Head of Rider Operations, France

Our France Operations team works where Uber’s technology meets the real world. We own country-specific business outcomes and bridge our Global business strategy with local needs. The Rider Operations team is a subset of the France Operations team that manages the rider lifecycle, works on continuously improving the rider experience and, critically, fuels the growth of the business by ensuring new and existing riders increasingly engage with our app through our ever-expanding product portfolio (e.g., UberX, XShare, etc.) and other consumer offerings (e.g., UberOne Membership). In this role, you will be accountable for the commercial and operational success of the rider (consumer) dimensions of our France Mobility business. You will leverage consumer insights and internal data to define consumer strategies that you will execute, fast, alongside your team; with the ultimate aim of growing the volume of consumers who use the Uber app and the frequency with which they use it. In doing so, you will collaborate with a very wide array of Uber teams (e.g., Ops, BD, Marketing, Policy, Legal, Product, Engineering, etc.) across geographies (i.e., other individual markets, the EMEA mega-regional team and Global) as well as with third party partners.