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An exciting opportunity has arisen for an experienced Head of Service to join Southend-on-Sea, leading the Safeguarding & Family Support Service at a pivotal time of transformation. This is a key leadership role where you will drive forward service improvement, shape practice, and deliver high-quality outcomes for children, young people, and families.
Job Responsibility:
Lead and modernise Children’s Social Care services, ensuring effective and high-quality delivery
Oversee and performance manage 3 Service Managers across: CSPOC (formerly MASH ), Assessment & Intervention, Family Support & Protection (Child Protection), Children with Disabilities (CWD)
Provide strong strategic and operational leadership across safeguarding services
Create a supportive, innovative, and transparent culture that promotes excellent practice
Ensure effective use of resources while maintaining high standards of service delivery
Drive performance, quality assurance, and continuous improvement across multiple service areas
Lead, develop and support senior managers to achieve outstanding outcomes
Contribute to and implement the Children’s Social Care annual service plan
Align service delivery with local priorities and national policy/legislation
Work collaboratively across the wider council and partner agencies
Play a lead role in shaping and delivering the new Families First service model
Requirements:
Proven experience at Head of Service level within Children’s Social Care
Strong background in safeguarding, child protection, and frontline services
Experience managing multiple teams/services through senior managers
Track record of driving service improvement and transformation
Confident in leading through change in a complex, fast-paced environment