

Expiration Date

Until further notice

Requirements

Minimum of 15+ years of technology consulting experience with a leading multinational consulting firm
Demonstrated experience in leading multiple high-performance teams across multiple technologies/clients
Demonstrated ability to help teams achieve delivery outcomes and quantifiably improve delivery metrics
Expert understanding and usage of Agile and Waterfall methodologies Experience in bending the methodology to resolve project issues
Direct experience in the fields of Oracle CX, Salesforce CRM, application development, database management, AWS, IaaS, PaaS, iPaaS
Deep solutioning knowledge in Salesforce Automation (SFA), Customer Service Automation, Marketing Automation, Field Service Automation, Knowledge Management, and eCommerce
Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development
Strong organizational skills, and ability to work independently and manage multiple projects simultaneously
Ability to work across multiple time zones and balance multiple priorities
Career experience and prior growth through client support and advisory technical role (solution architect, system administrator, technical account manager, or equivalent)

Job Responsibility

Own and manage the delivery organization for success
Strengthen delivery practices with Agile/Waterfall and any other relevant development methodologies and build capabilities within the teams
Own the delivery governance with customers and connect with them on a regular basis in building confidence and working towards their success
Work closely with client partners, sales teams and pre-sales teams on the RFPs, proactive proposals, commercial estimates and enabling delivery team readiness
Monitor resources for high utilization and billability
Create and maintain required tools to track project profitability in real time
Consistently and clearly communicate project status issues, concerns, and risks to SoftClouds USA and company leadership
Be comfortable stepping into challenging projects and turning them around into successes
Understand resource needs and partner with HR/Ops to grow the resource pool
Balance project and resource needs against financial constraints

Senior Solutions Architect

The Senior Solutions Architect will own the end‑to‑end design of complex custome...

Location

United Kingdom; Luxembourg , London; Luxembourg

Salary:

Not provided

Hootsuite

Expiration Date

Until further notice

Requirements

Extensive years of experience in a relevant role: Solutions Architect, Solutions Engineer, Senior Solutions Consultant, Technical Consultant, or similar in a SaaS / digital platform environment
Strong experience with integration‑heavy solutions involving APIs, webhooks, SSO/identity, and data pipelines
Experience working with at least some of the following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre / ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools
Background in social media / digital marketing / customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc.
Proven track record acting as a bridge between business stakeholders and technical teams, ideally in a role reporting into a Solutions / Professional Services / Customer Success organization
Solid understanding of modern web and SaaS architectures: RESTful APIs, webhooks, OAuth/SSO, microservices, event‑driven workflows
Ability to read API documentation, reason about data models, and specify integration patterns (batch vs real‑time, push vs pull, error handling, monitoring)
Comfort discussing technical topics with engineers (data structures, rate limits, performance considerations) even if you are not the one writing production code
Familiarity with data concepts: data mapping, normalization, basic SQL or BI concepts, and how social data flows into broader customer data ecosystems
Strong ability to translate technical possibilities and limitations into clear business impacts and trade‑offs

Job Responsibility

Participate in strategic client / prospects meetings and discovery workshops with strategic/enterprise accounts to understand business objectives, current tools, and operational constraints
Challenge and refine client requirements, uncovering underlying needs and proposing pragmatic solutions grounded in our platform capabilities
Articulate complex technical concepts in simple, non‑technical language to senior business stakeholders (CMO, Head of Social, Customer Care, Digital, Data teams)
Act as a trusted advisor on topics such as social data architecture, governance, workflow design, and integration strategy notably on RFP or RFI
Lead the design of end‑to‑end solutions that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.)
Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user‑centric, value‑oriented solution designs
Produce clear architecture artefacts when needed: solution blueprints, sequence diagrams, data flow diagrams, and configuration guides
Evaluate feasibility, risks, and trade‑offs of different solution approaches, always balancing speed, robustness, and scalability
Translate client and operational needs into structured, actionable briefs for Product and Engineering
Work closely with Product Managers to prioritise requirements, shape roadmaps, and assess build‑vs‑configure‑vs‑integrate options

What we offer

health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
group RRSP plan with a company match of up to 4% of base salary (Canada)
401k Plan with a company match (up to 4% of base salary) (US)
26 weeks of full and partially paid parental leave for eligible permanent employees

Fulltime

PreSales Engineer

As a PreSales Engineer with the Everseen Go-To-Market Team, you will own the tec...

Location

United States , Boston / Fairfax County, VA

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

5+ years in technical sales, presales or solution engineering roles working with enterprise level customers and on SaaS based products, solutions or services
Knowledge of and interest in AI and its use in retail
Knowledge and experience of the retail market
Experience of advanced data analytics
Experience of forecasting and tracking key account metrics in a business development team
Experience of developing relationships, communicating and working with customers at a technical level
Strong verbal and communication skills
Expectation of travel
Extensive experience working with Linux systems, including Bash scripting, package management, and log analysis
Proficient in containerization technologies such as Docker and Podman, and have hands-on experience with Kubernetes orchestration, Helm charts, and multi-tenant policies

Job Responsibility

Deliver compelling, customized demonstrations of our technology to technical and business stakeholders
Own the technical components of the sales process, ensuring a seamless and informed sales journey
Engage directly with customer CTOs and technical leaders to build trust and instill confidence in our solution’s capabilities and fit
Work collaboratively with others in the sales team to define tailored technical solutions that align with customer needs and business goals
Help drive the sales process in partnership with the Go-To-Market team
Act as the subject matter expert (SME) on our product, delivering deep technical insight, and advice on the data insights gained
Provide technical expertise through presentations, solutions designs, demonstrations and proof of concepts via various mediums
Provide ongoing technical consultation, addressing complex questions and objections with authority and clarity
Translate customer requirements into solution architecture, clearly articulating how our platform solves real-world problems and the insights it generates
Provide excellent customer service anticipating and meeting the needs of the customer head on

Fulltime

Enterprise Account Executive (Healthcare & Life Sciences)

The Enterprise Account Executive (Healthcare & Life Sciences) will report to the...

Location

United States , New York, NY; San Francisco, CA

Salary:

200000.00 - 230000.00 USD / Year

Scale

Expiration Date

Until further notice

Requirements

8–12+ years of enterprise sales experience, with significant focus on healthcare or life sciences (providers, payers, pharma, biotech, or digital health)
Proven track record of closing and expanding large, complex, multi-million dollar deals in regulated environments
Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions to both technical and non-technical stakeholders
Strong understanding of key healthcare/life sciences workflows (e.g., clinical operations, revenue cycle, patient engagement, R&D, clinical trials, pharmacovigilance)
Demonstrated success engaging executive stakeholders and building compelling ROI-driven business cases
Familiarity with regulatory and compliance considerations (e.g., HIPAA, FDA/GxP, data privacy, model governance)
Strong command of enterprise sales fundamentals, including account planning, multi-threading, and forecasting discipline
Ability to navigate long, complex sales cycles with multiple stakeholders and competing priorities
Excellent communication, storytelling, and executive presence
High degree of ownership, intellectual curiosity, and a consultative, customer-first mindset

Job Responsibility

Own and expand relationships with leading healthcare and life sciences organizations (providers, payers, pharma, biotech), focusing on multi-year, strategic AI initiatives
Sell agentic AI solutions by mapping Scale’s capabilities to high-impact workflows (e.g., clinical documentation, prior auth, revenue cycle, patient ops, clinical trials, drug safety, medical review)
Build trusted relationships with executive stakeholders (CIO, CTO, CMIO, Chief Data/AI Officer, Heads of Clinical Ops, R&D, Commercial)
Develop and execute multi-threaded account strategies that drive net-new revenue, expansion, and long-term platform adoption
Lead complex deal cycles, including ROI modeling, business case development, and mutual close plans across new business, renewals, and expansions
Partner closely with Solutions Engineering to design and land technically credible pilots, POVs, and production deployments
Navigate healthcare-specific regulatory and compliance requirements (e.g., HIPAA, GxP, data governance, auditability) throughout the sales process
Act as the voice of the customer internally - informing product roadmap, agent design, and vertical-specific solutions
Maintain strong pipeline discipline, forecasting accuracy, and deal hygiene using Salesforce, Clari, and related tools
Operate effectively in a fast-paced, cross-functional environment with high ownership and attention to detail

What we offer

Comprehensive health, dental and vision coverage
retirement benefits
learning and development stipend
generous PTO
commuter stipend

Fulltime

Marketing Operations Manager

Marketing Operations sits at the intersection of strategy, technology, and execu...

Location

United States , Foster City

Salary:

117100.00 - 160950.00 USD / Year

Zuora

Expiration Date

Until further notice

Requirements

5+ years of hands-on Marketo experience, including work in inherited or complex instances
Strong Salesforce fluency and can trace field values across sync rules, API writes, form fills, and downstream workflows
Experience supporting campaign teams and BDR functions in a B2B go-to-market environment
Know how to balance technical detail with business context, especially when working across routing, scoring, integrations, and reporting
Bring practical AI fluency, with clear opinions on where AI adds value and experience shaping AI-enabled workflows
Have strong analytical instincts and know how to question what a metric is actually measuring and how the underlying data is populated
Thrive in environments where priorities evolve and where you can influence both execution and long-term systems design

Job Responsibility

Serve as the primary administrator for Marketo, including integrations, lifecycle and scoring, programs, and database management
Own Demandbase and LeanData end to end, including audience logic, routing rules, and Salesforce syncs
Maintain and improve the integration layer across tools such as Tray.io, Knak, and webhook-based event platforms
Evaluate, implement, and onboard new tools as the martech stack evolves
Identify where AI can create meaningful leverage in marketing operations and help design practical, governed solutions
Partner on workflows that help the marketing team execute more efficiently and effectively
Trace how data is populated across sync rules, API writes, smart campaigns, and manual processes
Partner with the marketing analyst on reporting needs and provide context for how data is generated and maintained
Maintain database health, including deduplication, field hygiene, lifecycle-driven archival, and compliance-related subscription logic
Build documentation and enablement that campaign managers, BDR partners, and RevOps stakeholders can actually use

What we offer

Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
Medical, dental, and vision insurance
Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
Learning & development stipend to support ongoing growth
Opportunities to volunteer and give back, including charitable donation matching where available
Mental wellbeing resources and support

Fulltime

Head of Loyalty

We are working closely with a major company in the retail industry. They are loo...

Location

United Kingdom , The City, City of London (EC2), EC2M

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Senior loyalty programme leadership with proven track record of: Designing and launching successful loyalty/customer club programmes from scratch or major transformations
Operating loyalty programmes at scale (ideally 1M+ members)
Driving measurable commercial outcomes (frequency, retention, monetisation)
Omnichannel retail experience: Understanding of how loyalty integrates across physical stores, digital, and customer service
Experience bridging online and offline customer experiences
Retail operations knowledge and ability to design operationally viable solutions
Building loyalty propositions grounded in customer data and insights
Experience with customer segmentation, personalisation, and targeted offers
Understanding of how to monetise customer data while respecting privacy
Leading complex, cross-functional transformation programmes

Job Responsibility

Lead Phase 2 Delivery (4-6 months, excluding Peak trading)
Run a cross-functional squad covering loyalty transformation, data, commercial strategy, and permanent recruitment: Build and lead a small, focused team (~3 FTE) to drive design and validation work
Secure and deploy business resources effectively
Establish governance, decision-making frameworks, and stakeholder engagement rhythms
Business case validated with investment requirements
Customer migration strategy and communications approach
Operating model design for running the Club at scale

Head of GTM Technology

Information Systems at Lambda is responsible for building and scaling the intern...

Location

United States , San Francisco

Salary:

305000.00 - 380000.00 USD / Year

Lambda

Expiration Date

Until further notice

Requirements

Have 13+ years of experience in Business Systems, Revenue/GTM Technology or Enterprise Applications
Have experience with GTM technologies such as Salesforce (or equivalent CRM), marketing automation platforms, sales engagement tools, and customer success systems
Have experience with CLM platforms and contract-to-revenue workflows
Possess a strong understanding of Large Language Models (LLMs) and how they can be applied to automate workflows, surface insights, and improve decision-making in business systems
Are comfortable evaluating AI-enabled tools and thoughtfully integrating them into existing processes and platforms
Understand system integrations, APIs, and data flows well enough to design scalable, low-friction solutions (even if you’re not writing code daily)
Can translate complex technical concepts into clear recommendations for non-technical stakeholders
Thrive in ambiguity and can balance short-term business needs with long-term platform health
Bring a strong sense of ownership and bias toward action

Job Responsibility

Own and evolve the business technology strategy across Go-To-Market technology
Lead GTM technology spanning CRM, marketing automation, sales engagement, customer success
Design and maintain end-to-end system integrations to enable clean data flow and reduce manual work across functions
Run structured intake, prioritization, and governance processes for business technology initiatives
Translate business requirements into clear functional designs and partner with IT and vendors on execution
Evaluate and introduce AI-powered capabilities, including workflow automation and decision support, where they deliver measurable business value
Lead vendor selection, roadmap alignment, renewals, and cost optimization across the business technology portfolio
Drive adoption through process design, documentation, training, and change management

What we offer

Generous cash & equity compensation
Health, dental, and vision coverage for you and your dependents
Wellness and commuter stipends for select roles
401k Plan with 2% company match (USA employees)
Flexible paid time off plan

Fulltime

Select Country

Head of Solution & Design, Salesforce

Job Description

Job Responsibility

Requirements

What we offer

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