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Lead our effort to obtain an EMI licence in Luxembourg, including representing Shopify's positions clearly, constructively, and with evidence-based regulatory judgment
Act as a primary interface with the Commission de Surveillance du Secteur Financier (CSSF) throughout the application process and post-authorisation
Design and hold management-level accountability for our AML/CTF and risk management programmes, ensuring alignment with CSSF regulations
Serve as one of two local Authorised Managers, with substantive decision-making authority and collective responsibility for sound and prudent management of the entity
Provide second line of defence oversight of our regulatory obligations, including PSD2/EMD2, consumer protection, business conduct, fraud risk, safeguarding, outsourcing risk, business continuity, ICT and privacy
Lead the local Risk & Compliance function, including setting priorities, supervising and supporting the MLRO and other local function holders, managing the risk register, coordinating group support, and ensuring appropriate resourcing as the entity scales
Drive cross-functional collaboration with Product, Engineering, Operations and other teams across Shopify to ensure our entity's risk is appropriately managed
Coordinate management responses to internal audit reviews and drive closure of audit and CSSF findings
Produce the annual Compliance Report for the Board and CSSF, as well as other management reporting
Monitor and interpret CSSF and other regulatory developments
translate them into actionable plans for the business
Requirements
Significant senior compliance leadership experience within an EU-regulated financial institution (payments/e-money strongly preferred), including oversight of Luxembourg-regulated programmes
Deep working knowledge of CSSF regulatory expectations for payments/e-money firms, including local AML/CTF and other risk management functions
Track record of directly engaging with the CSSF during both the EMI/PI licensing and post-authorisation stages
Experience working collaboratively to build and scale risk and compliance programmes for new, high-growth products, across distributed teams
Demonstrated ability to work effectively with a management board and to provide clear, risk-based reporting and timely escalation
Prior CSSF "fit and proper" approval or demonstrated ability to meet such expectations for an Authorised Manager (including background screening)
Residency in Luxembourg with the ability to commute to the office for in-person meetings, as needed (e.g., with regulators, financial partners)