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Uber Logo Uber · Sales

Head of Sales Operations, Japan

Japan, Tokyo · Job Posted January 30, 2026
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Job Description

We are seeking an experienced and data-driven Delivery Commercial Operations ( DCO) Japan Lead to lead the strategic and operational backbone of our Delivery business within the Japan region. This is a leadership role where you’ll own how we plan, forecast, scale, and execute our commercial strategy within your region—ensuring that our sales teams are set up for success across every stage of the customer lifecycle.

Job Responsibility

  • Lead with Vision: Manage and grow a high-performing team of Sales Operations Analysts
  • Drive Operational Excellence: Assist in the implementation, and continuously improve sales support systems, tools, and processes
  • Own Forecasting and Planning: Collaborate with other APAC and Global team members to refine sophisticated forecasting models
  • Champion Data-Driven Decisions: Lead in-depth analysis of sales performance and funnel health
  • Run Strategic Cadence: Lead and streamline weekly, monthly, quarterly, and annual business cadences
  • Partner Cross-Functionally: Be the connective tissue across Sales, Finance, S&P, HR, Legal, and Marketing
  • Steer Strategic Projects: Lead and support high-impact initiatives within and across APAC region

Requirements

  • Native/Fluent Japanese and English
  • 10+ years of experience in Sales Operations within a high-growth, performance-driven environment
  • Proven track record in building and leading operational strategies that drive measurable commercial results
  • Deep expertise in sales forecasting, territory planning, quota design, incentive compensation, and GTM execution
  • Strong analytical acumen, with the ability to turn complex data into strategic recommendations using SQL, Salesforce, and visualization tools
  • Executive presence and excellent communication skills
  • Demonstrated ability to lead through ambiguity, take ownership, and deliver outcomes independently
  • A collaborative mindset and passion for leading through others, developing talent, and cultivating high-performing teams
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