Head of Service

• Oversee all aspects of household service delivery whilst remaining actively hands-on with housekeeping duties
• Lead, train, and mentor a largely new household team, ensuring cohesion, structure, and professional standards
• Create and maintain comprehensive task lists and implement systems across all service areas
• Understand and implement the principals’ preferences, anticipating needs and ensuring all requirements are met (water bottles filled, preferred items stocked, etc.)
• Delegate tasks effectively and coordinate with household staff members
• Provide detailed handovers between shifts to ensure continuity of service
• Take responsibility for both the professional kitchen and family kitchen areas
• Work rotating shift patterns to maintain consistent service standards
• Conduct quality control across all household areas
• Support the House Manager in upholding the family’s exceptionally high standards
• Opportunity to travel with the family for up to six weeks per year (two-week periods to Sardinia and St Moritz)

• Extensive proven experience in UHNW private households/superyachts
• Exceptional attention to detail and understanding of luxury service standards
• Strong organisational and leadership skills with the ability to oversee and delegate
• Hands-on approach combined with strategic thinking
• Professional, discreet, and highly motivated
• Excellent communication skills and ability to liaise across all staff level
• Understanding of principals’ needs and preferences with a proactive mindset
• Right to work in the UK

Opportunity to travel with the family for up to six weeks per year (two-week periods to Sardinia and St Moritz)