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We are looking for a Head of Sales Excellence to lead the strategic vision for optimising sales processes, enhancing customer engagement, and empowering our commercial organisation to achieve measurable growth. As the Head of Sales Excellence, you will be at the forefront of developing and implementing frameworks, tools, and capabilities to enhance sales effectiveness. Please note this role will be based in Melbourne.
Job Responsibility:
Develop and execute a comprehensive strategy to optimise sales processes, align with customer needs, and track performance metrics to drive growth
Identify skill gaps, implement training programs, and drive adoption of omnichannel tools to empower sales teams and foster a high-performance culture
Leverage data, dashboards, and predictive insights to improve sales effectiveness, optimise targeting, and support strategic decision-making
Streamline sales processes, implement CRM tools and automation, and ensure process alignment across regions to enhance efficiency and agility
Partner with cross-functional teams to align on strategies, provide insights to senior leadership, and build strong relationships with regional and local teams
Champion customer-centric strategies, equip teams with tailored solutions, and continuously refine engagement approaches based on feedback
Ensure all sales activities adhere to GSK’s ethical standards, policies, and local regulations, while mitigating compliance risks
Requirements:
Minimum: Tertiary education in Business, Science, Education, or a related field
Higher qualification in a business-related degree, with specialization in Sales Leadership, Training, Organizational Development, or strategic goal setting will be highly advantageous
10+ years of experience in sales leadership roles within the pharmaceutical or healthcare industry
Proven ability to develop and execute sales strategies that align with business objectives and drive measurable growth
Expertise in streamlining sales processes, implementing CRM systems, and leveraging omnichannel engagement tools
Proficiency in analytics, dashboards, and predictive tools to optimize targeting and inform strategic decision-making
Exceptional communication, coaching, and influencing skills to inspire teams and manage diverse regional dynamics
Project management, leading change, adult learning methodologies, facilitation, and presentation skills
What we offer:
A flexible and life-friendly working approach, allowing you to do your best work
Being in an inclusive organisation that reflects the communities that we work within
Development and progression at a global scale, with international opportunities
5 Feel Good Days and 1 volunteer day (on top of your annual leave)
Option to purchase up to 4 weeks’ additional leave per year