Head of SMB Account Management, UberEats

As the Head of SMB Account Management, you will lead, develop, and scale account management for Taiwan’s largest restaurant segments on Uber Eats. You will be responsible for driving revenue growth, improving customer retention, and expanding market share, while ensuring alignment with Uber’s broader commercial strategy. This role requires strong leadership, commercial acumen, and system-thinking capabilities. You will lead a large team of Account Managers focused on increasing penetration, driving cross-sell and upsell opportunities, and maximizing customer lifetime value. Success in this role depends on your ability to operate at scale, influence senior stakeholders, design market-specific strategies, and execute with precision.