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The Route to Consumer Head, Americas, is responsible for continually improving and embedding the Route to Consumer (RTC) and commercial operating model across the region. This role ensures that our ways of working, capabilities and systems mature progressively—driving operational excellence, consistent execution and long‑term value creation. Operating as a senior leader, the role champions cross‑functional alignment, capability development and disciplined change management to elevate performance across our distributor and direct markets.
Job Responsibility:
Lead and advance RTC excellence across the Americas, developing a clear, phased action plan in partnership with regional and market leadership
Drive continuous improvement in distribution, outlet standards and commercial activation, ensuring the region systematically delivers against budget, quality and execution targets
Assess, set targets and manage performance across markets, ensuring integration of the William Grant & Sons RTC commercial operating model with all third‑party distributors
Bring functional subject‑matter experts together to build, embed and reinforce capability across the business through practical application, coaching and structured upskilling
Develop high‑performing, cross‑functional teams that collaborate seamlessly to remove barriers, accelerate improvement and execute with discipline
Enable effective change management, ensuring the model is clearly articulated, well‑understood and adopted through wise investment choices, robust stakeholder engagement and thoughtful sequencing of initiatives
Drive sustained value creation, ensuring all efforts link directly to commercial outcomes, operational uplift and long‑term organisational capability
Requirements:
A proven commercial leader with deep expertise in sales, net revenue management, route to market, key accounts, category or broader commercial roles
International or regional experience
Ability to lead cross‑functional teams with authority as the resident expert in RTC and commercial execution
Excel at running annual assessments and translating insights into a clear, owned and sequenced action plan
Excel at aligning stakeholders and enabling disciplined execution
Excel at building capability and driving continuous improvement across markets
Excel at influencing at senior levels, operating with high integrity and instilling a culture of accountability
Thrive in a high‑performing environment where progress, excellence in execution and value creation are expected outcomes
What we offer:
Competitive salary and benefits designed to promote financial wellbeing
Eligibility to participate in a bonus plan
Generous vacation entitlement
Comprehensive Private Healthcare that includes Medical, Dental & Vision
401(k) savings plan with company match up to 5% plus a Discretionary Contribution
Employee Assistance Programme offering practical, impartial support on everyday matters
Life and AD&D cover is a multiple of three times your annual basic salary
Product allowance
Opportunity to claim funding each year for a charity